A temperature of 10 to 12°C inside the cabin

Review of Papy68 about the flight Vietnam Airlines VN11 between Ho Chi Minh and Paris Charles De Gaulle on 12/03/2015 in Economy
Papy68 VN / HVN SGN / CDG
Note: This review is about an experience that happened more than 3 years ago.

My wife and I were on seats 37E and 37G on the March 12 Vietnam Airlines flight VN11 (Boeing 777) from Ho Chi Minh to Paris – Charles de Gaulle.

The very cold temperature inside the plane really bothered us, making the flight really unpleasant. Along with this very low temperature, there was also an unbearable draft – and all of this despite the sweaters, jackets, and caps. You had to hide under the covers to get warm.

We informed the cabin crew about this, but they told us there was nothing they could do.

Everyone who was at this part of the plane was complaining.

As for the meals and drinks, they were rather mediocre.
We were not at all satisfied with the service. Even in economy class there has to be a minimum level of respect!

General
Overall rating
2 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
2 / 5
Management of luggage
3 / 5
On board
Comfort
1 / 5
Costumer service
3 / 5
Your opinion of security
1 / 5
Food
2 / 5
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By Papy68, about Vietnam Airlines, , close to Turckheim, Alsace, France
Posted online by HappyFlight, on 19 March 2015
This review has been read 274 times
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HappyFlight replied Translate

Bonjour Papy68,

Bienvenue sur What The Flight !
Merci beaucoup pour ce premier avis.

La température en avion est un véritable casse-tête.
J'ai eu l'occasion de parler avec un ingénieur qui travail pour un constructeur, ça principale mission était l'étude et l'amélioration du système de chauffage / climatisation à bord des avions commerciaux. Donc ils travaillent à l'amélioration de ce problème.

Après, le seul courant d'air possible vient du souffle de la climatisation (heureusement, si le courant d'air venait de l'extérieur il y aurait un soucis ^^).

Au niveau de la température, c'est assez délicat à régler.
Je me souviens de vol de nuit où le thermostat affiché 25°C et certains passagers au fond de l'avion avait encore froid.

Si vous êtes frileux, je vous conseil de voyager au centre de l'avion qui est généralement la partie la plus chaude de l'appareil.

Bonne journée

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