UL / ALK | 5 stars | 8% |
| 4 | 8% |
| 3 | 33% |
| 2 | 17% |
| 1 | 33% |
| Author | Title | Rating |
|---|---|---|
| Swaminathan V | Horrible service, inordinate delay, Broken Baggage, discourtesy treatment. No business etiquette. | 1/5 |
| hosam | Do not trust in this Airline they will fraud you | 1/5 |
| Aalvin123 | Rip off, dirty, uncaring | 1/5 |
Read more about « An airline to avoid »An airline to avoid
Hello, I used this airline four times in two weeks and I'd like to give you my opinion. The comfort on this airline is deplorable: worn-out seats...
Read more about « A Paris Colombo flight »A Paris Colombo flight
I took a Paris-Colombo flight with this airline and I was disappointed with the service provided. The boarding actually took place at the scheduled time, but the the take-off was delayed by three hours (with very little in the way of explanation offered). The plane was outdated; my personal screen was out of service; and the stewardesses were snooty and unpleasant.
I wouldn't travel with this airline again.
Read more about « Very nice flight with a very... »Very nice flight with a very nice airline
Honestly, before having actually flown with this airline I was very hesitant because of the reviews I read on this site.
And I am very happy that I chose Srilankan Airlines! It was the cheapest flight and it was also direct!
The flight went well, we departed and arrived on time. There were some free seats in the plane, so that we were even able to get four seats for the two of us in order to stretch our legs.
There were individual screens with plenty of movies, although unfortunately only about 10 were in French.
The meals were good and the crew was very helpful and attentive.
Comparing to the other flights that I had the opportunity of taking (most notably with Iberia) and considering the prices offered by Srilankan Airlines, don’t hesitate for a second!
Read more about « Upgraded at the last minute »Upgraded at the last minute
I admit that I would have preferred to be upgraded on an airline like Emirates or Ethiad. However the service in this aging business class was perfect. Great service, an incredible choice of tea and champagne galore.
Read more about « Very good airline »Very good airline
A two-way flight from Paris to the Maldives via Colombo on 11 and 19 June 2014
This airline is no better or worse than other airlines.
The outbound and return flights passed without any major problems (delayed by 10 minutes on the return leg).
Check-in online lets you choose your seats and there's an allocated check-in desk , which avoids long queues.
Onboard service was impeccable. The drinks and meals were very satisfactory.
The video equipment is getting old on some of the flights.
There's not much space between the seat rows, but that's the case with virtually all economy class flights.
This airline doesn't deserve the negative reviews that have been seen on various forums.
Read more about « Excessive delays »Excessive delays
We took Sri Lankan Airlines for a trip to the Maldives, leaving from Dubai with a layover in Colombo.
The plane was delayed by 3 hours: instead of leaving at 11:00 pm we left at 2 in the morning, and as a result we missed our connecting flight from Colombo to Malé. The airline exchanged our tickets for ones for the next flight.
The problem was that once we arrived in Malé, we had to take a ferry to get to our hotel. We should have had large margin of time since we were supposed to arrive at 8:30 am and the ferry left at 3 pm. However, the excessive delay made us miss the ferry. The only two solutions were to spend 150 euros to take a boat so we could sleep at our hotel, or pay for a night in Malé. In both cases, the excessive flight delay cost us a lot of money. On the way to Colombo, we went to the airline's window where they sent us packing by telling us that we should have talked to the airline in Malé. They didn't offer us any compensation.
Read more about « Nice roundtrip »Nice roundtrip
Smiling crew, nice meal, service overall identical to Air France. On the outward trip, the CDG-CMB-BKK flights were on a 10-year-old A330, so the equipment inside was already a little worn.
On the way back, the BKK-CMB flight was on an A340 that was also about 10 years old, but had new video systems. The next flight, CMB-CDG, was on the same A330 as the outward flight.
Everything went well.
Read more about « Perfect flight »Perfect flight
I am surprised of seeing so many negative reviews about this airline.
My flight went perfectly well, on both outward and return trips.
In-flight service was great, worthy of the big airlines, if not better.
Because of this, I am flying with this airline again in March.
I have experienced delays with Air France too and, to answer the person who spent five hours in the airport with some horrible food, I had an even worse experience with Air France. For a Nice-Paris flight, I had to stay eight hours in the boarding area. Only after six hours did an Air France agent show up with a voucher for a horrible sandwich from Paul.
Read more about « A catastrophic return flight »A catastrophic return flight
Hello, We traveled with SriLankan airlines in the month of December 2013 for the Malé-Colombo-Paris route. We boarded the plane at 8:45 PM at Malé...
Read more about « Average... »Average...
Not necessarily a great airline. But for people like me, who are looking to travel for less money, it’s not bad.
The seats are small, and I was entitled to two previous generation A330 Airbuses. Impossible to have any entertainment. The food is decent, nothing more. The cabin crew was rather pleasant. Total security on board.
I will also criticize the airline for the hour delay, which prevented me from catching my train at Charles de Gaulle airport. I then had to pay an extra 100 euros, which is a lot for a student like myself.
However, I would take this airline again, if it is the less expensive, because I’m not looking for excellence. But I think the Gulf airlines offer a more interesting value (especially for Thailand).
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