145 reviews - - Updated 18 hours ago

Worst company ever

Tunisair is the worst company I've ever seen in my life. On a flight of 1 hour and 30 minutes (Barcelona - Tunisia), they accumulated 3 hours of delay, and all for no apparent reason. The way these people work is being always late and flying when they please or can. It is not a serious company in any sense, and I absolutely do not recommend anyone to use it. In case it is essential to fly with them, I recommend a lot of patience and to keep all the tickets and documents that prove the delays or cancellations (that you will surely suffer), to be able to submit a claim.

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Economy BCN - TUN 04/2019

Delays, delays, delays

In one trip I had to fly Tunis Air 4 times. Only one of them was not delayed. The first one, from Amsterdam to Tunis was delayed for 6 hours. The return flight was delayed for 3 hours.
Positive: the crew was nice.
The planes are old. The toilets don't function well so even if you feel adventurous enough to fly Tunisair, don't accept a seat close to the toilets. The smell is unbearable.
The temperature was way too hot. Passengers had to ask for A/C and still it was way too hot.
The quantity of the food is average, however the quality is really bad.

The service of the flight attendants in the plane was good, however ground staff in Tunesia Airports was rude.

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Economy AMS - TUN 05/2018 1 reactions

Horrible Airline

WORST AIRLINE I'VE EVER EXPERIENCED. First, a couple good things. 1) cabin crew was nice. 2) one flight attendant offered us their salad because we...

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Economy CAI - TUN 08/2017

One of the best!

One of the best Airlines out there!
Boarding was easy.

The seats are comfortable, had ample leg room on a normal seat.

Drinks and snacks were very tasty.

Love TunisAir

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Economy ORY - TUN More than 2 years 1 reactions

A Marseilles-Tunis Flight Without Problems, and Early.

The TU929 flight was the last of the day (Tunisair carries out 3 Marseilles-Tunis rotations a day) and we were afraid of a considerable cumulative delay.

In reality, we left exactly at the scheduled time and arrived in Tunis 10 minutes early. The plane was a Boeing 737-600 that was a little old (put into service in 2001) but seemed in good shape.

The impression of security was total. Luggage check, attitude of the crew, organization of the boarding (first rows 10 to 22 then the others), disembarkation by bus, baggage handling.

Everything was perfect. We got a snack (a little bland) and beverages as well as tax-free articles, which is great for a 1h15min flight.

In short, Tunisair has made progress in the last several months and that's a great thing.

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Economy MRS - TUN More than 3 years

Tunis-Nantes on the Best.

Check in and boarding had no problems, the flight was scheduled for 8 am. We boarded at 7:40 am by bus. The plane was old (a B737-600 put into...

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Economy TUN - NTE More than 3 years 3 reactions 55 views

A Pleasant Paris-Tunis Flight Without Problems.

The 8:00 am TU 725 from Orly is always on time because the plan arrives the night before; that means it's guaranteed that you will arrive in Tunis...

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Economy ORY - TUN More than 3 years 30 views

High-Quality Service on Tunisair.

Even though the flight was slightly late, and there was still no catering (it was reinstated on March 1), the Tunisair crew did everything it could to make the flight pleasant and to help me make my connection in Tunis (short connection) for Tozeur.

They reserved a special bus for me and so I was able to catch my plane without a problem (they even waited for me).

The plane was clean even if it was a little old. But the crew and the pilot were very good and it was completely safe.

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Economy NTE - TUN More than 3 years

Nice flight

Very nice flight between Marseille and Tunis with a driver who has held its flight in scheduled time and with a lovely accent. The welcome and...

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Economy MRS - TUN More than 3 years 2 views
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145 traveler reviews

Overall rating

3,39 / 5
3.39 stars over 5 - Based on 18 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,22 / 5
Comfort 3,06 / 5
Costumer service 3,22 / 5
Your opinion of security 3,12 / 5
Food 2,83 / 5
Management of luggage 3,38 / 5
Comfort 3,06 / 5
Detailed ratings »

Opinions about Tunisair

Author Title Rating
ericbear Horrible Airline 1/5
jof2018 Worst company ever 1/5
Opinions about Tunisair

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123 travelers pictures

Discover your next flight in pictures

  • En approche à tunis
  • Flight pictures #2
  • Flight pictures #3
  • Flight pictures #4
  • vu des wings
  • Flight pictures #6
  • Une délicieuse pâtisserie, raffinée et très fraîche
  • Informations en vol
  • Flight pictures #9
  • Jebel Boukornine et Jebel Ressas au fond
  • A340 débarquement
  • Poulet au curry chaud, salade de crudités au thon rouge et petit gâteau à la noisette
  • Flight pictures #13
  • Notre magnifique A320
  • Flight pictures #15
  • Flight pictures #16
  • Flight pictures #17
  • Un petit déjeuner copieux
  • Flight pictures #19
  • Flight pictures #20
  • Tunis nord
  • Flight pictures #22
  • La presqu'île de Raf Raf lors de la descente sur Tunis
  • Flight pictures #24
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  • Flight pictures #26
  • voi
  • L’île de Favignana en premier plan et Levanzo au deuxième plan
  • arrivé de notre appareil
  • Flight pictures #30
  • Flight pictures #31
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  • Flight pictures #35
  • A340
  • L'aile du Bombardier et l’île de Favignana
  • Un B737-600 un peu vieillot
  • Sièges verts et bleus
  • Flight pictures #40
  • au dessous de la france
  • Sièges bleus et verts
  • Flight pictures #43
  • Flight pictures #44
  • Flight pictures #45
  • Un A320 assez vieillot mais sécure
  • Flight pictures #47
  • Flight pictures #48
  • Flight pictures #49
  • coucher du soleil en croisière
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5 contacts

Find the best way to contact your airline.

Sales  United Kingdom

Phone: 0044 0 20 7734 76 44
Fax: 0044 0 20 7734 67 63
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 5 May 2014 | Report a problem

Sales  Tunisia

Phone: 00216 70 838 111
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 12 September 2018 | Report a problem

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