Declining quality and a sloppy flight crew

Review of alexis79 about the flight Vietnam Airlines between Ho Chi Minh and Paris Charles De Gaulle on 15/03/2015 in Economy plus
alexis79 VN / HVN SGN / CDG
Note: This review is about an experience that happened more than 3 years ago.

The flight attendants were not that friendly or helpful.
The food on the menu has not changed. In the 3 years that I've been traveling with this airline, the menu has stayed exactly the same. It makes you wonder how much they really care about keeping their customers.

The size of the flight crew has been reduced. They were also so cheap that when they served me tonic water, they just filled my glass and didn't give me the can. So stingy!

What's more, the menu is exactly the same in both economy class and business class.
If this airline continues this way they are going to lose customers.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
4 / 5
On board
Comfort
3 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
Food
1 / 5
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By alexis79, about Vietnam Airlines, , close to Paris, Île-de-France, France
Posted online by HappyFlight, on 3 April 2015
This review has been read 113 times
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This review is also available in French.

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