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This flight lasting 8 hour and 45 minutes started with a half hour delay since they had to “cool” the plane. So that was a good start.
Once we got on the plane it was a disaster, it looked like it had never been cleaned. The seat covers were torn.
The entertainment was simple: there was none. The TV worked one out of every fourteen times, it was smaller than an iPad mini and it switching from Vietnamese to English was quite an art.
There was practically no service since the crew was unavailable and unpleasant. In short if there is one airline company to avoid, it’s this one.