Bastia Nantes flight

Review of Aenea about the flight Volotea between Bastia and Nantes on 31/08/2012 in Economy
Aenea V7 / VOE BIA / NTE
Note: This review is about an experience that happened more than 3 years ago.

The airline Volotea is one to absolutely avoid because they routinely practise overbooking.

I had a ticket already paid for, booked and confirmed for the Bastia/Nantes flight for last August 31 and I couldn't board because there were too many passengers for the number of places available.

The airport staff confirmed to me that this was routine practice with Volotea!

I therefore had to catch the flight the next day, and I did indeed notice that on this flight as well four passengers (a family with two small children) experienced the same misfortune.

It's completely disrespectful towards customers, and I can only invite the users of this website to boycott this airline.

Overall rating
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
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7 comments RSS Comments

franzy replied Translate

Le surbooking est courant dans n'importe quelle compagnie (même les grandes compagnies nationales du monde entier). Volotea n'a pas a rougir devant toutes les compagnies francaise.... équipages plus qu'agréables et avenants, prix plus qu'abordable et très peu de retard (sans compter les aléas de l'aviation et de la météo)

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