570 reviews - - Updated 5 hours ago
U2 / EZY


Worst airline i ever travell. Worst costumer service. They play around with you and lie you all the time. i have a flight from Paris to Nice on the 17 of July 2017. They cancelled our flight. after doing 3 hours line in customer service, Employs very rude with attitude told us they cant do nothing only next day at night the can send us in another flight. We have to buy a ticket in another airline( we need to be in Nice that day). i may the claim on line they said i will have my money back in 14 days. its been more than 2 months. i haven't receive my money yet. Call every day, no answer, send more than 30 e mail no answer. completely scams. DO NOT TRAVEL IN THIS AIRLINE. WORST EXPERIENCE I EVER HAD IN MY LIFE

Economy ORY - NCE 07/2017
carlos salazar

I will never ever fly again if it's easy jet

Flight information, changed . Their up date was late . I wanted to carry my hand luggage on the plane but they made a big thing out of putting it in the holder . I don't feel that I have to pay my money and don't get the service that I paid for but I blame myself, if I had used BA like I normally do the then I would have got wot you pay for. And not made to feel like they are doing me a favour and black mailling me by telling me that I can't get on the flight because I have told them how I feel.

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Economy STN - AMS 08/2017

Do not travel with this airline !

Do not travel with this airline !

I had a motorbike accident 2 days ago and, even sending Easyjet all the reports (ambulance & hospital) with the information that says that I will have to be in the hospital for the whole week, they have not refunded my money, nor exchanged it for a voucher.

I was a regular client of this company but, after treating me like this, not anymore.

Do not give money to a company that treats its clients this shameful way.


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Economy MAD - CDG 10/2016
David R.

Avoid at all costs

I had a flight booked in May from Newcastle to Belfast to attend a wedding the following day. You On the morning of our flight we got a text...

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Economy NCL - BFS 05/2016
Abigail Clarke

Perfect flight but quite bumpy!

The flight was perfect. No wait time at the security and we were on time! The fligh was really agitated with a strong wind in London but the pilot was very good !

We arrived on time. Only problem again is the limit of 1 bag.

Even Ryanair changed their policy.

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Economy NTE - LGW 12/2015

Good Flight

Sièges : standards, non inclinables Distractions : magazines Repas : en plus mais aucun achat effectué Température : correcte Informations en vol ...

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Economy ORY - TLS 12/2015 1 views

Perfect flight !

A short flight between London and Lyon!

A bit early from LTN but can't complain.

Even if the airport is in refurbishing, everything is clear and easy.

They installed new gates to scan your boarding pass.

Then the security check is much better than previously.

I didn't really see the flight, because I slept all time :) but the staff was more than friendly.

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Economy LTN - LYS 12/2015

Bon vol

L'embarquement s'est fait au terminal billi dans les nouvelles parties récemment construites. Manque toujours des sièges pour patienter avant...

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Economy BOD - GVA More than 2 years 1 views

Smooth and comfortable flight

I had a standard middle row seat. The leg room was adequate even though EasyJet staff insisted we keep bags their because "they didn't have enough space in the hold"...

The Usual publicity and promotions from the partners were present everywhere. The snacks were available even though overpriced some menues were worth it. The Captain and Staff spoke in their awful english accents but were understandable.

At arrival at Gatwick I discovered my luggage had been vandalised, but that's nothing to do with easyJet's service.

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Economy TLS - LGW 09/2015
Jacques B.
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570 traveler reviews

Overall rating

3,51 / 5
3.51 stars over 5 - Based on 154 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,76 / 5
Comfort 3,21 / 5
Costumer service 3,47 / 5
Your opinion of security 4,09 / 5
Food 2,51 / 5
Management of luggage 3,49 / 5
Comfort 3,21 / 5
Detailed ratings »

Opinions about Easyjet

Author Title Rating
scott Very poor standard Cabin Crew 1/5
carlos salazar DO NOT FLIGHT IN THIS AIRLINE 1/5
Ladydi I will never ever fly again if it's easy jet 1/5
Opinions about Easyjet

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328 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Suivez bien les flèches!
  • Désolé pour le bout de jambe ...
  • Le capot central du réacteur à du être changé! Le J est en double!
  • Embarquement a pied pas plus de 100m a marcher :)
  • Rencontre en pleins ciel
  • Décollage de Ténerife avec survol du volcan Teide
  • Espace pour les jambes
  • G-EZDY.
  • Flight pictures #10
  • Flight pictures #11
  • Arrivederci l'Italie!
  • Orientation parfaite pour ce lever de soleil !
  • Débarquement
  • Flight pictures #15
  • Flight pictures #16
  • Flight pictures #17
  • Flight pictures #18
  • Flight pictures #19
  • Flight pictures #20
  • Notre A320 âgé de seulement 10 mois !
  • coucher du soleil
  • EasyJet land
  • miam
  • le muffin à la myrtille! excellent!
  • l'avion à Barcelone
  • Flight pictures #27
  • Safety
  • Flight pictures #29
  • Repas (45 minutes après la première photo
  • Flight pictures #31
  • l'avion: le G-EZAX
  • Délicieux muffin, accompagné de jus de pomme bio.
  • Flight pictures #34
  • Thomson au ancienne couleur
  • Flight pictures #36
  • Naples
  • Embarquement
  • Flight pictures #39
  • Flight pictures #40
  • Flight pictures #41
  • Flight pictures #42
  • approche sur BCN
  • Vue de l'A380 de Air France garé pendant que nous allons vers la piste de décollage
  • Flight pictures #45
  • Flight pictures #46
  • Embarquement
  • L'avion au départ de bordeaux
  • la cabine: commune aux 196 autres avions d'EasyJet
  • Flight pictures #50
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Sales  United Kingdom

Phone: 0905 821 0905 (£0.65/min)
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Is it working? 2 positiv votes 2 negativ votes
Updated on 2 November 2015 | Report a problem

Sales  France

Phone: 0820 420 315 (0.12€ par minute)
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Is it working? 1 positiv votes 6 negativ votes
Updated on 25 January 2015 | Report a problem