Easyjet

626 reviews - - Updated 9 hours ago
U2 / EZY

Problematic booking



The total price for one way from YVR to YYC suppose to be $195. At moment I was ready to proceed with payment confirmation the price on my screen changed to $228. I called customer service and listen litany about price increase and high demands on that date. They pretended to look at other dates but came with same inflated price. I new right away they lie and quickly hanged up. In minute I found ticket at Flight Hub for originally desired date for $169. The Easyjet uses crooked tactics. Be aware!

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Economy YVR - YYC 10/2019
Snowjoe

easyJet worst Customer service I have every experienced



My plane was diverted from Basel to Zurich. This was not the fault of easyJet. Nor would I give them a bad review for that kind of problem. It is...

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Economy PRG - MLH 07/2019 1 reactions
ASH66

Awful airline, horrible business



Had a family emergency where a family member was admitted to hospital and given only days to live. When I contacted EasyJet customer services and let them know the situation I just got a very matter of fact “it is not our company policy to refund flights in these circumstances” - no empathy and certainly not a company I would think many people would like to be associated with. I will never fly with this company again and would urge others not to spend money on a business with such a horrible way of dealing with its customers.

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Economy LGW - APF 06/2019
Andy1

Last minute cancelations, don't book with easyJet



We booked this flight well in advance. I have never flown with easyJet and it was my first time traveling to and within Europe. Our flight was...

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Economy NAP - VCE 03/2019
Dmishin

What an awful service



First time on an Easyjet Plane, and it will be the last time I accept an easyJet flight, even if it is the cheapest flight available. Why? Well not...

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Economy STN - IBZ 06/2018
The_One

no gate to board made us missed a fly and rip off us last minutes tickets



We could not find the gate to board after checked in, we called them they told 15 minutes they come. We lost 4 hours no one come. They kicked us out of the air port 10 minutes before the next fly to ask us to pay for the next 5 minutes fly. How come we get a new tickets and check in security and walk to the gate for 5 minutes? the new ticket is 10 times expensive than the one we paid! What the rip off??? Never want this easyjet exist any more! Never want to see or fly with easyjet again! Terrible air fly!

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Economy LTN - CDG 03/2018
Man C.

My flight was cancelled.



I booked our holiday a few months ago and each of us was looking forward to this trip. When we arrived to the airport everything was fine.After some...

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Economy GLA - PMI More than 2 years 2 reactions
BEATA

Very bad experience, every flight, consistently, very bad (unless you like to be treated like cattle)



My company started to book me on easyJet (Flexi fare). What a nightmare ! I've waited 10 flights to see if things would improve... they didn't :-(...

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Economy plus LGW - CDG More than 2 years 1 reactions
DisappointedNH10

DO NOT FLIGHT IN THIS AIRLINE



Worst airline i ever travell. Worst costumer service. They play around with you and lie you all the time. i have a flight from Paris to Nice on the 17 of July 2017. They cancelled our flight. after doing 3 hours line in customer service, Employs very rude with attitude told us they cant do nothing only next day at night the can send us in another flight. We have to buy a ticket in another airline( we need to be in Nice that day). i may the claim on line they said i will have my money back in 14 days. its been more than 2 months. i haven't receive my money yet. Call every day, no answer, send more than 30 e mail no answer. completely scams. DO NOT TRAVEL IN THIS AIRLINE. WORST EXPERIENCE I EVER HAD IN MY LIFE

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Economy ORY - NCE More than 2 years
carlos salazar
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626 traveler reviews

Overall rating

3,22 / 5
3.22 stars over 5 - Based on 81 customers reviews
5 stars
25%
4
22%
3
25%
2
7%
1
21%

Ranking

25

Compare

Ratings summary

Value (price + quality) 3,42 / 5
Comfort 3,18 / 5
Costumer service 3,23 / 5
Your opinion of security 3,78 / 5
Food 2,24 / 5
Management of luggage 3,55 / 5
Comfort 3,18 / 5
Detailed ratings »

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328 travelers pictures

compagnies-aeriennes/classement-des-m

  • Attente du décollage dans un avion surchauffé
  • à l'aéroport de Luxembourg
  • Milan Bordeaux en 1h15? C'est ça la génération easyjet
  • Flight pictures #4
  • Flight pictures #5
  • Flight pictures #6
  • Flight pictures #7
  • La cabine passager
  • Notre piste
  • Flight pictures #10
  • Flight pictures #11
  • Flight pictures #12
  • l'avion à Barcelone
  • La cabine de l'A319
  • Beau fixe sur CDG
  • Attente du feu vert de l'équipage pour l'embarquement
  • Embarquement 2 portes
  • La cabine
  • Flight pictures #19
  • Flight pictures #20
  • la carte de sécurité assez moderne
  • Flight pictures #22
  • Flight pictures #23
  • Flight pictures #24
  • Safety Card
  • Flight pictures #26
  • Rampe d'accès vers l'appareil
  • photo du mont blanc
  • Flight pictures #29
  • Flight pictures #30
  • Prestation payante, mais de bonne qualité
  • Nouvelle cabine
  • Safety
  • Flight pictures #34
  • De moins en moins de place pour les pieds, étant donner que l'on met carrément les valises a cette...
  • la cabine: commune aux 196 autres avions d'EasyJet
  • Flight pictures #37
  • Flight pictures #38
  • Débarquement
  • Flight pictures #40
  • Flight pictures #41
  • Flight pictures #42
  • Siège vieillissant ..
  • Espace pour les jambes
  • 747 Virgin Atlantic il me semble qu'il partais pour Orlando
  • Embarquement rock&roll
  • Flight pictures #47
  • Flight pictures #48
  • l'avion à Berlin SXF l'escalier arrière n'a pas été rattaché à l'avion lors de l'attérissage
  • A l'arrivée...
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2 contacts

Find the best way to contact your airline.

Sales  United Kingdom



Phone: 0905 821 0905 (£0.65/min)
Email: Accessible only to connected users. Create my account

Is it working? 2 positiv votes 2 negativ votes
Updated on 2 November 2015 | Report a problem

Sales  France

Phone: 0820 420 315 (0.12€ par minute)
Email: Accessible only to connected users. Create my account

Is it working? 1 positiv votes 6 negativ votes
Updated on 25 January 2015 | Report a problem