Rating of Srilankan Airlines

UL / ALK
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50 traveler reviews

Overall rating

2,17 / 5
2.17 stars over 5 - Based on 12 customers reviews
5 stars
8%
4
8%
3
31%
2
15%
1
38%

Ranking

64

Compare

Ratings summary

Value (price + quality) 2,08 / 5
Comfort 2,64 / 5
Costumer service 2,25 / 5
Your opinion of security 3,09 / 5
Food 2,36 / 5
Management of luggage 2,64 / 5
Comfort 2,64 / 5
Detailed ratings »
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Overall rating

#64 out of 75

2,17 stars over 5

Based on 13 customers reviews

5 stars
8%
4
8%
3
31%
2
15%
1
38%

Value (price + quality)

#66 out of 75

2,08 stars over 5

Based on 13 customers reviews

5 stars
8%
1 Reviews
4
8%
1
3
23%
3
2
8%
1
1
54%
7

Costumer service

service and travel kit provided by the airline

#66 out of 73

2,25 stars over 5

Based on 13 customers reviews

5 stars
8%
1 Reviews
4
23%
3
3
15%
2
2
15%
2
1
38%
5

Comfort

seat, personal space, noise, cleanliness of aircraft...

#55 out of 71

2,64 stars over 5

Based on 11 customers reviews

5 stars
18%
2 Reviews
4
9%
1
3
18%
2
2
27%
3
1
27%
3

Your opinion of security

seat belt, incident resolution, security presentation...

#57 out of 72

3,09 stars over 5

Based on 11 customers reviews

5 stars
27%
3 Reviews
4
9%
1
3
27%
3
2
18%
2
1
18%
2

Food

quality, quantity, number of meal...

#45 out of 70

2,36 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
17%
2
3
25%
3
2
25%
3
1
25%
3

Management of luggage

lost or broken luggage, waiting time to get them...

#58 out of 70

2,64 stars over 5

Based on 11 customers reviews

5 stars
18%
2 Reviews
4
9%
1
3
27%
3
2
9%
1
1
36%
4

Check-in and boarding

waiting time, general organisation, service...

#57 out of 73

2,55 stars over 5

Based on 12 customers reviews

5 stars
8%
1 Reviews
4
17%
2
3
42%
5
2
8%
1
1
25%
3

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