First flight of 2015

Review of Matimat92 about the flight Air Europa Líneas Aéreas UX1223 between Madrid and Paris Orly on 11/01/2015 in Economy
Matimat92 UX / AEA MAD / ORY

I was able to fly from Paris Orly (ORY) to Madrid (MAD) and back with Air Europa and it went very well. This was the first time I'd used this Spanish airline, and I wasn't disappointed.

Firstly, and though this really isn't directly related to the flight itself and and how it went, I do think it's quite an important thing to include when evaluating an airline: Air Europa's website and smartphone app are very well put together. With polished designs that alternate between different shades of blue and black, they are nice to use when it comes to booking your flight. The app is intuitive and the tickets can be easily accessed, which makes checking-in/boarding much more rapid.

As for the flights themselves, they went very well, with both quite similar (there was perhaps a little more turbulence on the return flight to Paris). For the outbound flight, the plane was a Boeing 737-800, which had shared screens showing tourism-related films. For the return flight it was an Embraer E-195, which had no screens and one less seat per row (2-2 configuration).

The seats were comfortable and there was a good amount of legroom. The menu included both hot and cold meals and there was a wide choice of food and drinks available at decent prices. The temperature in the cabin was pleasant and the cabin crew were attentive and made the announcements in Spanish, English, and even in French. The two flights both arrived at destination a little ahead of schedule. The only – and very minor – negative point: a bit too much time elapsed between parking up after landing and the arrival of the gangway (in Madrid) and the stairs (at Orly). This may have been because the ground-based services were not expecting the flights to arrive ahead of schedule.

In conclusion, Air Europa is a good airline, and will be one of my first choices when it comes to future flights to Spain.

General
Overall rating
4 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
4 / 5
On board
Comfort
5 / 5
Costumer service
4 / 5
Your opinion of security
4 / 5
Share!
Was this review helpful?
29
0

Most read opinions about Air Europa Líneas Aéreas

By Matimat92, about Air Europa Líneas Aéreas,
Posted online by HappyFlight, on 12 January 2015
This review has been read 582 times
Flag this review
This review is also available in French.

Are you a representative of Air Europa Líneas Aéreas and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • Devant le terminal Ouest d'Orly
  • Le Boeing 737-800
  • Le magazine et la fiche de sécurité
  • En approche de Madrid
  • Parking à Barajas
  • Lever de soleil sur les pistes de Madrid

One comment RSS Comments

Add a comment

Read Air Europa Líneas Aéreas reviews