Air Austral

105 reviews - - Updated 5 hours ago
UU / REU

Terrible service



I usually don't leave negative feedback however I am really disappointed with Air Austral. To start with, our flight was delayed for some reason...

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Economy RUN - JNB 12/2016
napeerba

Perfect flight, impeccable service, +++



The check-in went very fast, with no wait and a pleasant welcome from the ground staff. Boarding the plane was easy despite the fact that the...

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Economy RUN - CDG More than 2 years 6 reactions 169 views
kalikoba

Pleasant flight - Extreme security measures



The registration procedure is relatively fast, with pleasant and friendly personnel. Going through the police formalities at Nosy Be is more...

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Economy NOS - RUN More than 2 years 73 reactions 291 views
kalikoba

A very good flight. It's always enjoyable to travel with this airline.



This was a connecting flight to Réunion, starting from CDG Paris. The management of the luggage was directly insured by the airline. We were...

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Economy RUN - NOS More than 2 years 2 reactions 116 views
kalikoba

Truly great. A +++ airline



This was my first flight with Air Austral, and it was excellent airline from the check-in process to the whole flight. Very friendly staff and very...

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Economy CDG - RUN More than 2 years 3 reactions 101 views
kalikoba

The same as usual



No problems and the E-ticket went smoothly. Everything was really well organized, even in Mayotte, which surprised me even more. The flight crew was...

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Economy DZA - RUN More than 2 years 1 reactions 57 views
Buskoja

Return from vacation



Hello. This is a review of a flight of less than an hour operated by Air Austral on July 18, 2015 between the Sir Seewoosagur Ramgoolam...

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Economy MRU - RUN More than 2 years 1 reactions 57 views
eNathan

The trip



The cabin crew on this flight were Creoles; no delays were experienced on this occasion. The maximum baggage allowance was 25 kg per person...

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Economy RUN - MRU More than 2 years 3 reactions 54 views
zoreille

Perfect flight



Air Austral has always been one of the best airlines. The welcome and hospitality were perfect; the flight went very well; and the pilot flew the plane very skilfully.

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Economy RUN - MRU More than 3 years 2 reactions 51 views
kloran

Réunion-Dzaoudzi Flight



Check-in at 6:15 in the morning. The airport is still calm. An outbound flight for Mauritius. 7:30 am, boarding. Seat in leather, enough space for...

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Economy RUN - DZA More than 2 years 2 reactions 76 views
nanoo
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105 traveler reviews

Overall rating

3,5 / 5
3.5 stars over 5 - Based on 30 customers reviews
5 stars
27%
4
37%
3
13%
2
7%
1
17%

Ranking

30

Compare

Ratings summary

Value (price + quality) 3,1 / 5
Comfort 3,32 / 5
Costumer service 3,54 / 5
Your opinion of security 3,86 / 5
Food 3,14 / 5
Management of luggage 3,75 / 5
Comfort 3,32 / 5
Detailed ratings »

Opinions about Air Austral

Author Title Rating
napeerba Terrible service 1/5
Opinions about Air Austral

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80 travelers pictures

Discover your next flight in pictures

  • Collation petit déjeuner
  • Collation durant le vol
  • Classe économique, éclairage LED
  • Flight pictures #4
  • Flight pictures #5
  • Flight pictures #6
  • Flight pictures #7
  • Sur la piste à Saint-Denis
  • Flight pictures #9
  • Flight pictures #10
  • Peu avant l'atterrissage piste 08R à CDG. Belle vue sur l'aéroport !
  • Flight pictures #12
  • Flight pictures #13
  • l'avion que nous avons pris à l'aller
  • Flight pictures #15
  • Sur la piste à Port-Louis
  • Le snack. Bon mais sans plus
  • Flight pictures #18
  • Flight pictures #19
  • En croisière au FL350 (35 000ft)
  • Flight pictures #21
  • Dérive du 777/300ER
  • Flight pictures #23
  • Ecran tactile à bord
  • Flight pictures #25
  • Flight pictures #26
  • Arrivée à Bangkok.
  • Décollage de Rolland GARROS
  • Plateau repas du soir
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Flight pictures #33
  • Flight pictures #34
  • Départ 07:05 Dzaoudzi / Arrivée 10:10 (heure locale) Saint-Denis France métropolitaine : UTC+2...
  • Décollage de Nosy Bé
  • Flight pictures #37
  • Espacement correcte non?
  • Flight pictures #39
  • Vue de l'ATR 72 d' EWA AIR, filiale d'Air Austral basé à Mayotte.
  • Flight pictures #41
  • Flight pictures #42
  • Flight pictures #43
  • Arrivée à bangkok le 14 décembre 2013
  • Flight pictures #45
  • Flight pictures #46
  • Boeing 737-800 F-ONGA
  • Flight pictures #48
  • Au parking avant le départ à côté d'un Airbus A340-300 d'Air Mauritius venant tout juste d'arriver
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4 contacts

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Sales  France

2 rue de l'Eglise
92200 Neuilly sur Seine
France
Phone: +33 (0)2 62 90 90 90
Fax: +262 (0) 2 62 90 90 91
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 13 August 2014 | Report a problem

Sales  France

Air Austral - Sept
11 rue Tronchet
CS60021
75378 Paris Cedex 8
France
Email: Accessible only to connected users. Create my account

Is it working? 2 positiv votes 1 negativ votes
Updated on 3 August 2014 | Report a problem

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