Rating of Vietnam Airlines

VN / HVN
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122 traveler reviews

Overall rating

3,48 / 5
3.48 stars over 5 - Based on 27 customers reviews
5 stars
15%
4
59%
3
4%
2
4%
1
19%

Ranking

16

Compare

Ratings summary

Value (price + quality) 3,3 / 5
Comfort 3,63 / 5
Costumer service 3,3 / 5
Your opinion of security 3,81 / 5
Food 2,96 / 5
Management of luggage 3,81 / 5
Comfort 3,63 / 5
Detailed ratings »
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Overall rating

#16 out of 72

3,48 stars over 5

Based on 27 customers reviews

5 stars
15%
4
59%
3
4%
2
4%
1
19%

Value (price + quality)

#24 out of 72

3,3 stars over 5

Based on 27 customers reviews

5 stars
7%
2 Reviews
4
52%
14
3
19%
5
2
7%
2
1
15%
4

Costumer service

service and travel kit provided by the airline

#26 out of 70

3,3 stars over 5

Based on 27 customers reviews

5 stars
15%
4 Reviews
4
33%
9
3
33%
9
2
4%
1
1
15%
4

Comfort

seat, personal space, noise, cleanliness of aircraft...

#13 out of 68

3,63 stars over 5

Based on 27 customers reviews

5 stars
11%
3 Reviews
4
63%
17
3
11%
3
2
7%
2
1
7%
2

Your opinion of security

seat belt, incident resolution, security presentation...

#21 out of 68

3,81 stars over 5

Based on 27 customers reviews

5 stars
30%
8 Reviews
4
41%
11
3
15%
4
2
11%
3
1
4%
1

Food

quality, quantity, number of meal...

#23 out of 65

2,96 stars over 5

Based on 25 customers reviews

5 stars
8%
2 Reviews
4
32%
8
3
32%
8
2
4%
1
1
24%
6

Management of luggage

lost or broken luggage, waiting time to get them...

#13 out of 66

3,81 stars over 5

Based on 27 customers reviews

5 stars
33%
9 Reviews
4
37%
10
3
15%
4
2
7%
2
1
7%
2

Check-in and boarding

waiting time, general organisation, service...

#13 out of 70

3,67 stars over 5

Based on 27 customers reviews

5 stars
26%
7 Reviews
4
37%
10
3
22%
6
2
7%
2
1
7%
2

How are the airlines ranked? Read Vietnam Airlines reviews