Wizz Air Hungary

48 reviews - - Updated 2 hours ago
W6 / WZZ

Avoid at all costs



Was supposed to fly from Glasgow but they cancelled the flight and offered to fly us from London instead. They didn’t bother to help us get from Glasgow to London although these are different cities in different countries slmost 650 km apart snd it was their duty. It took me 1 year to get my money back from them and I intend to report them to CAA so they get a hefty fine. From their FB page I could see they make a habit to camcel flights without offering re-routing, they take advantage that people don’t know their rights or don’t want to fight with them. They also have delays most of the time.

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Economy LTN - OTP 01/2018
Rax

Absolute rip-off!! DO NOT FLY.



How this airline is still allowed to be in business I don't understand. I for one am complaining to the CAA. They fleece you at every opportunity, deliberately seating you apart for one. But the biggest problem I have is that they close down the online check in and make it impossible for you to check in, and then charge you OBSCENE amounts, around 80 EUR for me and my partner to check it at the desk. What must it cost them? Around 5 pence in paper? How are they allowed to do that, and why do they feel the need to treat paying customers like that!?

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Economy VNO - LTN 08/2018
adk80

Absolutely terrible



Absolutely terrible. Online check-in was unclear and the summary of booking information, which I carefully went through in the morning of my flight...

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Economy LJU - CRL 09/2018
sup

Its how I imagine the mafia would run an airline, if they were in charge! Avoid like the plague!



I travelled about a month ago to Albania with Wizz and on my return I was meant to take Wizz to Budapest and Ryanair thereafter to London. The night...

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Economy TIA - BUD 08/2018
emiljans2002

NOT JUST BAD - OUTRAGEOUS EXPERIENCE WITH WIZZ AIR



Biggest scam airline ever. Must be run by the Hungarian Mafia. Our difficulties started long before we went to the airport. First thing I noticed at...

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Economy BUD - OTP 03/2018 1 reactions
ewhusted

Stay away from Wizz Air if you can!



The service is terrible, the staff are rude and the customer service is appalling! They are very stringent with the rules and do not care about the customers at all. I have seen them preying on customers to get more money by measuring and weighing customers bags to the gram/mm.

They have absolutely no compassion either, if you need to change or cancel your flight because a direct family member has died, or been taken to hospital, or if you have had a family emergency preventing you from keeping your reservation they will still charge you to cancel it or change it, they will not even allow you credit to use later. There is no such thing as 'consideration of special circumstances' with this company despite their website saying there is. The Wizz air attitude is that the Customer comes last. I say again, do not use Wizz Air unless you have no other option!

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Economy BHX - WAW 08/2017 1 reactions
Basia Badek

Worst experience ever



I don't think I was ever more frustrated than with this Wizzair. Definitely don't want to flight with them again. The ticket price was reasonable, but they charged a lot extra for little things and details that I couldn't change anymore when I got there. I didn't have a choice but to go on with the prices. Check in online was a pain, and when I wanted to change the baggage options was also very frustrating to use their webside, they still have problems charging my credit card. I don't know how they are trying to keep clients like this. A total mess and very stressful experience with for me. Plus the staff was not polite at all, they did not give a smile at all. I felt like I was disturbing them when I asked for help. Not going to flight with Wizzair again.

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Economy OTP - CLJ 08/2017
Olga S.
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48 traveler reviews

Overall rating

1,81 / 5
1.81 stars over 5 - Based on 16 customers reviews
5 stars
6%
4
17%
3
11%
2
6%
1
61%

Ranking

67

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Ratings summary

Value (price + quality) 2 / 5
Comfort 2 / 5
Costumer service 1,63 / 5
Your opinion of security 2,47 / 5
Food 1,77 / 5
Management of luggage 1,77 / 5
Comfort 2 / 5
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