147 reviews - - Updated 17 hours ago

Terrible experience

My first trip was 2 hours late, so that I could not get my connection in Tunis any more. I thought that this was not a big deal, but from there on, the experience became more and more terrible. I was scheduled for another flight 3 hours later, but each time the boarding time approached, the flight was rescheduled even more. The Tunisair staff was extremely inpolite and disrespectfull: they would turn away frome me in the middle of a sentence, not inform me properly on the actual situation and not even try to find solutions in my interest. Alltogether I had a delay of 10 hours. The food and water that was provided during this delay were ridiculous. Once arrived in Paris, my two bags were missing. They were delivered to my hotel 30 hours later.

Tunisair may be the cheapest, but the next time I will be willing to spend the double just to avoid them.

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Economy TUN - ORY 12/2019

Worst Airline ever

This is by far the worst airline I have ever traveled with in my entire life. My flight was 4 hours late so I missed my connection to Barcelona. I...

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Economy CAI - BCN 08/2019

Worst company ever

Tunisair is the worst company I've ever seen in my life. On a flight of 1 hour and 30 minutes (Barcelona - Tunisia), they accumulated 3 hours of delay, and all for no apparent reason. The way these people work is being always late and flying when they please or can. It is not a serious company in any sense, and I absolutely do not recommend anyone to use it. In case it is essential to fly with them, I recommend a lot of patience and to keep all the tickets and documents that prove the delays or cancellations (that you will surely suffer), to be able to submit a claim.

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Economy BCN - TUN 04/2019

Delays, delays, delays

In one trip I had to fly Tunis Air 4 times. Only one of them was not delayed. The first one, from Amsterdam to Tunis was delayed for 6 hours. The return flight was delayed for 3 hours.
Positive: the crew was nice.
The planes are old. The toilets don't function well so even if you feel adventurous enough to fly Tunisair, don't accept a seat close to the toilets. The smell is unbearable.
The temperature was way too hot. Passengers had to ask for A/C and still it was way too hot.
The quantity of the food is average, however the quality is really bad.

The service of the flight attendants in the plane was good, however ground staff in Tunesia Airports was rude.

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Economy AMS - TUN More than 2 years 1 reactions

Horrible Airline

WORST AIRLINE I'VE EVER EXPERIENCED. First, a couple good things. 1) cabin crew was nice. 2) one flight attendant offered us their salad because we...

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Economy CAI - TUN More than 2 years 1 reactions

One of the best!

One of the best Airlines out there!
Boarding was easy.

The seats are comfortable, had ample leg room on a normal seat.

Drinks and snacks were very tasty.

Love TunisAir

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Economy ORY - TUN More than 3 years 1 reactions

A Marseilles-Tunis Flight Without Problems, and Early.

The TU929 flight was the last of the day (Tunisair carries out 3 Marseilles-Tunis rotations a day) and we were afraid of a considerable cumulative delay.

In reality, we left exactly at the scheduled time and arrived in Tunis 10 minutes early. The plane was a Boeing 737-600 that was a little old (put into service in 2001) but seemed in good shape.

The impression of security was total. Luggage check, attitude of the crew, organization of the boarding (first rows 10 to 22 then the others), disembarkation by bus, baggage handling.

Everything was perfect. We got a snack (a little bland) and beverages as well as tax-free articles, which is great for a 1h15min flight.

In short, Tunisair has made progress in the last several months and that's a great thing.

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Economy MRS - TUN More than 3 years

Tunis-Nantes on the Best.

Check in and boarding had no problems, the flight was scheduled for 8 am. We boarded at 7:40 am by bus. The plane was old (a B737-600 put into...

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Economy TUN - NTE More than 3 years 3 reactions 55 views

A Pleasant Paris-Tunis Flight Without Problems.

The 8:00 am TU 725 from Orly is always on time because the plan arrives the night before; that means it's guaranteed that you will arrive in Tunis...

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Economy ORY - TUN More than 3 years 30 views
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147 traveler reviews

Overall rating

2,11 / 5
2.11 stars over 5 - Based on 9 customers reviews
5 stars

Ratings summary

Value (price + quality) 2,22 / 5
Comfort 2,13 / 5
Costumer service 2,44 / 5
Your opinion of security 2 / 5
Food 1,56 / 5
Management of luggage 2,43 / 5
Comfort 2,13 / 5
Detailed ratings »

Opinions about Tunisair

Author Title Rating
grmaraite Terrible experience 1/5
kazamodia Worst Airline ever 1/5
Opinions about Tunisair

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123 travelers pictures

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  • Plan de vol
  • Flight pictures #2
  • au dessous de la mer Méditerranée
  • Flight pictures #4
  • au dessous de la france
  • Flight pictures #6
  • Flight pictures #7
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  • L'aile du Bombardier et l’île de Favignana
  • pendant le vol à l'aller
  • Flight pictures #11
  • Très vielle cabine t
  • Flight pictures #13
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  • Un bon dîner sur Tunisair
  • Flight pictures #21
  • Flight pictures #22
  • vu des wings
  • L’île de Marettimo
  • Flight pictures #25
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  • Flight pictures #27
  • Flight pictures #28
  • Un A320 assez vieillot mais sécure
  • Flight pictures #30
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  • Flight pictures #33
  • A340 débarquement
  • coucher du soleil en croisière
  • Flight pictures #36
  • Flight pictures #37
  • Un B737-600 un peu vieillot
  • Flight pictures #39
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  • Sièges verts et bleus
  • Flight pictures #42
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  • Embarquement à 7h30 pour un départ à 8h15
  • Flight pictures #45
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  • Flight pictures #47
  • Bizerte
  • Sièges bleus et verts
  • salle d'embarquement à Toulouse. vue sur A320 d'air France
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5 contacts

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Sales  United Kingdom

Phone: 0044 0 20 7734 76 44
Fax: 0044 0 20 7734 67 63
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 5 May 2014 | Report a problem

Sales  Tunisia

Phone: 00216 70 838 111
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 12 September 2018 | Report a problem

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