Winair

8 reviews - - Updated 18 hours ago
WM / WIA
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8 traveler reviews

Overall rating

1,25 / 5
1.25 stars over 5 - Based on 4 customers reviews
5 stars
0%
4
20%
3
0%
2
20%
1
60%

Ratings summary

Value (price + quality) 2 / 5
Comfort 1,67 / 5
Costumer service 1,5 / 5
Your opinion of security 1,5 / 5
Food 1 / 5
Management of luggage 1 / 5
Comfort 1,67 / 5
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Watch your luggage - return flight



If below review sounds familiar, it is, as we lost 2 suitcases on both the to and from flight....

We were travelling in a group of 11 and I guess this is difficult for small aircrafts.

However, if they sell tickets and allow baggage up to 23 kg per person, we expected that our baggage will be taken on board. However, when boarding we had to watch 2 of our suitcases not been loaded due to "weight and balance". (However they did not ask for weight of passengers and carry-on baggage....).

On the way to the resort, the resort took care of fetching the suitcases, on the way back home just lets hope for you that you live near your destination airport, as Winair does not take care of the transfer from airport to your home. One suitcase in the meantime at our home airport, for the second one, still waiting.....

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Economy EIS - SXM 01/2016 2 views
CMAK

Watch your luggage



We were travelling in a group of 11 and I guess this is difficult for small aircrafts.
However, if they sell tickets and allow baggage up to 23 kg per person, we expected that our baggage will be taken on board. However, when boarding we had to watch 2 of our suitcases not been loaded due to "weight and balance". (However they did not ask for weight of passengers and carry-on baggage....).
Luckily our resort took care of tracking the lost items and we had them the next day.

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Economy SXM - EIS 12/2015 1 views
CMAK

Avoid this airline! Horrible!



Checked our bag in at St Martin counter for Win Air and bag never made it to St Bart. We watched Win Air agent (man) tag our bag in St Martin, put our bag on the belt and never saw it again. Only 7 people on our flight... How do you "lose" a bag on such a small flight at such a small airport? Most incompetent, dishonest people we have ever dealt with. No one seemed to care when we called repeatedly to search for it. We were told so many different stories from the Win Air baggage claim people in St Martin. Someone in St Martin is enjoying the contents of our bag. Medications, irreplaceable items, etc. Ruined our vacation. Awful! Avoid this airline at all costs !

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Economy SXM - SBH 08/2015 1 views
Travelers15

Lost my daughter's bag and never filed missing claim



August 2, 2014, we purchased tickets through Orbitz from Boston to Beef Island via US Airways and Win Air. We traveled from Boston to Tortola on...

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Economy SFG - EIS 01/2015 2 reactions 13 views
Kindred1

Flying from St Marteen to St Barth



This airline is very well known by those who frequent the Antilles. The flight I took lasted about 20 minutes on board a very small aircraft with...

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Economy SXM - SBH More than 3 years 16 reactions 98 views
maxoulyon

None of the airlines making super-short connecting flights from Juliana is pleasant to fly on



General: None of the airlines making super-short connecting flights from Juliana is pleasant to fly on, whether it's in a BN-2, Caravan or Twin.

Comfort: DHC-6, so designed for very short flights (15min).

Service: Domestic flights on a TwinOtter. You can't expect service.

Security: The famous smiles at Juliana customs, and their less famous habit of robbing arriving tourists by confiscating their property and money.

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Economy SXM - SBH More than 3 years 4 reactions
Steven
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Petit vol sportif



Après une escale de 3H à Saint Martin, départ pour Saint Barth. Enregistrement rapide et courtois. Un peu d'attente en bas de l'escalier, prés de la...

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Economy SXM - SBH More than 3 years 3 reactions 27 views
judik

3 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • montée a bord de l'appareil. C'est le pilote qui s'occupe de l'accueil des passagers. Sympa :)