Easyjet

636 reviews - - Updated on 10 April 2020
U2 / EZY

My goods got stolen with Easyjet Airlines



My group of 9 people flew from Rome to Berlin with Easyjet. When we arrived at Berlin one of my big suitcase was not found. I reported to the LOST AND FOUND and Easyjet online and tried to contact them via phone but they were hopeless and very frustrated is all I can say. 3 days later they found my suitcase in broken condition and most of the valuable stuff were stolen. They took no responsibility of my stolen goods. This made me sick when I think about this trip. Never put anything valuable in your suitcase when travel with Easyjet again.

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Economy FCO - TXL 07/2019
POOR VICTIM

Problematic booking



The total price for one way from YVR to YYC suppose to be $195. At moment I was ready to proceed with payment confirmation the price on my screen changed to $228. I called customer service and listen litany about price increase and high demands on that date. They pretended to look at other dates but came with same inflated price. I new right away they lie and quickly hanged up. In minute I found ticket at Flight Hub for originally desired date for $169. The Easyjet uses crooked tactics. Be aware!

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Economy YVR - YYC 10/2019
Snowjoe

easyJet worst Customer service I have every experienced



My plane was diverted from Basel to Zurich. This was not the fault of easyJet. Nor would I give them a bad review for that kind of problem. It is...

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Economy PRG - MLH 07/2019 1 reactions
ASH66

Awful airline, horrible business



Had a family emergency where a family member was admitted to hospital and given only days to live. When I contacted EasyJet customer services and let them know the situation I just got a very matter of fact “it is not our company policy to refund flights in these circumstances” - no empathy and certainly not a company I would think many people would like to be associated with. I will never fly with this company again and would urge others not to spend money on a business with such a horrible way of dealing with its customers.

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Economy LGW - APF 06/2019
Andy1

Last minute cancelations, don't book with easyJet



We booked this flight well in advance. I have never flown with easyJet and it was my first time traveling to and within Europe. Our flight was...

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Economy NAP - VCE 03/2019
Dmishin

What an awful service



First time on an Easyjet Plane, and it will be the last time I accept an easyJet flight, even if it is the cheapest flight available. Why? Well not...

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Economy STN - IBZ 06/2018
The_One

no gate to board made us missed a fly and rip off us last minutes tickets



We could not find the gate to board after checked in, we called them they told 15 minutes they come. We lost 4 hours no one come. They kicked us out of the air port 10 minutes before the next fly to ask us to pay for the next 5 minutes fly. How come we get a new tickets and check in security and walk to the gate for 5 minutes? the new ticket is 10 times expensive than the one we paid! What the rip off??? Never want this easyjet exist any more! Never want to see or fly with easyjet again! Terrible air fly!

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Economy LTN - CDG More than 2 years
Man C.

My flight was cancelled.



I booked our holiday a few months ago and each of us was looking forward to this trip. When we arrived to the airport everything was fine.After some...

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Economy GLA - PMI More than 2 years 2 reactions
BEATA
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636 traveler reviews

Overall rating

3,16 / 5
3.16 stars over 5 - Based on 74 customers reviews
5 stars
20%
4
24%
3
27%
2
8%
1
20%

Ranking

25

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Ratings summary

Value (price + quality) 3,38 / 5
Comfort 3,1 / 5
Costumer service 3,14 / 5
Your opinion of security 3,72 / 5
Food 2,14 / 5
Management of luggage 3,38 / 5
Comfort 3,1 / 5
Detailed ratings »

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328 travelers pictures

Discover your next flight in pictures

  • Notre A320 âgé de seulement 10 mois !
  • Flight pictures #2
  • Bonne leg-room
  • l'avion à Barcelone
  • Coucher de soleil sans supplément (non réserva le en ligne)
  • Vue depuis le siège 22A
  • Flight pictures #7
  • Le siège 19F...
  • Flight pictures #9
  • la vue depuis le hublot
  • Siège et sol propre : point positif :)
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  • L'avion se vide enfin.
  • Vue de l'A380 de Air France garé pendant que nous allons vers la piste de décollage
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  • Débarquement
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  • A 319 easy jet direction Venise a l’aéroport saint Saint-Exupéry de Lyon-France
  • Flight pictures #22
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  • approche sur BCN
  • Flight pictures #31
  • Flight pictures #32
  • Amérissage à Toulouse
  • Survol des Alpes
  • Flight pictures #35
  • Ya du monde avant nous
  • Notre avion avant l'embarquement
  • La cabine
  • miam
  • Flight pictures #40
  • Notre avion un A319
  • Flight pictures #42
  • Orientation parfaite pour ce lever de soleil !
  • Flight pictures #44
  • Un peu serré...
  • Embarquement
  • nos bagages bien en vue du terminal CDG 2
  • coucher du soleil
  • Propre, et espace suffisant
  • Flight pictures #50
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2 contacts

Find the best way to contact your airline.

Sales  United Kingdom



Phone: 0905 821 0905 (£0.65/min)
Email: Accessible only to connected users. Create my account

Is it working? 2 positiv votes 2 negativ votes
Updated on 2 November 2015 | Report a problem

Sales  France

Phone: 0820 420 315 (0.12€ par minute)
Email: Accessible only to connected users. Create my account

Is it working? 1 positiv votes 6 negativ votes
Updated on 25 January 2015 | Report a problem