Vueling Airlines

318 reviews - - Updated 4 hours ago
VY / VLG

Nightmare i



1. Flight changed from lisbon to porto portugal 2.flight changed from Porto to Vigo, Spain 3. Still in Vigo, Spain..24 hoyrs later. Missed...

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Economy LIS - BCN 04/2018
Pmc

Warning!!



I would like to warn everyone flying with Vueling that they consider themselves to have the right to decide whether you're allowed to board the...

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Economy CPH - CDG 04/2017 2 reactions
Linder

Don't take Vueling Airlines!



Our group of 10 people's flight has been canceled with unknown reason, emailed them many many times over 6 months. We still have 6 people haven't received our refunds, we've went to their counter directly in Barcelona and they said they cannot do anything then asked me to call customer service. Their attitude was awful during the call and they still do nothing afterwards. Today I just found they put my email into blacklist when I tried to sent email to them. This is the second bad experience from them, our first one was the flight has delayed for 5 hours, and we nearly missed our cruise! Please everyone don't take Vueling Airline! They cannot be trust completely!

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Economy BCN - FRA 06/2017
CYU

Vueling was my worst experience with an airline



Flying with Vueling from Paris to London. Before we arrived at the airport their online check-in wasn't working and there was apparently already a...

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Economy CDG - LGW 06/2017
Dlee_84

Terrible airline. Total disregard for passengers.



My outbound flight was bad. The flight was completely full and most passengers had lots of hand luggage. The crew moved things around in the...

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Economy AMS - LTN 06/2017
GScot

VUELING - WORST CUSTOMER SERVICE AND AIRLINE!!!!



I have had the worst experience with this airline.

We booked a flight to go from Gatwick to Paris and when we got to the airport they had cancelled the flight due to airstrike and after a long queue, they told us that we needed to go online for a refund and voucher.

Nowhere online was there an explanation of the voucher or refund. After hours of trying to reach their customer service centre, we finally get through to someone (Mani) who literally said I needed to write a complaint because there was nothing she could do. Because of this, I lost my hotel reservation (which was non-refundable and they did not budge on their decision to move us to next weekend (Holiday Inn Paris Elysee) and of course lost our tickers with Easy Jet (over £400 value).

I wonder if Vueling will compensate for this loss - of course not. I have to put one star to post but the reality is they dont even deserve 1 star.

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Economy LGW - CDG 07/2016
ecarrazanapr

Good Short Flight.



Somewhat short flight on a low-cost Spanish airline that is worthy of its parent company Ibéria.

Punctuality, service, friendliness and baggage handling: no complaints.

Of course the service was that of a low-cost airline but nothing shocking compared to other companies in this price range, except for Asian low-cost airlines, which are the gold standard.

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Economy BOD - BCN More than 3 years 1 reactions 11 views
bob8935

Best low cost airline in Europe! Great value



Flew with Vueling hundreds of times, over past 7 years. On time most of the times, professional, efficient and friendly crew. Pilots trained to highest possible standard, making the flight pleasure even for most nervous fliers like myself. Well recommended!

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Economy BCN - LGW More than 2 years
tereza kuz

Super



Round trip with this company. It was perfectly on time and the cabin was clean. The return was on an extremely new A320. The crew was cheerful and...

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Economy AGP - BOD More than 2 years 121 views
Quentin

Terrible treatment of customers



You do not get what you pay for. This airline has no consideration for their customers. I was forced to buy an exit row seat because apparently a normal one was not available. I paid for this.

Once at the airport we discovered that I was moved to a "normal" seat (less space than RyanAir) without compensation. The staff could not do anything and I had to claim a refund by writing to them. Ridiculous.

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Economy BCN - MXP More than 2 years 7 views
Rodger
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318 traveler reviews

Overall rating

2,26 / 5
2.26 stars over 5 - Based on 88 customers reviews
5 stars
9%
4
16%
3
17%
2
8%
1
50%

Ranking

60

Compare

Ratings summary

Value (price + quality) 2,51 / 5
Comfort 2,61 / 5
Costumer service 2,47 / 5
Your opinion of security 2,85 / 5
Food 1,89 / 5
Management of luggage 2,24 / 5
Comfort 2,61 / 5
Detailed ratings »

Opinions about Vueling Airlines

Author Title Rating
GScot Terrible airline. Total disregard for passengers. 1/5
Linder Warning!! 1/5
Dlee_84 Vueling was my worst experience with an airline 1/5
Opinions about Vueling Airlines

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76 travelers pictures

Discover your next flight in pictures

  • Départ ORY
  • Flight pictures #2
  • Flight pictures #3
  • Pas trop de place pour mon mètre 80
  • Flight pictures #5
  • Vol retour au départ de Barcelone
  • Départ de AGP Airport du terminal 3 avec vue sur un ibéria express, un airbelin et un easyjet.
  • Croisière
  • Pitch
  • Arrivée à Malaga
  • Flight pictures #11
  • Flight pictures #12
  • Flight pictures #13
  • Flight pictures #14
  • Coucher de soleil pendant le vol retour
  • À l'embarquement
  • Flight pictures #17
  • Rangement rigide
  • Flight pictures #19
  • Flight pictures #20
  • Flight pictures #21
  • Flight pictures #22
  • Espace pour le jambes
  • Flight pictures #24
  • Le jaune, c'est le nôtre ! 8D
  • Flight pictures #26
  • Flight pictures #27
  • Survol des Pyrénées ?
  • Merci Vueling pour le Sandwich d'attente!
  • Flight pictures #30
  • Flight pictures #31
  • Arrivée sur LPA
  • Flight pictures #33
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  • Flight pictures #38
  • Excellence : la cabine business d'une low cost
  • Bienvenue à bord
  • Flight pictures #41
  • Notre Airbus a320-200.
  • Passage à travers l'overcast.
  • Arrivé de l'avion de rechange depuis Barcelone
  • Flight pictures #45
  • Flight pictures #46
  • Flight pictures #47
  • Flight pictures #48
  • Arrivée à Lyon St Exupery
  • Se présente au contact
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5 contacts

Find the best way to contact your airline.

Claiming  France

Phone: 0892 232 410

Is it working? 17 positiv votes 15 negativ votes
Updated on 25 October 2017 | Report a problem

Lost luggage  United Kingdom

Phone: 0844 338 7780

Is it working? 1 positiv votes 17 negativ votes
Updated on 28 November 2017 | Report a problem

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