Rating of Srilankan Airlines

UL / ALK
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50 traveler reviews

Overall rating

1,43 / 5
1.43 stars over 5 - Based on 7 customers reviews
5 stars
11%
4
11%
3
11%
2
11%
1
56%

Ratings summary

Value (price + quality) 1,29 / 5
Comfort 2 / 5
Costumer service 1,57 / 5
Your opinion of security 2,33 / 5
Food 1,83 / 5
Management of luggage 1,83 / 5
Comfort 2 / 5
Detailed ratings »
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Overall rating

1,43 stars over 5

Based on 9 customers reviews

5 stars
11%
4
11%
3
11%
2
11%
1
56%

Value (price + quality)

1,29 stars over 5

Based on 10 customers reviews

5 stars
10%
1 Reviews
4
10%
1
3
10%
1
2
10%
1
1
60%
6

Costumer service

service and travel kit provided by the airline

1,57 stars over 5

Based on 9 customers reviews

5 stars
11%
1 Reviews
4
11%
1
3
11%
1
2
11%
1
1
56%
5

Comfort

seat, personal space, noise, cleanliness of aircraft...

2 stars over 5

Based on 8 customers reviews

5 stars
13%
1 Reviews
4
13%
1
3
13%
1
2
25%
2
1
38%
3

Your opinion of security

seat belt, incident resolution, security presentation...

2,33 stars over 5

Based on 7 customers reviews

5 stars
14%
1 Reviews
4
14%
1
3
14%
1
2
29%
2
1
29%
2

Food

quality, quantity, number of meal...

1,83 stars over 5

Based on 8 customers reviews

5 stars
13%
1 Reviews
4
13%
1
3
13%
1
2
38%
3
1
25%
2

Management of luggage

lost or broken luggage, waiting time to get them...

1,83 stars over 5

Based on 8 customers reviews

5 stars
13%
1 Reviews
4
13%
1
3
25%
2
2
13%
1
1
38%
3

Check-in and boarding

waiting time, general organisation, service...

1,83 stars over 5

Based on 8 customers reviews

5 stars
13%
1 Reviews
4
13%
1
3
25%
2
2
13%
1
1
38%
3

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