Rating of Vietnam Airlines

VN / HVN
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122 traveler reviews

Overall rating

3,58 / 5
3.58 stars over 5 - Based on 24 customers reviews
5 stars
12%
4
64%
3
4%
2
4%
1
16%

Ranking

14

Compare

Ratings summary

Value (price + quality) 3,38 / 5
Comfort 3,67 / 5
Costumer service 3,33 / 5
Your opinion of security 3,88 / 5
Food 3,05 / 5
Management of luggage 3,75 / 5
Comfort 3,67 / 5
Detailed ratings »
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Overall rating

#14 out of 73

3,58 stars over 5

Based on 25 customers reviews

5 stars
12%
4
64%
3
4%
2
4%
1
16%

Value (price + quality)

#23 out of 73

3,38 stars over 5

Based on 24 customers reviews

5 stars
4%
1 Reviews
4
58%
14
3
21%
5
2
4%
1
1
13%
3

Costumer service

service and travel kit provided by the airline

#24 out of 70

3,33 stars over 5

Based on 24 customers reviews

5 stars
13%
3 Reviews
4
38%
9
3
33%
8
2
4%
1
1
13%
3

Comfort

seat, personal space, noise, cleanliness of aircraft...

#14 out of 68

3,67 stars over 5

Based on 24 customers reviews

5 stars
8%
2 Reviews
4
67%
16
3
13%
3
2
8%
2
1
4%
1

Your opinion of security

seat belt, incident resolution, security presentation...

#23 out of 67

3,88 stars over 5

Based on 25 customers reviews

5 stars
28%
7 Reviews
4
40%
10
3
16%
4
2
12%
3
1
4%
1

Food

quality, quantity, number of meal...

#18 out of 62

3,05 stars over 5

Based on 22 customers reviews

5 stars
5%
1 Reviews
4
36%
8
3
36%
8
2
5%
1
1
18%
4

Management of luggage

lost or broken luggage, waiting time to get them...

#17 out of 61

3,75 stars over 5

Based on 24 customers reviews

5 stars
29%
7 Reviews
4
42%
10
3
13%
3
2
8%
2
1
8%
2

Check-in and boarding

waiting time, general organisation, service...

#16 out of 68

3,67 stars over 5

Based on 24 customers reviews

5 stars
25%
6 Reviews
4
42%
10
3
17%
4
2
8%
2
1
8%
2

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