United Airlines

133 reviews - - Updated 10 hours ago
UA / UAL
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133 traveler reviews

Overall rating

2,5 / 5
2.5 stars over 5 - Based on 8 customers reviews
5 stars
11%
4
22%
3
11%
2
11%
1
44%

Ratings summary

Value (price + quality) 2,25 / 5
Comfort 3 / 5
Costumer service 2,75 / 5
Your opinion of security 3,83 / 5
Food 2,43 / 5
Management of luggage 2,83 / 5
Comfort 3 / 5
Detailed ratings »

Opinions about United Airlines

Author Title Rating
Rainieb13 UNITED AIRLINES EMPLOYEE WITH HORRIBLE ATTITUDE AND CUSTOMER SERVICE 1/5
1122 Avoid United at all costs. 1/5
Opinions about United Airlines

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Review of the flight Tampa-Chicago



This flight was a regular one. With the Miles and More gold card, the luggage was free. The view during landing was amazing, but you might want to take a seat of the left of the plane because we didn't see much, but the lake. The flight attendants were fine, we didn't get any food and the private screens were not free to use. We had free drinks though.

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Economy TPA - ORD More than 3 years
ced2718

Review of the flight Omaha-Chicago



This an economy flight, kind of short (a bit more than an hour). There were wifi and private screens but we had to pay for it, so I didn't use it. We also had to pay for the luggages. The temperature was fine, and the flights attendants too. There were not really a lot of legroom but this was enough. The landing was beautiful with the view over Chicago!

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Economy OMA - ORD More than 3 years
ced2718

A wonderful trip in the "friendly skies"!



I decided to get back home earlier than expected because of an unexpected family event. United was wonderful to me into getting me a seat on an...

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Economy CDG - EWR More than 3 years 6 views
JamesCooper

Flight very delayed due to the weather



The flight was delayed by four and a half hours due to bad weather. No refreshments or food were provided at the airport during the wait.
It was also very cold at the airport.
We boarded after three hours then had a one and a half hour wait onboard the plane before taking off.
The meal onboard was appalling.
There were some unbearable smells during the flight.
There was a wide choice of films available during the flight.
The cabin crew were very nice.

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Economy EWR - CDG More than 3 years 1 reactions 60 views
bg972

Short and pleasant



This flight was so short that I barely noticed being on it and was able to sleep during practically its whole duration.
The seat rows are very close together.
There was no entertainment available onboard: the flight is too short.
We took off and landed pretty much exactly on schedule.
They kept us fully informed about everything. The flight was well organised.
No problems with the baggage; we even had some assistance with it.
The ground staff were really helpful.

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Economy ORD - LGA More than 3 years 1 reactions 27 views
bg972

A pleasant flight



The films were decent ones.
The food was very good.
The stewardesses were very nice and kind; the service was top class.
It was all very bright onboard the plane. We took off and landed on schedule. Though not exceptional, the amount of legroom available was still decent enough.
Cold drinks were available whenever you wanted.
The stewardesses regularly came round asking if we wanted anything to drink, which was very nice.

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Economy CDG - ORD More than 3 years 1 reactions 48 views
bg972

Boeing!



This was a very pleasant flight. The nice weather gave us a view of both Salt Lake City's huge lake and the beautiful mountains around Seattle.

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Economy SLC - SEA More than 3 years 2 reactions 37 views
Cami26

Not very punctual



The seat wasn't comfortable and there was not that much legroom. The plane was late. The crew was friendly. Montreal airport had an American customs, which allowed you to skip going through customs on arrival.

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Economy YUL - EWR More than 3 years 2 reactions 34 views
françois1203

A great experience!



On my way to Hawaii yesterday, I experienced United's premium economy for the very first time. I have absolutely no regrets! On the 10 hour flight between Washington and Honolulu, a few extra inches were most welcome! The crew was great and the service they provided was good for economy class. The United IFE was quite nice and help make the time fly. The only thing that I wished had been available, is internet access, but apparently, United is working on it. I will fly the "friendly skies" again when I get back mainland.

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Economy IAD - HNL More than 3 years 1 reactions 10 views
FrancisL

Stay away



Hello,

To begin with, there was an enormous line at the United counters. The wait was almost 1 hour.

Our flight left one hour late because of a defective part (B757-200). The flight itself didn't have any problems.

The onboard service was adequate, but alcoholic beverages cost extra. The screens (individual) were really small and there were few French movies.

The cabin was rather small for an eight-hour flight.

One positive point: since the plane was small, boarding and luggage delivery went quickly.

The worst was the return flight from Las Vegas. We got back 48 hours late. The LV-Chicago flight was canceled so it was impossible to catch the Chicago-Paris flight. United did nothing to compensate: nothing for food, nothing for hotels . . . Basically, avoid it.

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Economy CDG - EWR More than 3 years 3 reactions 264 views
aure95.c

41 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • Cabine First United
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  • Premier avion
  • Flight pictures #7
  • Descente sur WashingtonDC
  • sorte de croissant très léger!
  • Flight pictures #10
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  • CRJ 200 sur le tarmac de Greenville,Caroline du Sud.
  • Flight pictures #14
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  • Une descente sur Bâle douce et avec moins de nuages nous attendait à l'atterrissage avec beaucoup...
  • Flight pictures #19
  • Flight pictures #20
  • Snacks et boisson en vol
  • La cabine éco de nuit
  • cookie 35g, pain tassé...plat goût de bouillon cube
  • Flight pictures #24
  • Descente sur l'aéroport de Francfort, Allemagne
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  • First Class United
  • décollage face 3/4 au soleil
  • Vidage du kérosène
  • Cabine First United
  • Quelque part au dessus du Canada( saint Laurent )
  • Flight pictures #34
  • La terre s'éloigne et l'atlantique et la nuit nous attendent!!! au bout l'Europe et Francfort!
  • beaucoup de nuages sur l'allemagne
  • Flight pictures #37
  • Flight pictures #38
  • Aéroport de Washington Dulles
  • Flight pictures #40

3 contacts

Find the best way to contact your airline.

Sales  France

Aéroport Charles-de-Gaulle
Terminal 1
Mauregard, BP 29203
95712 Levallois-Perret Cedex
France
Phone: 0810 72 72 72

Is it working? 38 positiv votes 40 negativ votes
Updated on 6 November 2015 | Report a problem

Loyalty program

MileagePlus
Phone: +33 (0)1 71 23 03 22

Is it working? 15 positiv votes 2 negativ votes
Updated on 30 August 2015 | Report a problem

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