Rating of Vietnam Airlines

VN / HVN
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127 traveler reviews

Overall rating

4,06 / 5
4.06 stars over 5 - Based on 18 customers reviews
5 stars
35%
4
45%
3
5%
2
5%
1
10%

Ranking

2

Compare

Ratings summary

Value (price + quality) 3,89 / 5
Comfort 4 / 5
Costumer service 3,83 / 5
Your opinion of security 4,5 / 5
Food 3,59 / 5
Management of luggage 4,44 / 5
Comfort 4 / 5
Detailed ratings »
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Overall rating

#2 out of 66

4,06 stars over 5

Based on 20 customers reviews

5 stars
35%
4
45%
3
5%
2
5%
1
10%

Value (price + quality)

#3 out of 66

3,89 stars over 5

Based on 19 customers reviews

5 stars
32%
6 Reviews
4
42%
8
3
11%
2
2
5%
1
1
11%
2

Costumer service

service and travel kit provided by the airline

#11 out of 64

3,83 stars over 5

Based on 18 customers reviews

5 stars
17%
3 Reviews
4
67%
12
3
6%
1
2
6%
1
1
6%
1

Comfort

seat, personal space, noise, cleanliness of aircraft...

#4 out of 60

4 stars over 5

Based on 19 customers reviews

5 stars
26%
5 Reviews
4
53%
10
3
11%
2
2
5%
1
1
5%
1

Your opinion of security

seat belt, incident resolution, security presentation...

#2 out of 57

4,5 stars over 5

Based on 19 customers reviews

5 stars
63%
12 Reviews
4
21%
4
3
5%
1
2
5%
1
1
5%
1

Food

quality, quantity, number of meal...

#5 out of 51

3,59 stars over 5

Based on 17 customers reviews

5 stars
6%
1 Reviews
4
65%
11
3
18%
3
2
6%
1
1
6%
1

Management of luggage

lost or broken luggage, waiting time to get them...

#2 out of 54

4,44 stars over 5

Based on 19 customers reviews

5 stars
58%
11 Reviews
4
26%
5
3
5%
1
2
5%
1
1
5%
1

Check-in and boarding

waiting time, general organisation, service...

#5 out of 62

4,06 stars over 5

Based on 18 customers reviews

5 stars
50%
9 Reviews
4
22%
4
3
17%
3
2
6%
1
1
6%
1

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