Air Austral

105 reviews - - Updated 13 hours ago
UU / REU

Terrible service



I usually don't leave negative feedback however I am really disappointed with Air Austral. To start with, our flight was delayed for some reason...

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Economy RUN - JNB 12/2016
napeerba

Perfect flight, impeccable service, +++



The check-in went very fast, with no wait and a pleasant welcome from the ground staff. Boarding the plane was easy despite the fact that the...

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Economy RUN - CDG 07/2015 6 reactions 169 views
kalikoba

Pleasant flight - Extreme security measures



The registration procedure is relatively fast, with pleasant and friendly personnel. Going through the police formalities at Nosy Be is more...

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Economy NOS - RUN 07/2015 73 reactions 291 views
kalikoba

A very good flight. It's always enjoyable to travel with this airline.



This was a connecting flight to Réunion, starting from CDG Paris. The management of the luggage was directly insured by the airline. We were...

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Economy RUN - NOS 07/2015 2 reactions 116 views
kalikoba

Truly great. A +++ airline



This was my first flight with Air Austral, and it was excellent airline from the check-in process to the whole flight. Very friendly staff and very...

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Economy CDG - RUN 07/2015 3 reactions 101 views
kalikoba

The same as usual



No problems and the E-ticket went smoothly. Everything was really well organized, even in Mayotte, which surprised me even more. The flight crew was...

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Economy DZA - RUN 07/2015 1 reactions 57 views
Buskoja

Return from vacation



Hello. This is a review of a flight of less than an hour operated by Air Austral on July 18, 2015 between the Sir Seewoosagur Ramgoolam...

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Economy MRU - RUN 07/2015 1 reactions 57 views
eNathan

The trip



The cabin crew on this flight were Creoles; no delays were experienced on this occasion. The maximum baggage allowance was 25 kg per person...

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Economy RUN - MRU More than 2 years 3 reactions 54 views
zoreille

Perfect flight



Air Austral has always been one of the best airlines. The welcome and hospitality were perfect; the flight went very well; and the pilot flew the plane very skilfully.

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Economy RUN - MRU More than 3 years 2 reactions 51 views
kloran

Réunion-Dzaoudzi Flight



Check-in at 6:15 in the morning. The airport is still calm. An outbound flight for Mauritius. 7:30 am, boarding. Seat in leather, enough space for...

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Economy RUN - DZA More than 2 years 2 reactions 76 views
nanoo
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105 traveler reviews

Overall rating

3,5 / 5
3.5 stars over 5 - Based on 32 customers reviews
5 stars
28%
4
34%
3
13%
2
9%
1
16%

Ranking

31

Compare

Ratings summary

Value (price + quality) 3,16 / 5
Comfort 3,38 / 5
Costumer service 3,59 / 5
Your opinion of security 3,9 / 5
Food 3,21 / 5
Management of luggage 3,79 / 5
Comfort 3,38 / 5
Detailed ratings »

Opinions about Air Austral

Author Title Rating
kalikoba Pleasant flight - Extreme security measures 4/5
kalikoba Perfect flight, impeccable service, +++ 5/5
kalikoba Truly great. A +++ airline 5/5
Opinions about Air Austral

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80 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Air Austral - Vol UU212 - Dzaoudzi (FMCZ Mayotte) -> Saint-Denis (FMEE La Réunion)
  • Flight pictures #3
  • Collation durant le vol
  • Flight pictures #5
  • Flight pictures #6
  • Pendant la descente sur Gillot
  • Le survol du désert...
  • Flight pictures #9
  • Flight pictures #10
  • Sur la piste à Saint-Denis
  • Boeing 737-800 F-ONGA
  • Flight pictures #13
  • Flight pictures #14
  • Collation petit déjeuner
  • Vue de l'ATR 72 d' EWA AIR, filiale d'Air Austral basé à Mayotte.
  • Aéroport de Mayotte
  • Flight pictures #18
  • Ecran tactile à bord
  • Flight pictures #20
  • Flight pictures #21
  • Flight pictures #22
  • Dérive du 777/300ER
  • Flight pictures #24
  • Arrivée à La Réunion
  • Flight pictures #26
  • Flight pictures #27
  • Chennai Inde
  • prenant l'avion du retour vers l'ile de la réunion
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Plateau repas du soir
  • Atterissage à Nosy Be
  • Aéroport Roland Garros la Réunion
  • Classe économique, éclairage LED
  • La queue et l'empennage de l'appareil
  • Flight pictures #38
  • Flight pictures #39
  • l'avion que nous avons pris à l'aller
  • Flight pictures #41
  • Flight pictures #42
  • Décollage de Rolland GARROS
  • Au parking avant le départ à côté d'un Airbus A340-300 d'Air Mauritius venant tout juste d'arriver
  • Sur la piste à Port-Louis
  • Flight pictures #46
  • Arrivée à Bangkok.
  • Flight pictures #48
  • En croisière au FL350 (35 000ft)
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4 contacts

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Sales  France

2 rue de l'Eglise
92200 Neuilly sur Seine
France
Phone: +33 (0)2 62 90 90 90
Fax: +262 (0) 2 62 90 90 91
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 13 August 2014 | Report a problem

Sales  France

Air Austral - Sept
11 rue Tronchet
CS60021
75378 Paris Cedex 8
France
Email: Accessible only to connected users. Create my account

Is it working? 2 positiv votes 1 negativ votes
Updated on 3 August 2014 | Report a problem

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