Rating of Vietnam Airlines

VN / HVN
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119 traveler reviews

Overall rating

3,44 / 5
3.44 stars over 5 - Based on 27 customers reviews
5 stars
15%
4
56%
3
7%
2
4%
1
19%

Ranking

17

Compare

Ratings summary

Value (price + quality) 3,3 / 5
Comfort 3,7 / 5
Costumer service 3,19 / 5
Your opinion of security 3,89 / 5
Food 3 / 5
Management of luggage 3,81 / 5
Comfort 3,7 / 5
Detailed ratings »
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Overall rating

#17 out of 73

3,44 stars over 5

Based on 27 customers reviews

5 stars
15%
4
56%
3
7%
2
4%
1
19%

Value (price + quality)

#23 out of 73

3,3 stars over 5

Based on 27 customers reviews

5 stars
7%
2 Reviews
4
52%
14
3
19%
5
2
7%
2
1
15%
4

Costumer service

service and travel kit provided by the airline

#31 out of 71

3,19 stars over 5

Based on 27 customers reviews

5 stars
15%
4 Reviews
4
30%
8
3
33%
9
2
4%
1
1
19%
5

Comfort

seat, personal space, noise, cleanliness of aircraft...

#12 out of 68

3,7 stars over 5

Based on 27 customers reviews

5 stars
19%
5 Reviews
4
56%
15
3
11%
3
2
7%
2
1
7%
2

Your opinion of security

seat belt, incident resolution, security presentation...

#24 out of 69

3,89 stars over 5

Based on 27 customers reviews

5 stars
33%
9 Reviews
4
41%
11
3
11%
3
2
11%
3
1
4%
1

Food

quality, quantity, number of meal...

#22 out of 67

3 stars over 5

Based on 26 customers reviews

5 stars
12%
3 Reviews
4
31%
8
3
27%
7
2
8%
2
1
23%
6

Management of luggage

lost or broken luggage, waiting time to get them...

#12 out of 66

3,81 stars over 5

Based on 27 customers reviews

5 stars
33%
9 Reviews
4
37%
10
3
15%
4
2
7%
2
1
7%
2

Check-in and boarding

waiting time, general organisation, service...

#16 out of 71

3,52 stars over 5

Based on 27 customers reviews

5 stars
26%
7 Reviews
4
30%
8
3
26%
7
2
7%
2
1
11%
3

How are the airlines ranked? Read Vietnam Airlines reviews