Easyjet

618 reviews - - Updated 54 minutes ago
U2 / EZY

Awful airline, horrible business



Had a family emergency where a family member was admitted to hospital and given only days to live. When I contacted EasyJet customer services and let them know the situation I just got a very matter of fact “it is not our company policy to refund flights in these circumstances” - no empathy and certainly not a company I would think many people would like to be associated with. I will never fly with this company again and would urge others not to spend money on a business with such a horrible way of dealing with its customers.

Read more about « Awful airline, horrible... »
Economy LGW - APF New
Andy1

Last minute cancelations, don't book with easyJet



We booked this flight well in advance. I have never flown with easyJet and it was my first time traveling to and within Europe. Our flight was...

Read more about « Last minute cancelations... »
Economy NAP - VCE 03/2019
Dmishin

What an awful service



First time on an Easyjet Plane, and it will be the last time I accept an easyJet flight, even if it is the cheapest flight available. Why? Well not...

Read more about « What an awful service »
Economy STN - IBZ 06/2018
The_One

no gate to board made us missed a fly and rip off us last minutes tickets



We could not find the gate to board after checked in, we called them they told 15 minutes they come. We lost 4 hours no one come. They kicked us out of the air port 10 minutes before the next fly to ask us to pay for the next 5 minutes fly. How come we get a new tickets and check in security and walk to the gate for 5 minutes? the new ticket is 10 times expensive than the one we paid! What the rip off??? Never want this easyjet exist any more! Never want to see or fly with easyjet again! Terrible air fly!

Read more about « no gate to board made us... »
Economy LTN - CDG 03/2018
Man C.

My flight was cancelled.



I booked our holiday a few months ago and each of us was looking forward to this trip. When we arrived to the airport everything was fine.After some...

Read more about « My flight was cancelled. »
Economy GLA - PMI 10/2017 2 reactions
BEATA

Very bad experience, every flight, consistently, very bad (unless you like to be treated like cattle)



My company started to book me on easyJet (Flexi fare). What a nightmare ! I've waited 10 flights to see if things would improve... they didn't :-(...

Read more about « Very bad experience, every... »
Economy plus LGW - CDG 10/2017
DisappointedNH10

DO NOT FLIGHT IN THIS AIRLINE



Worst airline i ever travell. Worst costumer service. They play around with you and lie you all the time. i have a flight from Paris to Nice on the 17 of July 2017. They cancelled our flight. after doing 3 hours line in customer service, Employs very rude with attitude told us they cant do nothing only next day at night the can send us in another flight. We have to buy a ticket in another airline( we need to be in Nice that day). i may the claim on line they said i will have my money back in 14 days. its been more than 2 months. i haven't receive my money yet. Call every day, no answer, send more than 30 e mail no answer. completely scams. DO NOT TRAVEL IN THIS AIRLINE. WORST EXPERIENCE I EVER HAD IN MY LIFE

Read more about « DO NOT FLIGHT IN THIS AIRLINE »
Economy ORY - NCE 07/2017
carlos salazar

I will never ever fly again if it's easy jet



Flight information, changed . Their up date was late . I wanted to carry my hand luggage on the plane but they made a big thing out of putting it in the holder . I don't feel that I have to pay my money and don't get the service that I paid for but I blame myself, if I had used BA like I normally do the then I would have got wot you pay for. And not made to feel like they are doing me a favour and black mailling me by telling me that I can't get on the flight because I have told them how I feel.

Read more about « I will never ever fly again... »
Economy STN - AMS 08/2017
Ladydi

Very poor standard Cabin Crew



Very poor standard of cabin crew name Elena On a recent Easyjet flight from Marco Polo to Gatwick we went to put our bags into the overhead locker...

Read more about « Very poor standard Cabin Crew »
Economy VCE - LGW More than 2 years 4 reactions
scott
Write your review

618 traveler reviews

Overall rating

3,3 / 5
3.3 stars over 5 - Based on 87 customers reviews
5 stars
30%
4
20%
3
22%
2
8%
1
21%

Ranking

22

Compare

Ratings summary

Value (price + quality) 3,51 / 5
Comfort 3,18 / 5
Costumer service 3,27 / 5
Your opinion of security 3,86 / 5
Food 2,23 / 5
Management of luggage 3,59 / 5
Comfort 3,18 / 5
Detailed ratings »

order by Date  - Rate  - Interest

filter by 

328 travelers pictures

Discover your next flight in pictures

  • Safety Card (2)
  • Vue de l'A380 de Air France garé pendant que nous allons vers la piste de décollage
  • Quand on mesure 1m80
  • Pn en action !
  • L'aile
  • Flight pictures #6
  • Embarquement
  • Flight pictures #8
  • En vol
  • Rencontre en pleins ciel
  • Tablette arrivant sur l'accoudoir
  • approche sur BCN
  • Leg-room
  • En approche
  • Nice, lors de la montée
  • Flight pictures #16
  • Flight pictures #17
  • Les Pyrénées depuis le demi hublot partagé
  • Les sièges... neufs?
  • Flight pictures #20
  • Toulouse de nuit vu de l'avion
  • Flight pictures #22
  • Flight pictures #23
  • Flight pictures #24
  • 787
  • Flight pictures #26
  • Flight pictures #27
  • Embarquement
  • Approche avec vue sur Monaco
  • 787 Thomson Airways
  • Lumières réduites pendant le vol
  • Flight pictures #32
  • Flight pictures #33
  • Flight pictures #34
  • La cabine
  • Flight pictures #36
  • Amérissage à Toulouse
  • Flight pictures #38
  • Désolé pour le bout de jambe ...
  • Flight pictures #40
  • Flight pictures #41
  • Flight pictures #42
  • Siège tout a fait normal rien a dire
  • Attente du décollage dans un avion surchauffé
  • Ya du monde avant nous
  • Flight pictures #46
  • Safety Card
  • Flight pictures #48
  • muffin au chocolat payant à bord
More »

2 contacts

Find the best way to contact your airline.

Sales  United Kingdom



Phone: 0905 821 0905 (£0.65/min)
Email: Accessible only to connected users. Create my account

Is it working? 2 positiv votes 2 negativ votes
Updated on 2 November 2015 | Report a problem

Sales  France

Phone: 0820 420 315 (0.12€ par minute)
Email: Accessible only to connected users. Create my account

Is it working? 1 positiv votes 6 negativ votes
Updated on 25 January 2015 | Report a problem