Pleasant flight - Extreme security measures

Review of kalikoba about the flight Air Austral UU0204 between Nossi-Be and Réunion on 12/07/2015 in Economy
kalikoba UU / REU NOS / RUN
Note: This review is about an experience that happened more than 3 years ago.

The registration procedure is relatively fast, with pleasant and friendly personnel.

Going through the police formalities at Nosy Be is more difficult: the thoroughness of the search depends on the size of the tip given to the police officers, which is a shame.

Getting onto the plane is more tiring: identification of checked baggage on the tarmac, a new search of carry-on luggage and then finally boarding the plane. These measures seem excessive but are certainly necessary.

Short takeoff delay but nothing alarming.
Flight and crew pleasant as always.
Speedy baggage claim upon arrival.

Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
5 / 5
On board
5 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
4 / 5

Flight pictures

All the pictures (5) »
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By kalikoba, about Air Austral, , close to Villars, Rhône-Alpes, France
Posted online by HappyFlight, on 28 July 2015
This review has been read 291 times
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  • Décollage de Nosy Bé
  • Flight pictures #2
  • Arrivée à La Réunion
  • Flight pictures #4
  • Flight pictures #5

3 comments RSS Comments

eNathan replied Translate

vous avez évalué les procédures d'enregistrement et d'embarquement 3 étoiles sur 5. Pourtant, vous dîtes que l'enregistrement a été rapide et que le personnel de la compagnie ou de la société représentant la compagnie était agréable. Les mesures de sécurité ne dépendent pas de la compagnie, je ne comprends donc pas votre notation.

The user who posted the review has replied. Translate

Bonjour eNathan,
La procédure d'embarquement avec reconnaissance des bagages soutes et re-fouille des bagages à mains sur le tarmac a été demandée par la compagnie Air Austral, ce sont les informations communiquées par les autorités de l'aéroport de Nosy Bé.
Ma notation 3 étoiles tient plus à faire souligner que l'étape ci-dessus me paraît complètement excessive au vue de la situation actuelle à Nosy Bé et nuit au bien être des passagers.

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