Air Caraibes

152 reviews - - Updated 18 hours ago
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152 traveler reviews

Overall rating

3,08 / 5
3.08 stars over 5 - Based on 39 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,05 / 5
Comfort 2,63 / 5
Costumer service 3,24 / 5
Your opinion of security 3,65 / 5
Food 3,38 / 5
Management of luggage 2,97 / 5
Comfort 2,63 / 5
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This flight had impeccable service and a top-quality flight crew. The meals were very good, with real place settings (the opposite of what you might...

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Economy ORY - FDF More than 3 years 5 reactions 131 views

An excellent trip

Our seat was next to the emergency exit ("ideal for legroom") and the trip was pleasant. The problem with flying on Air Caraïbes is that the seats...

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Economy plus ORY - FDF More than 3 years 2 reactions 169 views

Basic flight

As on a lot of airline flights, there wasn't a lot of legroom. The onboard service was comfortable and pleasant overall. For entertainment, it was...

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Economy ORY - FDF More than 3 years 3 reactions 56 views


When I arrived at the airport and saw a line that stretched all the way to the exit, I decided to upgrade in order to get to another counter more...

Read more about « Good »
Economy plus ORY - CAY More than 3 years 6 reactions 153 views

A long flight

Air Caraïbes, an airline company serving the Antilles has a competent, cheerful, friendly and pleasant staff.

The meals were good. They were often local meals, which the passengers visibly appreciated.

The legroom was too small, just like the size of the seats; the same problem as on Air-France. A makeover of the economy cabins would go a long way.

As for the schedule, I hate having to wait for passengers who don't make the effort to be on time. If they haven't boarded after that many announcements, I don't see why all of the other passengers who have already boarded have to wait. If these people were taking the train, I doubt think that the railway company would bother to wait for them.

Recovering out luggage also took a long time, a very long time at Pointe-à-Pitre. Some efforts at improvement could be made there as well.

Read more about « A long flight »
Economy ORY - PTP More than 3 years 6 reactions 62 views

A good quality/price ratio

A very pleasant flight to Martinique. Air Caraïbes offers an appealing quality/price ratio and service that matches that of Air France.
There was enough legroom in economy class, the movies available were recent, and the meal was good.
Takeoff and landing were on time.

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Economy CDG - FDF More than 3 years 5 reactions 67 views

Tightly-packed seats

The seats in economy class were very close to the seats in front of them. It was impossible for a tall person to sit with their knees straight in front of them. The plane wasn't very recent.

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Economy ORY - FDF More than 3 years 8 reactions 135 views

A great airline

Despite the layout of the A330, which doesn't have a lot of legroom, the services that Air Caraïbes provides make up for this inconvenience. The...

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Economy FDF - ORY More than 3 years 2 reactions 259 views


Arrivee a l'aeroport 3h avant le vol comme demande, vol retarde de 1h30 a cause d'une fausse alerte a la bombe..
Embarquement dans un avion dans un etat lamentable: siege qui ne s'incline plus, tissu decousu a certains endroits, tv centrale.
Apres 3h de vol, distribution d'un plateau repas ne correspondant pas du tout au menu distribue : bouffe de cantine.
Les sieges tellement uses que j'ai du mettre mon oreiller sous mes fesses pour pouvoir avoir moins mal.
TV: pas de choix de film.
Personnel a bord pas tres sympathique.

Read more about « Inadmissible »
Economy SXM - ORY 05/2017

57 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Excellente entrée
  • Embarquement par le tarmac
  • Flight pictures #4
  • Flight pictures #5
  • Souper du soir
  • Flight pictures #7
  • Flight pictures #8
  • Flight pictures #9
  • Et pour Madame, souris d'agneau
  • Fauteuil creux/profond et très dur (ils ont été bien utilisé) : Pas confortable du tout. Au bout...
  • Flight pictures #12
  • Flight pictures #13
  • Petit déjeuner
  • Siège
  • Flight pictures #16
  • Arrivée sur FDF
  • Flight pictures #18
  • Presse (sur tablette)
  • Cabine (madras)
  • Chewing Gum ou autre crasse collé sous la tablette et etalé... pas très hygiènique tout ça...
  • Trousse (posée sur le haut du siège avant)
  • Entrée plat (service rapide demandé)
  • Flight pictures #24
  • Flight pictures #25
  • Boissons à discrétion, blanc, rouge, champagne,..etc...y compris les digestifs, pour moi c'était...
  • Plateau repas
  • Flight pictures #28
  • Apéritif et menu
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Avion
  • Déjeuner du petit matin
  • Trajet de vol
  • Fromage salade dessert (service rapide demandé)
  • Tablette sur les genoux... pour manger, pas top ! Autant ne pas mettre de tablette dutout.
  • Flight pictures #38
  • Flight pictures #39
  • Flight pictures #40
  • Arrivée à Orly
  • Flight pictures #42
  • Air caraïbes TX514
  • Bouteilles à eau
  • Position sommeil
  • Flight pictures #46
  • Etat des compartiment à tablette dans un état d'hygiène et de déterioration avancé (bienvenue les...
  • Arrivée à St-Domingue
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4 contacts

Find the best way to contact your airline.


Centrale de réservation Métropole (07h-22h)
Phone: 0820 835 835 (0.12€ / min)
Fax: +33 (0)1 47 83 47 55

Is it working? 2 positiv votes 14 negativ votes
Updated 23 days ago | Report a problem


Centrale de réservations Antilles et Guyane (07h-19h)
Phone: 0820 835 835 (0.12€ / min)

Is it working? 6 positiv votes 11 negativ votes
Updated 28 hours ago | Report a problem

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