No-Frills.

Review of jurvi about the flight United Airlines between Frankfurt and Houston Intercont on 24/07/2016 in Economy
jurvi UA / UAL FRA / IAH
Note: This review is about an experience that happened more than 3 years ago.

They provided the basic things you would expect from an airline: assuring transportation from one place to another in comfortable conditions and adequate safety.

On the other hand, you shouldn't expect more: the quality of the food was disappointing, the flight crew didn't exude much friendliness, the entertainment system was asthmatic and the air conditioning was turned all the way up.

I ended up having a good flight despite the 40-minute delay, but I think that United could do a lot better.

General
Overall rating
3 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
5 / 5
On board
Comfort
2 / 5
Costumer service
3 / 5
Your opinion of security
5 / 5
Food
1 / 5
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By jurvi, about United Airlines, , close to Cypress, Texas, United States, via its phone
Posted online by Nicolas, on 29 August 2016
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This review is also available in French.

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