Rating of Srilankan Airlines
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1.43 stars over 5 - Based on 7 customers reviews
Detailed ratings »
50 traveler reviews
Overall rating
1,43 / 51.43 stars over 5 - Based on 7 customers reviews
| 5 stars | 11% |
| 4 | 11% |
| 3 | 11% |
| 2 | 11% |
| 1 | 56% |
Ratings summary
Value (price + quality) 1,29 / 5
Comfort 2 / 5
Costumer service 1,57 / 5
Your opinion of security 2,33 / 5
Food 1,83 / 5
Management of luggage 1,83 / 5
Comfort 2 / 5
Opinions about Srilankan Airlines
| Author | Title | Rating |
|---|---|---|
| Swaminathan V | Horrible service, inordinate delay, Broken Baggage, discourtesy treatment. No business etiquette. | 1/5 |
| Milaari | My husband being offboard unfairly | 1/5 |
Overall rating
1,43 stars over 5
Based on 9 customers reviews
| 5 stars | 11% |
| 4 | 11% |
| 3 | 11% |
| 2 | 11% |
| 1 | 56% |
Value (price + quality)
1,29 stars over 5
Based on 10 customers reviews
| 5 stars | 10% | 1 Reviews |
| 4 | 10% | 1 |
| 3 | 10% | 1 |
| 2 | 10% | 1 |
| 1 | 60% | 6 |
Costumer service
service and travel kit provided by the airline
1,57 stars over 5
Based on 9 customers reviews
| 5 stars | 11% | 1 Reviews |
| 4 | 11% | 1 |
| 3 | 11% | 1 |
| 2 | 11% | 1 |
| 1 | 56% | 5 |
Comfort
seat, personal space, noise, cleanliness of aircraft...
2 stars over 5
Based on 8 customers reviews
| 5 stars | 13% | 1 Reviews |
| 4 | 13% | 1 |
| 3 | 13% | 1 |
| 2 | 25% | 2 |
| 1 | 38% | 3 |
Your opinion of security
seat belt, incident resolution, security presentation...
2,33 stars over 5
Based on 7 customers reviews
| 5 stars | 14% | 1 Reviews |
| 4 | 14% | 1 |
| 3 | 14% | 1 |
| 2 | 29% | 2 |
| 1 | 29% | 2 |
Food
quality, quantity, number of meal...
1,83 stars over 5
Based on 8 customers reviews
| 5 stars | 13% | 1 Reviews |
| 4 | 13% | 1 |
| 3 | 13% | 1 |
| 2 | 38% | 3 |
| 1 | 25% | 2 |
Management of luggage
lost or broken luggage, waiting time to get them...
1,83 stars over 5
Based on 8 customers reviews
| 5 stars | 13% | 1 Reviews |
| 4 | 13% | 1 |
| 3 | 25% | 2 |
| 2 | 13% | 1 |
| 1 | 38% | 3 |
Check-in and boarding
waiting time, general organisation, service...
1,83 stars over 5
Based on 8 customers reviews
| 5 stars | 13% | 1 Reviews |
| 4 | 13% | 1 |
| 3 | 25% | 2 |
| 2 | 13% | 1 |
| 1 | 38% | 3 |