609 reviews - - Updated 7 hours ago
U2 / EZY

What an awful service

First time on an Easyjet Plane, and it will be the last time I accept an easyJet flight, even if it is the cheapest flight available. Why? Well not...

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Economy STN - IBZ 06/2018

no gate to board made us missed a fly and rip off us last minutes tickets

We could not find the gate to board after checked in, we called them they told 15 minutes they come. We lost 4 hours no one come. They kicked us out of the air port 10 minutes before the next fly to ask us to pay for the next 5 minutes fly. How come we get a new tickets and check in security and walk to the gate for 5 minutes? the new ticket is 10 times expensive than the one we paid! What the rip off??? Never want this easyjet exist any more! Never want to see or fly with easyjet again! Terrible air fly!

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Economy LTN - CDG 03/2018
Man C.

My flight was cancelled.

I booked our holiday a few months ago and each of us was looking forward to this trip. When we arrived to the airport everything was fine.After some...

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Economy GLA - PMI 10/2017 2 reactions

Very bad experience, every flight, consistently, very bad (unless you like to be treated like cattle)

My company started to book me on easyJet (Flexi fare). What a nightmare ! I've waited 10 flights to see if things would improve... they didn't :-(...

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Economy plus LGW - CDG 10/2017


Worst airline i ever travell. Worst costumer service. They play around with you and lie you all the time. i have a flight from Paris to Nice on the 17 of July 2017. They cancelled our flight. after doing 3 hours line in customer service, Employs very rude with attitude told us they cant do nothing only next day at night the can send us in another flight. We have to buy a ticket in another airline( we need to be in Nice that day). i may the claim on line they said i will have my money back in 14 days. its been more than 2 months. i haven't receive my money yet. Call every day, no answer, send more than 30 e mail no answer. completely scams. DO NOT TRAVEL IN THIS AIRLINE. WORST EXPERIENCE I EVER HAD IN MY LIFE

Economy ORY - NCE 07/2017
carlos salazar

I will never ever fly again if it's easy jet

Flight information, changed . Their up date was late . I wanted to carry my hand luggage on the plane but they made a big thing out of putting it in the holder . I don't feel that I have to pay my money and don't get the service that I paid for but I blame myself, if I had used BA like I normally do the then I would have got wot you pay for. And not made to feel like they are doing me a favour and black mailling me by telling me that I can't get on the flight because I have told them how I feel.

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Economy STN - AMS 08/2017

Do not travel with this airline !

Do not travel with this airline !

I had a motorbike accident 2 days ago and, even sending Easyjet all the reports (ambulance & hospital) with the information that says that I will have to be in the hospital for the whole week, they have not refunded my money, nor exchanged it for a voucher.

I was a regular client of this company but, after treating me like this, not anymore.

Do not give money to a company that treats its clients this shameful way.


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Economy MAD - CDG More than 2 years
David R.

Avoid at all costs

I had a flight booked in May from Newcastle to Belfast to attend a wedding the following day. You On the morning of our flight we got a text...

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Economy NCL - BFS More than 2 years
Abigail Clarke
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609 traveler reviews

Overall rating

3,18 / 5
3.18 stars over 5 - Based on 105 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,32 / 5
Comfort 3,18 / 5
Costumer service 3,23 / 5
Your opinion of security 3,86 / 5
Food 2,2 / 5
Management of luggage 3,29 / 5
Comfort 3,18 / 5
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328 travelers pictures

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  • Flight pictures #1
  • Flight pictures #2
  • Embarquement 2 portes
  • Germanwings à Rome Fiumicino
  • Arrivederci l'Italie!
  • Flight pictures #6
  • Flight pictures #7
  • muffin au chocolat payant à bord
  • Flight pictures #9
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  • Flight pictures #11
  • Flight pictures #12
  • Flight pictures #13
  • Notre avion
  • Flight pictures #15
  • Ya du monde avant nous
  • Flight pictures #17
  • Coucher de soleil sans supplément (non réserva le en ligne)
  • Arrivée à Blagnac
  • Avions à Toulouse
  • Flight pictures #21
  • Siège tout a fait normal rien a dire
  • appareil en bon état
  • Milan Bordeaux en 1h15? C'est ça la génération easyjet
  • Flight pictures #25
  • L'avion se vide enfin.
  • Vue sur Paris
  • Flight pictures #28
  • Flight pictures #29
  • Tablette arrivant sur l'accoudoir
  • Motif emblématique de la compagnie
  • Le capot central du réacteur à du être changé! Le J est en double!
  • Cockpit flou... Retenterai la prochaine fois!
  • Flight pictures #34
  • Flight pictures #35
  • Safety Card
  • Siège vieillissant ..
  • Espace pour les jambes
  • Flight pictures #39
  • Flight pictures #40
  • Safety
  • Flight pictures #42
  • Flight pictures #43
  • Flight pictures #44
  • L'avion au départ de bordeaux
  • Vu de mon siège
  • menu2 pour moi
  • Flight pictures #48
  • La cabine
  • Flight pictures #50
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Sales  France

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Updated on 25 January 2015 | Report a problem