United were excellent, as always!

Review of Satos about the flight United Airlines between Brussels and New York Ny/Newark Inl on 29/04/2014 in Economy
Satos UA / UAL BRU / EWR
Note: This review is about an experience that happened more than 3 years ago.

A seat in economy plus; lots of legroom.
Plenty of films available onboard, not necessarily in French, but enough to keep you going throughout the whole flight.
The meal, however wasn't great, but you can put up with that. The sandwich before arrival at destination was, on the other hand, very good.
The cabin crew come by often to serve water.
Take-off was a little late but we landed 20 min ahead of schedule: perfect, as usual.
It was neither too warm nor too cold onboard. For once, there was no need to use the blanket.
Not much information available onboard, except for the weather.
Check-in went smoothly, as did boarding. The group system is perfect for boarding.
No problems with the baggage.
The cabin crew were very nice.

Overall rating
5 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
5 / 5
On board
5 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
2 / 5

Flight pictures

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By Satos, about United Airlines, , close to Courrières, Nord-Pas-de-Calais, France
Posted online by HappyFlight, on 18 May 2014
This review has been read 253 times
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This review is also available in French.

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