Vueling Airlines

323 reviews - - Updated 12 hours ago
VY / VLG

Vueling airline scam on fee for changing names on ticket



By accident I used my and my wifes' initials instead of the full first name. To change this on the airport Vueling charges 50,- admin fee (which is reasonable) PLUS the costs of the 'new' ticket price. The flight was fully booked but I had to re-purchase my already bought tickets for 3 times the price I bought them. I had to pay for each ticket 650,- extra for a flight to Porto with an initial ticket price of 280,-. This is real airline scam. I will never fly again with an airliner that has such an unfair policy for their clients.

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Economy AMS - OPO New
ReneT

unacceptable behaviour of six passengers and part of the cabin staff during the flight



the plane was supposed to depart at 10.30 in the evening. we set off at 11.00 with a short delay but that was no problem. during the flight the captain announced that the cabin lights would be dimmed in accordance to night travelling regulations.( that was the case when a week ago we travelled from Larnaca to Barcelona)
Last night though this did not happen.
The cabin lights were very slightly lowered and the cabin crew kept serving the six young people in the row in front of me , alcoholic and other drinks. they were talking and laughing loudly and it was two oclock in the morning.??????
My complain was met with more laughter and irony.

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Economy BCN - LCA 07/2018
Mde

Horrible Employee "Welcome to France, you have no power against me"



A serious system problem overcharged my girlfriend for her additional baggage. The Iberia/Vueling supervisor came to check, and instead of checking...

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Economy CDG - LGW 06/2018
asbman

Nightmare i



1. Flight changed from lisbon to porto portugal 2.flight changed from Porto to Vigo, Spain 3. Still in Vigo, Spain..24 hoyrs later. Missed...

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Economy LIS - BCN 04/2018
Pmc

Warning!!



I would like to warn everyone flying with Vueling that they consider themselves to have the right to decide whether you're allowed to board the...

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Economy CPH - CDG 04/2017 2 reactions
Linder

Don't take Vueling Airlines!



Our group of 10 people's flight has been canceled with unknown reason, emailed them many many times over 6 months. We still have 6 people haven't received our refunds, we've went to their counter directly in Barcelona and they said they cannot do anything then asked me to call customer service. Their attitude was awful during the call and they still do nothing afterwards. Today I just found they put my email into blacklist when I tried to sent email to them. This is the second bad experience from them, our first one was the flight has delayed for 5 hours, and we nearly missed our cruise! Please everyone don't take Vueling Airline! They cannot be trust completely!

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Economy BCN - FRA 06/2017
CYU

Vueling was my worst experience with an airline



Flying with Vueling from Paris to London. Before we arrived at the airport their online check-in wasn't working and there was apparently already a...

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Economy CDG - LGW 06/2017
Dlee_84

Terrible airline. Total disregard for passengers.



My outbound flight was bad. The flight was completely full and most passengers had lots of hand luggage. The crew moved things around in the...

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Economy AMS - LTN 06/2017
GScot

VUELING - WORST CUSTOMER SERVICE AND AIRLINE!!!!



I have had the worst experience with this airline.

We booked a flight to go from Gatwick to Paris and when we got to the airport they had cancelled the flight due to airstrike and after a long queue, they told us that we needed to go online for a refund and voucher.

Nowhere online was there an explanation of the voucher or refund. After hours of trying to reach their customer service centre, we finally get through to someone (Mani) who literally said I needed to write a complaint because there was nothing she could do. Because of this, I lost my hotel reservation (which was non-refundable and they did not budge on their decision to move us to next weekend (Holiday Inn Paris Elysee) and of course lost our tickers with Easy Jet (over £400 value).

I wonder if Vueling will compensate for this loss - of course not. I have to put one star to post but the reality is they dont even deserve 1 star.

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Economy LGW - CDG More than 2 years
ecarrazanapr

Good Short Flight.



Somewhat short flight on a low-cost Spanish airline that is worthy of its parent company Ibéria.

Punctuality, service, friendliness and baggage handling: no complaints.

Of course the service was that of a low-cost airline but nothing shocking compared to other companies in this price range, except for Asian low-cost airlines, which are the gold standard.

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Economy BOD - BCN More than 3 years 1 reactions 11 views
bob8935
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323 traveler reviews

Overall rating

2,18 / 5
2.18 stars over 5 - Based on 84 customers reviews
5 stars
8%
4
14%
3
17%
2
8%
1
52%

Ranking

62

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Ratings summary

Value (price + quality) 2,46 / 5
Comfort 2,55 / 5
Costumer service 2,4 / 5
Your opinion of security 2,8 / 5
Food 1,78 / 5
Management of luggage 2,11 / 5
Comfort 2,55 / 5
Detailed ratings »

Opinions about Vueling Airlines

Author Title Rating
GScot Terrible airline. Total disregard for passengers. 1/5
Linder Warning!! 1/5
asbman Horrible Employee "Welcome to France, you have no power against me" 1/5
Opinions about Vueling Airlines

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76 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Coucher de soleil pendant le vol retour
  • Flight pictures #3
  • À l'embarquement
  • Finale au dessus de Hambourg.
  • Flight pictures #6
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  • Passage à travers l'overcast.
  • Vue de la cabine (siège 27A)
  • Flight pictures #11
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  • Merci Vueling pour le Sandwich d'attente!
  • Flight pictures #14
  • Arrivée à Lyon St Exupery
  • Pas trop de place pour mon mètre 80
  • Flight pictures #17
  • Rangement rigide
  • Flight pictures #19
  • Croisière
  • Vue du wingtip et d'un Airbus A320-214 AirBerlin, un Airbus A319 Germanwings et d'un 767-300ER...
  • Spoilers, reverse green et vue du terminal.
  • Arrivée sur LPA
  • Flight pictures #24
  • Flight pictures #25
  • Embarquement à l'aéroport de Palma
  • Atterisage à LYS.
  • Flight pictures #28
  • Notre Airbus a320-200.
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  • Flight pictures #39
  • Survol des Pyrénées ?
  • En montée avec +700 f/pm (pieds par minute) au-dessus des Pyrénées. FL310 (31000 pieds).
  • Flight pictures #42
  • Bienvenue à bord
  • XL : place en sortie de secours
  • Flight pictures #45
  • Flight pictures #46
  • Arrivée à Malaga
  • Flight pictures #48
  • Flight pictures #49
  • Espace pour le jambes
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5 contacts

Find the best way to contact your airline.

Claiming  France

Phone: 0892 232 410

Is it working? 17 positiv votes 15 negativ votes
Updated on 25 October 2017 | Report a problem

Lost luggage  United Kingdom

Phone: 0844 338 7780

Is it working? 1 positiv votes 17 negativ votes
Updated on 28 November 2017 | Report a problem

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