Terrible cabin staff

Review of AnnL about the flight Air Transat between Toronto Lester B. Pearson Intl and Cancun on 01/12/2016 in Economy plus
AnnL TS / TSC YYZ / CUN
Note: This review is about an experience that happened more than 2 years ago.

I could say that overall air transat is just Ok.

But my last trip I faced with rude, unprofessional and discourteous actions from cabin staff service.

It is very long story how he behaved and treated me and other passengers during the flight, especially when he was asked to provide his business card in order to write a complain on him upon our arrival.

Luckily some passengers decided not to stay away and delivered their complains to the Senior

Management in order to protect other passengers in future and as i have heard that person is now under suspension in this company. Hope it will never happen again.

General
Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By AnnL, about Air Transat, , close to Toronto, Ontario, Canada
Posted online by Nicolas, on 9 January 2017, view original version
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