Rating of Vietnam Airlines

VN / HVN
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115 traveler reviews

Overall rating

3,2 / 5
3.2 stars over 5 - Based on 25 customers reviews
5 stars
8%
4
52%
3
12%
2
8%
1
20%

Ranking

27

Compare

Ratings summary

Value (price + quality) 3,2 / 5
Comfort 3,72 / 5
Costumer service 2,88 / 5
Your opinion of security 3,68 / 5
Food 2,67 / 5
Management of luggage 3,64 / 5
Comfort 3,72 / 5
Detailed ratings »
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Overall rating

#27 out of 75

3,2 stars over 5

Based on 25 customers reviews

5 stars
8%
4
52%
3
12%
2
8%
1
20%

Value (price + quality)

#26 out of 75

3,2 stars over 5

Based on 25 customers reviews

5 stars
8%
2 Reviews
4
44%
11
3
24%
6
2
8%
2
1
16%
4

Costumer service

service and travel kit provided by the airline

#44 out of 73

2,88 stars over 5

Based on 25 customers reviews

5 stars
12%
3 Reviews
4
20%
5
3
36%
9
2
8%
2
1
24%
6

Comfort

seat, personal space, noise, cleanliness of aircraft...

#11 out of 71

3,72 stars over 5

Based on 25 customers reviews

5 stars
24%
6 Reviews
4
48%
12
3
12%
3
2
8%
2
1
8%
2

Your opinion of security

seat belt, incident resolution, security presentation...

#33 out of 72

3,68 stars over 5

Based on 25 customers reviews

5 stars
20%
5 Reviews
4
48%
12
3
16%
4
2
12%
3
1
4%
1

Food

quality, quantity, number of meal...

#32 out of 70

2,67 stars over 5

Based on 24 customers reviews

5 stars
8%
2 Reviews
4
21%
5
3
29%
7
2
13%
3
1
29%
7

Management of luggage

lost or broken luggage, waiting time to get them...

#24 out of 70

3,64 stars over 5

Based on 25 customers reviews

5 stars
24%
6 Reviews
4
40%
10
3
20%
5
2
8%
2
1
8%
2

Check-in and boarding

waiting time, general organisation, service...

#26 out of 73

3,32 stars over 5

Based on 25 customers reviews

5 stars
16%
4 Reviews
4
32%
8
3
32%
8
2
8%
2
1
12%
3

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