Air Europa Líneas Aéreas

124 reviews - - Updated 2 hours ago

They ruined our entire vacation

After flying over 24 hours to get to our last leg of travel. My husband and I presented our boarding passes and were told by the agent that we could...

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Economy plus CDG - AGP More than 2 years 2 reactions


Flight ux0091 was direct and supposed to land in JFK but instead the flight landed in BOS. We then sat on the runway for 4 HOURS until we pulled...

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Economy MAD - JFK More than 2 years

Air Europa never again

During the flight from Madrid to Amsterdam, 162 passengers where forced to use only two toilets. The toilets were situated in the back, so that we as passengers always had to wait until the stewards finished there round.

That needed such a long time for us standing in the back of the airplane for nearly 15 minutes until we could back to our seats.

It seemed as if it didn't matter nothing to the stewards that we could get back to our seats in time.

So what we have learned right now: money seems to be more important than a comfortable and safe situation for the passengers.

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Economy MAD - AMS More than 3 years
Air Europa never again

Perfect apart from slight delay

Seats were comfortable and plane clean light and airy.

The stewards were fantastic very charming.

The flight was smooth and relaxing. I will definitely use this airline again without hesitation.

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Business EMA - FUE More than 3 years


Flew to havanna via Madrid. All 4 flights were delayed. Massive queues at check in with 2 hour wait in long queue. Not enough leg room, poor service, awful food.

Lost luggage on way back had to rush through airport because of late flights and connections, no information, no staff at airports to explain what is happening. Stressful for passengers. Altogether an awful experience.

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Economy HAV - LGW More than 3 years

Awful! Never again

Absolutely awful airline ! The food was dire (salami sandwiches and lumpy pasta); I was shocked that this would even be acceptable for a 10 hour...

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Economy LGW - CUN More than 3 years 8 views
Lianne G.

On-time flight, basic service

The flight, on an A330-300, was without incident, despite some pretty strong turbulence above the Amazon. The service was basic (the same as the departure journey which is to say, a little cheap). The meals were served at rather strange times, especially the last one, which was served at 3 in the morning Madrid time...

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Economy LIM - MAD More than 3 years 39 views

On-time flight but basic service

An uneventful flight on an A330-200. The onboard service was basic: frugal meal, no individual screens and headphones cost €3. That seemed pretty stingy for a 12-hour flight . . . nothing to say about the staff, they were basically pleasant.

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Economy MAD - LIM More than 3 years 1 reactions 28 views

A short flight without incident

The plane was recent (an Embraer 195), but there was no onboard service. The flight was on time, even if check-in took a long time. Our luggage arrived in Lima, our destination, with no problems.

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Economy ORY - MAD More than 3 years 11 views

Not enough room for such a long flight

The plane was good, but there was very little legroom, and I'm not even especially tall.

The seats reclined pretty well but as a result, when the person in front of you reclined their seat you had no choice but to recline your own the same amount so you didn't feel as if you had the chair back was in your face. And once the seat in front was reclined, it was impossible to cross your legs.

The space between the seats was about the same as on inter-France flights.

As for everything else, the food was good and the entertainment was limited, but we each had an individual screen.

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Economy MAD - EZE More than 3 years 1 reactions 31 views
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124 traveler reviews

Overall rating

2,13 / 5
2.13 stars over 5 - Based on 8 customers reviews
5 stars

Ratings summary

Value (price + quality) 2,13 / 5
Comfort 2,38 / 5
Costumer service 2,13 / 5
Your opinion of security 3,38 / 5
Food 1,86 / 5
Management of luggage 1,86 / 5
Comfort 2,38 / 5
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64 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Vue depuis le siège 06F pendant le vol
  • Flight pictures #3
  • Flight pictures #4
  • Flight pictures #5
  • Flight pictures #6
  • Flight pictures #7
  • Une tradition pour les vols Aie Europa
  • Café
  • Your télépizza is ready
  • Flight pictures #11
  • cabine du 737 d'air europa
  • Espace entre les sièges très restreint
  • Menu affaires
  • Boisson d'accueil
  • Flight pictures #16
  • Trousse de "survie" puisque les bagages ne sont pas livrés
  • Départ de MAD
  • Flight pictures #19
  • Couverture et coussin
  • Descente sur Malaga
  • Flight pictures #22
  • Flight pictures #23
  • Flight pictures #24
  • En vol
  • Flight pictures #26
  • Flight pictures #27
  • Vue de la cabine depuis le 31F (dernière rangée)
  • Flight pictures #29
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Approche sur Malaga
  • Flight pictures #34
  • En approche de Madrid
  • Cabine Économique
  • Sièges 2-2
  • Flight pictures #38
  • Vue depuis l'altitude de croisière environ 30 minutes avant l'arrivée sur Paris
  • Flight pictures #40
  • Attachez les ceintures, ça secoue !
  • Flight pictures #42
  • Flight pictures #43
  • Espace Business
  • Flight pictures #45
  • cabine du 737 d'air europa
  • winglet du b737 d'Air europa
  • A bord
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7 contacts

Find the best way to contact your airline.

In France

58-A rue du Dessous des Berges
75013 Paris
Phone: +33 (0)1 42 65 08 00
Fax: +33 (0)1 42 65 06 00

Is it working? 0 positiv votes 1 negativ votes
Updated on 4 February 2015 | Report a problem


Phone: 0041 0 848 207 414
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 4 February 2015 | Report a problem

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