Horrible.

Review of boby1603 about the flight Vietnam Airlines between Sydney and Ho Chi Minh on 02/03/2016 in Economy
boby1603 VN / HVN SYD / SGN
Note: This review is about an experience that happened more than 3 years ago.

This flight lasting 8 hour and 45 minutes started with a half hour delay since they had to “cool” the plane. So that was a good start.

Once we got on the plane it was a disaster, it looked like it had never been cleaned. The seat covers were torn.

The entertainment was simple: there was none. The TV worked one out of every fourteen times, it was smaller than an iPad mini and it switching from Vietnamese to English was quite an art.

There was practically no service since the crew was unavailable and unpleasant. In short if there is one airline company to avoid, it’s this one.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
3 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By boby1603, about Vietnam Airlines, , close to Vallauris, Provence-Alpes-Côte d'Azur, France
Posted online by Nicolas, on 18 March 2016
This review has been read 1 times
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This review is also available in French.

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