Rating of Srilankan Airlines

UL / ALK
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48 traveler reviews

Overall rating

2,4 / 5
2.4 stars over 5 - Based on 10 customers reviews
5 stars
9%
4
9%
3
36%
2
18%
1
27%

Ratings summary

Value (price + quality) 2,3 / 5
Comfort 3 / 5
Costumer service 2,5 / 5
Your opinion of security 3,44 / 5
Food 2,56 / 5
Management of luggage 2,78 / 5
Comfort 3 / 5
Detailed ratings »
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Overall rating

2,4 stars over 5

Based on 11 customers reviews

5 stars
9%
4
9%
3
36%
2
18%
1
27%

Value (price + quality)

2,3 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
9%
1
3
27%
3
2
9%
1
1
45%
5

Costumer service

service and travel kit provided by the airline

2,5 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
27%
3
3
18%
2
2
18%
2
1
27%
3

Comfort

seat, personal space, noise, cleanliness of aircraft...

3 stars over 5

Based on 9 customers reviews

5 stars
22%
2 Reviews
4
11%
1
3
22%
2
2
33%
3
1
11%
1

Your opinion of security

seat belt, incident resolution, security presentation...

3,44 stars over 5

Based on 9 customers reviews

5 stars
33%
3 Reviews
4
11%
1
3
33%
3
2
11%
1
1
11%
1

Food

quality, quantity, number of meal...

2,56 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
20%
2
3
30%
3
2
20%
2
1
20%
2

Management of luggage

lost or broken luggage, waiting time to get them...

2,78 stars over 5

Based on 9 customers reviews

5 stars
22%
2 Reviews
4
11%
1
3
22%
2
2
11%
1
1
33%
3

Check-in and boarding

waiting time, general organisation, service...

2,67 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
20%
2
3
40%
4
2
10%
1
1
20%
2

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