Rating of Vietnam Airlines

VN / HVN
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122 traveler reviews

Overall rating

3,58 / 5
3.58 stars over 5 - Based on 26 customers reviews
5 stars
15%
4
62%
3
4%
2
4%
1
15%

Ranking

16

Compare

Ratings summary

Value (price + quality) 3,38 / 5
Comfort 3,73 / 5
Costumer service 3,38 / 5
Your opinion of security 3,92 / 5
Food 3,04 / 5
Management of luggage 3,85 / 5
Comfort 3,73 / 5
Detailed ratings »
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Overall rating

#16 out of 71

3,58 stars over 5

Based on 26 customers reviews

5 stars
15%
4
62%
3
4%
2
4%
1
15%

Value (price + quality)

#24 out of 71

3,38 stars over 5

Based on 26 customers reviews

5 stars
8%
2 Reviews
4
54%
14
3
19%
5
2
8%
2
1
12%
3

Costumer service

service and travel kit provided by the airline

#25 out of 70

3,38 stars over 5

Based on 26 customers reviews

5 stars
15%
4 Reviews
4
35%
9
3
35%
9
2
4%
1
1
12%
3

Comfort

seat, personal space, noise, cleanliness of aircraft...

#11 out of 70

3,73 stars over 5

Based on 26 customers reviews

5 stars
12%
3 Reviews
4
65%
17
3
12%
3
2
8%
2
1
4%
1

Your opinion of security

seat belt, incident resolution, security presentation...

#20 out of 70

3,92 stars over 5

Based on 27 customers reviews

5 stars
30%
8 Reviews
4
41%
11
3
15%
4
2
11%
3
1
4%
1

Food

quality, quantity, number of meal...

#21 out of 66

3,04 stars over 5

Based on 24 customers reviews

5 stars
8%
2 Reviews
4
33%
8
3
33%
8
2
4%
1
1
21%
5

Management of luggage

lost or broken luggage, waiting time to get them...

#10 out of 65

3,85 stars over 5

Based on 26 customers reviews

5 stars
35%
9 Reviews
4
38%
10
3
12%
3
2
8%
2
1
8%
2

Check-in and boarding

waiting time, general organisation, service...

#14 out of 69

3,69 stars over 5

Based on 26 customers reviews

5 stars
27%
7 Reviews
4
38%
10
3
19%
5
2
8%
2
1
8%
2

How are the airlines ranked? Read Vietnam Airlines reviews