As much as I didn't want to return from an awesome vacation on the big island of Hawaii, United Airlines and their staff made the transition much easier. Bag check in was streamline, as our curbside check-in did require a little extra time to make sure all the details were attended to. Kona International Airport is a fairly small airport, so security took a reasonable amount of time. I fortunately, thanks to United, I ended up with a "TSA PRE" which eliminated the need for me to remove my shoes or extra clothing. My flight, UA1205 departed about 20 minutes late, yet arrived nearly 30 minutes early at LAX! The take off and landing was near perfect, so much thanks to the excellent pilots. It was a very smooth flight with next to no turbulence. The flight attendants were nice and frequently up and down the aisles offering beverages. But important to note, there is no included food or snacks. So either plan to bring your own, or purchase those items on board. This flight offered two free movies. My window seat had what was typical leg space for economy.
All in all, it was an excellent flight.
Are you a representative of United Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!