United Airlines

135 reviews - - Updated 12 hours ago
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135 traveler reviews

Overall rating

2,75 / 5
2.75 stars over 5 - Based on 8 customers reviews
5 stars

Ratings summary

Value (price + quality) 2,5 / 5
Comfort 3 / 5
Costumer service 3,13 / 5
Your opinion of security 3,86 / 5
Food 2,75 / 5
Management of luggage 3 / 5
Comfort 3 / 5
Detailed ratings »

Opinions about United Airlines

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Opinions about United Airlines

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Review of the flight Tampa-Chicago

This flight was a regular one. With the Miles and More gold card, the luggage was free. The view during landing was amazing, but you might want to take a seat of the left of the plane because we didn't see much, but the lake. The flight attendants were fine, we didn't get any food and the private screens were not free to use. We had free drinks though.

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Economy TPA - ORD More than 3 years

Review of the flight Omaha-Chicago

This an economy flight, kind of short (a bit more than an hour). There were wifi and private screens but we had to pay for it, so I didn't use it. We also had to pay for the luggages. The temperature was fine, and the flights attendants too. There were not really a lot of legroom but this was enough. The landing was beautiful with the view over Chicago!

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Economy OMA - ORD More than 3 years

A wonderful trip in the "friendly skies"!

I decided to get back home earlier than expected because of an unexpected family event. United was wonderful to me into getting me a seat on an...

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Economy CDG - EWR More than 3 years 6 views

Flight very delayed due to the weather

The flight was delayed by four and a half hours due to bad weather. No refreshments or food were provided at the airport during the wait.
It was also very cold at the airport.
We boarded after three hours then had a one and a half hour wait onboard the plane before taking off.
The meal onboard was appalling.
There were some unbearable smells during the flight.
There was a wide choice of films available during the flight.
The cabin crew were very nice.

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Economy EWR - CDG More than 3 years 1 reactions 60 views

Short and pleasant

This flight was so short that I barely noticed being on it and was able to sleep during practically its whole duration.
The seat rows are very close together.
There was no entertainment available onboard: the flight is too short.
We took off and landed pretty much exactly on schedule.
They kept us fully informed about everything. The flight was well organised.
No problems with the baggage; we even had some assistance with it.
The ground staff were really helpful.

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Economy ORD - LGA More than 3 years 1 reactions 27 views

A pleasant flight

The films were decent ones.
The food was very good.
The stewardesses were very nice and kind; the service was top class.
It was all very bright onboard the plane. We took off and landed on schedule. Though not exceptional, the amount of legroom available was still decent enough.
Cold drinks were available whenever you wanted.
The stewardesses regularly came round asking if we wanted anything to drink, which was very nice.

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Economy CDG - ORD More than 3 years 1 reactions 48 views


This was a very pleasant flight. The nice weather gave us a view of both Salt Lake City's huge lake and the beautiful mountains around Seattle.

Read more about « Boeing! »
Economy SLC - SEA More than 3 years 2 reactions 37 views

Not very punctual

The seat wasn't comfortable and there was not that much legroom. The plane was late. The crew was friendly. Montreal airport had an American customs, which allowed you to skip going through customs on arrival.

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Economy YUL - EWR More than 3 years 2 reactions 34 views

A great experience!

On my way to Hawaii yesterday, I experienced United's premium economy for the very first time. I have absolutely no regrets! On the 10 hour flight between Washington and Honolulu, a few extra inches were most welcome! The crew was great and the service they provided was good for economy class. The United IFE was quite nice and help make the time fly. The only thing that I wished had been available, is internet access, but apparently, United is working on it. I will fly the "friendly skies" again when I get back mainland.

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Economy IAD - HNL More than 3 years 1 reactions 10 views

Stay away


To begin with, there was an enormous line at the United counters. The wait was almost 1 hour.

Our flight left one hour late because of a defective part (B757-200). The flight itself didn't have any problems.

The onboard service was adequate, but alcoholic beverages cost extra. The screens (individual) were really small and there were few French movies.

The cabin was rather small for an eight-hour flight.

One positive point: since the plane was small, boarding and luggage delivery went quickly.

The worst was the return flight from Las Vegas. We got back 48 hours late. The LV-Chicago flight was canceled so it was impossible to catch the Chicago-Paris flight. United did nothing to compensate: nothing for food, nothing for hotels . . . Basically, avoid it.

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Economy CDG - EWR More than 3 years 3 reactions 264 views

41 travelers pictures

Discover your next flight in pictures

  • cookie 35g, pain tassé...plat goût de bouillon cube
  • Flight pictures #2
  • Quelque part au dessus du Canada( saint Laurent )
  • Flight pictures #4
  • décollage face 3/4 au soleil
  • Flight pictures #6
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  • Cabine First United
  • Flight pictures #9
  • Une descente sur Bâle douce et avec moins de nuages nous attendait à l'atterrissage avec beaucoup...
  • Flight pictures #11
  • Flight pictures #12
  • La terre s'éloigne et l'atlantique et la nuit nous attendent!!! au bout l'Europe et Francfort!
  • Flight pictures #14
  • La cabine éco de nuit
  • Flight pictures #16
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  • First Class United
  • Flight pictures #21
  • Flight pictures #22
  • Aéroport de Washington Dulles
  • Descente sur l'aéroport de Francfort, Allemagne
  • Flight pictures #25
  • Snacks et boisson en vol
  • Vidage du kérosène
  • CRJ 200 sur le tarmac de Greenville,Caroline du Sud.
  • Flight pictures #29
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  • Flight pictures #31
  • Descente sur WashingtonDC
  • Cabine First United
  • Flight pictures #34
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  • Flight pictures #37
  • beaucoup de nuages sur l'allemagne
  • sorte de croissant très léger!
  • Premier avion

3 contacts

Find the best way to contact your airline.

Sales  France

Aéroport Charles-de-Gaulle
Terminal 1
Mauregard, BP 29203
95712 Levallois-Perret Cedex
Phone: 0810 72 72 72

Is it working? 38 positiv votes 40 negativ votes
Updated on 6 November 2015 | Report a problem

Loyalty program

Phone: +33 (0)1 71 23 03 22

Is it working? 15 positiv votes 2 negativ votes
Updated on 30 August 2015 | Report a problem

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