Volotea : Tenerife Reinasofia - Nantes

5 reviews - - Updated 24 hours ago
Write your review

5 traveler reviews

Overall rating

4,33 / 5
4.33 stars over 5 - Based on 3 customers reviews
5 stars

Ratings summary

Value (price + quality) 5 / 5
Comfort 4,33 / 5
Costumer service 5 / 5
Your opinion of security 5 / 5
Food 4 / 5
Management of luggage 3,67 / 5
Comfort 4,33 / 5
Detailed ratings »

order by Date  - Rate  - Interest

filter by 

Flight perfect; airport in Nantes mediocre.

We took off on time, despite being transferred to the plane by bus: a process that was perfectly managed in Tenerife. The flight itself was problem-free, with the cabin crew just as nice as previously. We arrived at Nantes five minutes ahead of schedule. However, this was no advantage because the gangway used for disembarking was not in place! We had to wait thirty minutes before the first of the baggage arrived at the carousel: the baggage handling vehicle had turned up when we were part way through disembarking!

Read more about « Flight perfect; airport in... »
Economy TFS - NTE More than 2 years 1 reactions 93 views
Premier vol

Delay due to the weather

A delay was quickly announced in Tenerife (as well as for another another airline's flight that was also coming from Orly) and the departure list was updated regularly: 1 h 30 min delay.
As soon as we were on board, the crew explained that because of strong headwinds we had to land in Portugal for extra kerosene since we had used up more of it than expected.
The entire crew was French and, here again, very friendly. The wind was favorable for the return to France and we made up the 30 minutes.
This time I had a seat in the middle, which was much quieter. Still seated just as well.
Once again the Nantes Airport is below any other one when it comes to arrivals. The vehicle for removing the luggage was too small and we had to circle it twice and wait 30 minutes to land. There were no crew members in the hangar that served as the arrivals terminal for some of the low-cost airlines. There was no security: the door opened directly to the outside (is there no anti-terrorist security in Nantes?).

Read more about « Delay due to the weather »
Economy TFS - NTE More than 3 years 4 reactions 141 views
Premier vol

Perfect except for Nantes airport

Departure on time. Fifteen minute delay at arrival because the control tower made us circle three times over Nantes before authorising landing...

Read more about « Perfect except for Nantes... »
Economy TFS - NTE More than 3 years 2 reactions 235 views
Premier vol

Vol retour parfait

Comme à l'aller, rien à redire mais il me semble important de donner un avis quand on est content et pas seulement quand il y a un problème. Personnel de bord encore une fois francophone et très aimable. Arrivée et départ parfaitement à l'heure prévue.

Read more about « Vol retour parfait »
Economy TFS - NTE 12/2017
Premier vol

Gros retard

L'avion est arrivé à Ténérife avec 2 h 30 de retard (annoncé et mis à jour régulièrement sur les écrans). L'embarquement s'est très vite effectué...

Read more about « Gros retard »

Reply from the airline
Economy TFS - NTE More than 2 years 35 views
Premier vol

1 contacts

Find the best way to contact your airline.

Claiming  France

Phone: (+33) 0899 232 050 (0,284€/min + 1,128€ HT)

Is it working? 2 positiv votes 0 negativ votes
Updated on 19 July 2016 | Report a problem