Volotea : Florence - Nantes

4 reviews - - Updated 54 minutes ago
V7 / VOE FLR / NTE
Write your review

4 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 4 customers reviews
5 stars
0%
4
0%
3
0%
2
0%
1
100%

Ratings summary

Value (price + quality) 1 / 5
Comfort 2 / 5
Costumer service 2 / 5
Your opinion of security 3 / 5
Food 1 / 5
Management of luggage 3,5 / 5
Comfort 2 / 5
Detailed ratings »

order by Date  - Rate  - Interest

filter by 

Close to 13 hours between Florence and Nantes via Bordeaux, and on an empty stomach. A disaster.



There was a thunderstorm in Florence so the airport was closed for 2h.

Our plane was waiting for us in Pisa, we were going to go there by bus; the plane would come and get us (48 passengers) in Florence.

Volotea had us take its flight to Bordeaux, which was waiting for the airport to reopen. A bus would take us from Bordeaux to Nantes.

We finally took off around 1 am on the 30th instead of 8:50 pm on the 29th. There was nothing to drink and nothing to eat despite the fact that there were children on the flight.

In Bordeaux there was no information on the next step of our trip. Around 4 am, we got on the bus. We had to make a stop in a rest area so the driver could get his legally required rest. We arrived in Nantes at 11:15 am.
No Volotea employee provided any drinks or snacks at any time with the excuse that they hadn't been planned. We sent a registered letter to AR in Spain and we're still waiting for an answer.

This was our first flight on Volotea; we won't be taking another.

Read more about « Close to 13 hours between... »
Economy FLR - NTE More than 2 years 3 reactions 119 views
BJ01
Translate

Un inadmissible cafouillage



Nous devions prendre le vol V7 2235 de Florence à Nantes, le 29 juin, décollage prévu à 22h50. Alors que nous attendions pour embarquer, un violent...

Read more about « Un inadmissible cafouillage »

Reply from the airline
Economy FLR - NTE More than 2 years 9 reactions 459 views
mamtrek
Translate

Retard excessif et plus



Décollage prévu à 22h50, effectif à 01h50 le 30, vers Bordeaux après de multiples informations contradictoires. Le vol Volotea pour Bordeaux devait...

Read more about « Retard excessif et plus »

Reply from the airline
Economy FLR - NTE More than 2 years 3 reactions 128 views
BJ01
Translate

Retard (FLR - NTE)



Je devais rentrer de florence le 5 juin 2014 avec le vol de 20h30. Sans nous prévenir le vol a été annulé et un car nous a ramené à Pise avec une...

Read more about « Retard (FLR - NTE) »

Reply from the airline
Economy FLR - NTE More than 2 years 3 reactions 77 views
francis44

1 contacts

Find the best way to contact your airline.

Claiming  France

Phone: (+33) 0899 232 050 (0,284€/min + 1,128€ HT)
Online

Is it working? 2 positiv votes 0 negativ votes
Updated on 19 July 2016 | Report a problem