Rating of Srilankan Airlines

UL / ALK
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50 traveler reviews

Overall rating

1,8 / 5
1.8 stars over 5 - Based on 10 customers reviews
5 stars
8%
4
8%
3
25%
2
17%
1
42%

Ratings summary

Value (price + quality) 1,8 / 5
Comfort 2,33 / 5
Costumer service 1,9 / 5
Your opinion of security 2,67 / 5
Food 2,11 / 5
Management of luggage 2,11 / 5
Comfort 2,33 / 5
Detailed ratings »
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Overall rating

1,8 stars over 5

Based on 12 customers reviews

5 stars
8%
4
8%
3
25%
2
17%
1
42%

Value (price + quality)

1,8 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
8%
1
3
17%
2
2
8%
1
1
58%
7

Costumer service

service and travel kit provided by the airline

1,9 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
9%
1
3
18%
2
2
18%
2
1
45%
5

Comfort

seat, personal space, noise, cleanliness of aircraft...

2,33 stars over 5

Based on 9 customers reviews

5 stars
11%
1 Reviews
4
11%
1
3
11%
1
2
33%
3
1
33%
3

Your opinion of security

seat belt, incident resolution, security presentation...

2,67 stars over 5

Based on 9 customers reviews

5 stars
11%
1 Reviews
4
11%
1
3
33%
3
2
22%
2
1
22%
2

Food

quality, quantity, number of meal...

2,11 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
10%
1
3
20%
2
2
30%
3
1
30%
3

Management of luggage

lost or broken luggage, waiting time to get them...

2,11 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
10%
1
3
30%
3
2
10%
1
1
40%
4

Check-in and boarding

waiting time, general organisation, service...

2,33 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
10%
1
3
40%
4
2
10%
1
1
30%
3

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