Rating of Srilankan Airlines

UL / ALK
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49 traveler reviews

Overall rating

2,27 / 5
2.27 stars over 5 - Based on 11 customers reviews
5 stars
8%
4
8%
3
33%
2
17%
1
33%

Ranking

58

Compare

Ratings summary

Value (price + quality) 2,18 / 5
Comfort 2,8 / 5
Costumer service 2,36 / 5
Your opinion of security 3,3 / 5
Food 2,5 / 5
Management of luggage 2,8 / 5
Comfort 2,8 / 5
Detailed ratings »
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Overall rating

#58 out of 75

2,27 stars over 5

Based on 12 customers reviews

5 stars
8%
4
8%
3
33%
2
17%
1
33%

Value (price + quality)

#66 out of 75

2,18 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
8%
1
3
25%
3
2
8%
1
1
50%
6

Costumer service

service and travel kit provided by the airline

#62 out of 73

2,36 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
25%
3
3
17%
2
2
17%
2
1
33%
4

Comfort

seat, personal space, noise, cleanliness of aircraft...

2,8 stars over 5

Based on 10 customers reviews

5 stars
20%
2 Reviews
4
10%
1
3
20%
2
2
30%
3
1
20%
2

Your opinion of security

seat belt, incident resolution, security presentation...

3,3 stars over 5

Based on 10 customers reviews

5 stars
30%
3 Reviews
4
10%
1
3
30%
3
2
20%
2
1
10%
1

Food

quality, quantity, number of meal...

2,5 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
18%
2
3
27%
3
2
27%
3
1
18%
2

Management of luggage

lost or broken luggage, waiting time to get them...

2,8 stars over 5

Based on 10 customers reviews

5 stars
20%
2 Reviews
4
10%
1
3
30%
3
2
10%
1
1
30%
3

Check-in and boarding

waiting time, general organisation, service...

2,7 stars over 5

Based on 11 customers reviews

5 stars
9%
1 Reviews
4
18%
2
3
45%
5
2
9%
1
1
18%
2

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