Rating of Srilankan Airlines
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2.4 stars over 5 - Based on 10 customers reviews
Detailed ratings »
48 traveler reviews
Overall rating
2,4 / 52.4 stars over 5 - Based on 10 customers reviews
| 5 stars | 9% |
| 4 | 9% |
| 3 | 36% |
| 2 | 18% |
| 1 | 27% |
Ratings summary
Value (price + quality) 2,3 / 5
Comfort 3 / 5
Costumer service 2,5 / 5
Your opinion of security 3,44 / 5
Food 2,56 / 5
Management of luggage 2,78 / 5
Comfort 3 / 5
Opinions about Srilankan Airlines
| Author | Title | Rating |
|---|---|---|
| Swaminathan V | Horrible service, inordinate delay, Broken Baggage, discourtesy treatment. No business etiquette. | 1/5 |
| hosam | Do not trust in this Airline they will fraud you | 1/5 |
| Agi | Service isn't great | 3/5 |
Overall rating
2,4 stars over 5
Based on 11 customers reviews
| 5 stars | 9% |
| 4 | 9% |
| 3 | 36% |
| 2 | 18% |
| 1 | 27% |
Value (price + quality)
2,3 stars over 5
Based on 11 customers reviews
| 5 stars | 9% | 1 Reviews |
| 4 | 9% | 1 |
| 3 | 27% | 3 |
| 2 | 9% | 1 |
| 1 | 45% | 5 |
Costumer service
service and travel kit provided by the airline
2,5 stars over 5
Based on 11 customers reviews
| 5 stars | 9% | 1 Reviews |
| 4 | 27% | 3 |
| 3 | 18% | 2 |
| 2 | 18% | 2 |
| 1 | 27% | 3 |
Comfort
seat, personal space, noise, cleanliness of aircraft...
3 stars over 5
Based on 9 customers reviews
| 5 stars | 22% | 2 Reviews |
| 4 | 11% | 1 |
| 3 | 22% | 2 |
| 2 | 33% | 3 |
| 1 | 11% | 1 |
Your opinion of security
seat belt, incident resolution, security presentation...
3,44 stars over 5
Based on 9 customers reviews
| 5 stars | 33% | 3 Reviews |
| 4 | 11% | 1 |
| 3 | 33% | 3 |
| 2 | 11% | 1 |
| 1 | 11% | 1 |
Food
quality, quantity, number of meal...
2,56 stars over 5
Based on 10 customers reviews
| 5 stars | 10% | 1 Reviews |
| 4 | 20% | 2 |
| 3 | 30% | 3 |
| 2 | 20% | 2 |
| 1 | 20% | 2 |
Management of luggage
lost or broken luggage, waiting time to get them...
2,78 stars over 5
Based on 9 customers reviews
| 5 stars | 22% | 2 Reviews |
| 4 | 11% | 1 |
| 3 | 22% | 2 |
| 2 | 11% | 1 |
| 1 | 33% | 3 |
Check-in and boarding
waiting time, general organisation, service...
2,67 stars over 5
Based on 10 customers reviews
| 5 stars | 10% | 1 Reviews |
| 4 | 20% | 2 |
| 3 | 40% | 4 |
| 2 | 10% | 1 |
| 1 | 20% | 2 |