Highway Robbery!

Review of RATT about the flight United Airlines between Washington Dulles and Atlanta on 29/11/2016 in Economy
RATT UA / UAL IAD / ATL
Note: This review is about an experience that happened more than 2 years ago.

United Airlines can careless for their paying customers! I paid in full over 2 weeks in advance for my flight and they cancelled my ticket without even making a attempt to notify me that my return ticket was cancelled.

Didn't even offer a refund;plus they turn around and try to resell me the same seat I had paid for for an additional $327!

They have no right to decide for the paying customer whether the customer needs their booked seat or not. Customer Service treated me like garbage. I highly recommend avoiding this airline at all cost!
I would never fly on united again nor will my expended family!

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
On board
Costumer service
1 / 5
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By RATT, about United Airlines, , close to Washington, District of Columbia, United States
Posted online by Nicolas, on 1 December 2016, view original version
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