Bad to worse

Review of Mao about the flight Air Transat between Vancouver and Manchester on 08/09/2016 in Economy
Note: This review is about an experience that happened more than 2 years ago.

Checking was a nightmare and our vacation started with gum smacking rude checkin staff.

One person in line wanted to talk to someone in charge, her response: we only have two hands. Great customer service... Not!

Now we're delayed because they have no plane. Bad bad bad. Never flying this airline again.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
On board
Costumer service
1 / 5
Was this review helpful?
By Mao, about Air Transat, , close to Calgary, Alberta, Canada, via its phone
Posted online by Nicolas, on 12 September 2016, view original version
Flag this review

Air Transat

Air Transat replied

on 12 September 2016

We're really sorry to hear about your experience! Would it be possible for you to email with some information about your experience and your booking reference so that we could look into the service issues further? Many thanks.

Add a comment

Read Air Transat reviews