Air Caraibes

159 reviews - - Updated 14 hours ago
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159 traveler reviews

Overall rating

3,12 / 5
3.12 stars over 5 - Based on 34 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,03 / 5
Comfort 2,78 / 5
Costumer service 3,22 / 5
Your opinion of security 3,75 / 5
Food 3,6 / 5
Management of luggage 3,32 / 5
Comfort 2,78 / 5
Detailed ratings »

Opinions about Air Caraibes

Author Title Rating
mcgreave They replaced our flight with one two days later then would not allow us to cancel and refund 1/5
Opinions about Air Caraibes

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Return from Guadeloupe

Return flight of a round trip, with Air Caraïbes again. Departure was at the scheduled time, the flight lasted the expected time. The meals were good and the staff was friendly.

In terms of movies available, there was a good selection of recent films. The baggage claim after we arrived was still really long, but that's not the airline company's fault, just a usual problem with the ground crew.

A pleasant trip overall.

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Business ORY - PTP More than 3 years 1 reactions 74 views


This flight had impeccable service and a top-quality flight crew. The meals were very good, with real place settings (the opposite of what you might...

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Economy ORY - FDF More than 3 years 5 reactions 131 views

An excellent trip

Our seat was next to the emergency exit ("ideal for legroom") and the trip was pleasant. The problem with flying on Air Caraïbes is that the seats...

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Economy plus ORY - FDF More than 3 years 2 reactions 169 views

Basic flight

As on a lot of airline flights, there wasn't a lot of legroom. The onboard service was comfortable and pleasant overall. For entertainment, it was...

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Economy ORY - FDF More than 3 years 3 reactions 56 views


When I arrived at the airport and saw a line that stretched all the way to the exit, I decided to upgrade in order to get to another counter more...

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Economy plus ORY - CAY More than 3 years 6 reactions 153 views

A long flight

Air Caraïbes, an airline company serving the Antilles has a competent, cheerful, friendly and pleasant staff.

The meals were good. They were often local meals, which the passengers visibly appreciated.

The legroom was too small, just like the size of the seats; the same problem as on Air-France. A makeover of the economy cabins would go a long way.

As for the schedule, I hate having to wait for passengers who don't make the effort to be on time. If they haven't boarded after that many announcements, I don't see why all of the other passengers who have already boarded have to wait. If these people were taking the train, I doubt think that the railway company would bother to wait for them.

Recovering out luggage also took a long time, a very long time at Pointe-à-Pitre. Some efforts at improvement could be made there as well.

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Economy ORY - PTP More than 3 years 6 reactions 62 views

A good quality/price ratio

A very pleasant flight to Martinique. Air Caraïbes offers an appealing quality/price ratio and service that matches that of Air France.
There was enough legroom in economy class, the movies available were recent, and the meal was good.
Takeoff and landing were on time.

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Economy CDG - FDF More than 3 years 5 reactions 67 views

Tightly-packed seats

The seats in economy class were very close to the seats in front of them. It was impossible for a tall person to sit with their knees straight in front of them. The plane wasn't very recent.

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Economy ORY - FDF More than 3 years 8 reactions 135 views

A great airline

Despite the layout of the A330, which doesn't have a lot of legroom, the services that Air Caraïbes provides make up for this inconvenience. The...

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Economy FDF - ORY More than 3 years 2 reactions 259 views

Toujours aussi bien

Des hôtes et des hôtesses agréables et toujours à disposition en cas de besoins, de demandes ou de questions. De plus, en cas de nécessités médicales, ils sont là avec des premiers soins se trouvant à l'arrière de l'avion. Pour le moment, je n'ai pas été déçu par Air Caraïbes.

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Economy HAV - ORY 07/2018

57 travelers pictures

Discover your next flight in pictures

  • Apéritif et menu
  • Flight pictures #2
  • Excellente entrée
  • Arrivée à St-Domingue
  • Flight pictures #5
  • Flight pictures #6
  • Flight pictures #7
  • Trousse (posée sur le haut du siège avant)
  • Noix de St Jacques et gambas (déjà bien entamé)
  • Cabine (madras)
  • Plateau repas
  • Flight pictures #12
  • Chewing Gum ou autre crasse collé sous la tablette et etalé... pas très hygiènique tout ça...
  • Flight pictures #14
  • Presse (sur tablette)
  • Boissons à discrétion, blanc, rouge, champagne,..etc...y compris les digestifs, pour moi c'était...
  • Flight pictures #17
  • Flight pictures #18
  • Flight pictures #19
  • Flight pictures #20
  • Arrivée à Orly
  • Flight pictures #22
  • Etat des compartiment à tablette dans un état d'hygiène et de déterioration avancé (bienvenue les...
  • Flight pictures #24
  • Boisson d'accueil (champagne)
  • Avion
  • Déjeuner du petit matin
  • Flight pictures #28
  • Embarquement par le tarmac
  • Arrivée sur FDF
  • Entrée plat (service rapide demandé)
  • Trajet de vol
  • Flight pictures #33
  • Souper du soir
  • Flight pictures #35
  • Position sommeil
  • Petit déjeuner
  • Tablette sur les genoux... pour manger, pas top ! Autant ne pas mettre de tablette dutout.
  • Flight pictures #39
  • Flight pictures #40
  • Siège
  • Ecran IFE
  • Flight pictures #43
  • Fauteuil creux/profond et très dur (ils ont été bien utilisé) : Pas confortable du tout. Au bout...
  • Flight pictures #45
  • Et pour Madame, souris d'agneau
  • Flight pictures #47
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4 contacts

Find the best way to contact your airline.


Centrale de réservation Métropole (07h-22h)
Phone: 0820 835 835 (0.12€ / min)
Fax: +33 (0)1 47 83 47 55

Is it working? 2 positiv votes 14 negativ votes
Updated on 26 October 2017 | Report a problem


Centrale de réservations Antilles et Guyane (07h-19h)
Phone: 0820 835 835 (0.12€ / min)

Is it working? 8 positiv votes 11 negativ votes
Updated 18 days ago | Report a problem

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