Rating of Vietnam Airlines

VN / HVN
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113 traveler reviews

Overall rating

2,94 / 5
2.94 stars over 5 - Based on 32 customers reviews
5 stars
6%
4
38%
3
22%
2
13%
1
22%

Ranking

48

Compare

Ratings summary

Value (price + quality) 3 / 5
Comfort 3,41 / 5
Costumer service 2,69 / 5
Your opinion of security 3,34 / 5
Food 2,38 / 5
Management of luggage 3,44 / 5
Comfort 3,41 / 5
Detailed ratings »
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Overall rating

#48 out of 84

2,94 stars over 5

Based on 32 customers reviews

5 stars
6%
4
38%
3
22%
2
13%
1
22%

Value (price + quality)

#53 out of 84

3 stars over 5

Based on 32 customers reviews

5 stars
6%
2 Reviews
4
34%
11
3
28%
9
2
16%
5
1
16%
5

Costumer service

service and travel kit provided by the airline

#63 out of 83

2,69 stars over 5

Based on 32 customers reviews

5 stars
6%
2 Reviews
4
22%
7
3
38%
12
2
3%
1
1
31%
10

Comfort

seat, personal space, noise, cleanliness of aircraft...

#30 out of 80

3,41 stars over 5

Based on 32 customers reviews

5 stars
22%
7 Reviews
4
38%
12
3
13%
4
2
16%
5
1
13%
4

Your opinion of security

seat belt, incident resolution, security presentation...

#55 out of 80

3,34 stars over 5

Based on 32 customers reviews

5 stars
13%
4 Reviews
4
41%
13
3
25%
8
2
13%
4
1
9%
3

Food

quality, quantity, number of meal...

#54 out of 76

2,38 stars over 5

Based on 32 customers reviews

5 stars
6%
2 Reviews
4
16%
5
3
22%
7
2
22%
7
1
34%
11

Management of luggage

lost or broken luggage, waiting time to get them...

#40 out of 78

3,44 stars over 5

Based on 32 customers reviews

5 stars
13%
4 Reviews
4
44%
14
3
28%
9
2
6%
2
1
9%
3

Check-in and boarding

waiting time, general organisation, service...

#37 out of 81

3,25 stars over 5

Based on 32 customers reviews

5 stars
13%
4 Reviews
4
28%
9
3
41%
13
2
9%
3
1
9%
3

How are the airlines ranked? Read Vietnam Airlines reviews