My goods got stolen with Easyjet Airlines

Review of POOR VICTIM about the flight Easyjet between Rome Fiumicino and Berlin Tegel on 05/07/2019 in Economy
POOR VICTIM U2 / EZY FCO / TXL

My group of 9 people flew from Rome to Berlin with Easyjet. When we arrived at Berlin one of my big suitcase was not found. I reported to the LOST AND FOUND and Easyjet online and tried to contact them via phone but they were hopeless and very frustrated is all I can say. 3 days later they found my suitcase in broken condition and most of the valuable stuff were stolen. They took no responsibility of my stolen goods. This made me sick when I think about this trip. Never put anything valuable in your suitcase when travel with Easyjet again.

General
Overall rating
1 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
3 / 5
Costumer service
3 / 5
Your opinion of security
3 / 5
Food
3 / 5
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By POOR VICTIM, about Easyjet,
Posted online by admin, 45 days ago, view original version
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