The worst service and flight company ever.

Review of Andrei about the flight Wizz Air Hungary between Barcelona and Bucharest on 16/09/2018 in Economy
Andrei W6 / WZZ BCN / OTP

The boarding was delayed with 1 and half hours without any good reason (the weather was good, other flights were on time). The arrival hour should have been 2am in the night and they landed at 3am. Before boarding, they changed the gate 3 times.

Then, also before boarding, they labeled the cabin luggage randomly and by force: I told them that I want to take with me in the cabin and that it was very small luggage, below the maximum limits for cabin luggage and I had only 1 pack. They didn't care and lied that it will not necessary go to drop off, the flight attendant will hold them only if there will be no more space in the cabin. It was a lie because we were among the first to board and they took the luggage to the drop off.. The places for luggage in the cabin were almost empty near our seats, so what they did it was only mockery. Besides that we had to wait at 3:30am half an hour for the luggage, it was also scratched and hit because they threw them as insane..

Another problem is that the space in the seat is too small. I have 1.7 meters height and I stood with my knees stuck in the front seat. I cannot imagine how taller persons can fly 3 hours in that tiny place.

Conclusion: never, ever fly with this joke of company, they have the absolute worst service I ever experienced and they are the biggest jerks ever. You better pay a little bit extra money and fly with another company, but do not make the mistake to fly with WIZZ Air !

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
2 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
Food
2 / 5
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By Andrei, about Wizz Air Hungary,
Posted online by admin, on 17 September 2018, view original version
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