Veuling Airlines Scams Americans

Review of koryluke about the flight Vueling Airlines between Nice and Barcelona on 20/07/2018 in Economy
koryluke VY / VLG NCE / BCN

Booked a flight from Nice France to Barcelona on Vueling for a weekend holiday.
The morning of our flight we got an email that Vueling was canceling our flight due to technical reasons.
I attempted to rebook on the next available flight but it was already full.
This resulted in a last minute cancellation fee with my hotel in Barcelona and I was told by Vueling that this flight qualified for compensation of $250.
I filled out the online compensation form and received a request for my bank account info so they could transfer my compensation directly into it. I provided this info and no $$$.
Both of my travel companions received their compensation into their bank accounts but not me.
I called Vueling and they said I didn't get mine because I entered a USA bank account and there is a different email form needed for that. They emailed me the form and I submitted it, again no $$$. I submitted it again and received an email from Vueling stating that no compensation is due for my flight.

Both of my travel companions that were booked on this same flight received compensation and I was told multiple times that it did qualify. I have the emails and paper trail to prove all of this. When I call Vueling they say they will transfer my concern to the correct department and will hear back but I never do. This airline is a total scam ran by criminals. If you are an American you have no protection.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
On board
Costumer service
1 / 5
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By koryluke, about Vueling Airlines,
Posted online by admin, on 1 November 2018, view original version
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