Spent 50% flight on floor

Review of Mands about the flight Air Transat between Glasgow and Toronto Lester B. Pearson Intl on 30/06/2016 in Economy
Mands TS / TSC GLA / YYZ
Note: This review is about an experience that happened more than 2 years ago.

The flight to Dublin was good.

The flight back from Glasgow horrible. Paid over $400.00 for the extra leg room seats. We get did the extra leg room but the seats were built for child at least 2 inches narrower than the regular seats and also lost over an inch and half as the controls were inside the seat.

Crew not helpful only wanted to move us to a section with less leg room.

Air Transat should pay you to have these seats.
Food was sub standard.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
2 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
2 / 5
Your opinion of security
1 / 5
1 / 5
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By Mands, about Air Transat, , close to Angus, Ontario, Canada, via its tablet
Posted online by Nicolas, on 7 July 2016, view original version
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Air Transat

Air Transat replied

on 7 July 2016

Hello Mands ,

Can you send us your booking reference and lead passenger name ?

We'll look at and come back to you.

Thank you,

Air Transat

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