Rating of Srilankan Airlines
UL / ALK Write your review
1.8 stars over 5 - Based on 10 customers reviews
Detailed ratings »
50 traveler reviews
Overall rating
1,8 / 51.8 stars over 5 - Based on 10 customers reviews
| 5 stars | 8% |
| 4 | 8% |
| 3 | 25% |
| 2 | 17% |
| 1 | 42% |
Ratings summary
Value (price + quality) 1,8 / 5
Comfort 2,33 / 5
Costumer service 1,9 / 5
Your opinion of security 2,67 / 5
Food 2,11 / 5
Management of luggage 2,11 / 5
Comfort 2,33 / 5
Opinions about Srilankan Airlines
| Author | Title | Rating |
|---|---|---|
| Swaminathan V | Horrible service, inordinate delay, Broken Baggage, discourtesy treatment. No business etiquette. | 1/5 |
| Milaari | My husband being offboard unfairly | 1/5 |
| hosam | Do not trust in this Airline they will fraud you | 1/5 |
Overall rating
1,8 stars over 5
Based on 12 customers reviews
| 5 stars | 8% |
| 4 | 8% |
| 3 | 25% |
| 2 | 17% |
| 1 | 42% |
Value (price + quality)
1,8 stars over 5
Based on 12 customers reviews
| 5 stars | 8% | 1 Reviews |
| 4 | 8% | 1 |
| 3 | 17% | 2 |
| 2 | 8% | 1 |
| 1 | 58% | 7 |
Costumer service
service and travel kit provided by the airline
1,9 stars over 5
Based on 11 customers reviews
| 5 stars | 9% | 1 Reviews |
| 4 | 9% | 1 |
| 3 | 18% | 2 |
| 2 | 18% | 2 |
| 1 | 45% | 5 |
Comfort
seat, personal space, noise, cleanliness of aircraft...
2,33 stars over 5
Based on 9 customers reviews
| 5 stars | 11% | 1 Reviews |
| 4 | 11% | 1 |
| 3 | 11% | 1 |
| 2 | 33% | 3 |
| 1 | 33% | 3 |
Your opinion of security
seat belt, incident resolution, security presentation...
2,67 stars over 5
Based on 9 customers reviews
| 5 stars | 11% | 1 Reviews |
| 4 | 11% | 1 |
| 3 | 33% | 3 |
| 2 | 22% | 2 |
| 1 | 22% | 2 |
Food
quality, quantity, number of meal...
2,11 stars over 5
Based on 10 customers reviews
| 5 stars | 10% | 1 Reviews |
| 4 | 10% | 1 |
| 3 | 20% | 2 |
| 2 | 30% | 3 |
| 1 | 30% | 3 |
Management of luggage
lost or broken luggage, waiting time to get them...
2,11 stars over 5
Based on 10 customers reviews
| 5 stars | 10% | 1 Reviews |
| 4 | 10% | 1 |
| 3 | 30% | 3 |
| 2 | 10% | 1 |
| 1 | 40% | 4 |
Check-in and boarding
waiting time, general organisation, service...
2,33 stars over 5
Based on 10 customers reviews
| 5 stars | 10% | 1 Reviews |
| 4 | 10% | 1 |
| 3 | 40% | 4 |
| 2 | 10% | 1 |
| 1 | 30% | 3 |