TAP Air Portugal

219 reviews - - Updated 9 hours ago
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219 traveler reviews

Overall rating

3,08 / 5
3.08 stars over 5 - Based on 49 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,22 / 5
Comfort 3,49 / 5
Costumer service 3,44 / 5
Your opinion of security 3,93 / 5
Food 3,36 / 5
Management of luggage 3,54 / 5
Comfort 3,49 / 5
Detailed ratings »

Opinions about TAP Air Portugal

Author Title Rating
klemi Shitty problem solution by TAP 2/5
Cman Horrible Airline!! 1/5
Opinions about TAP Air Portugal

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Watch out for the crooks

We booked a Paris-Lisbon roundtrip that was immediately debited. Six days later, the flight was canceled with no explanations, we were just told to...

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Economy ORY - LIS More than 3 years 7 reactions 123 views

Flight cancellation and difficult situation

I was coming from Sal, in Cape Verde, and was going to Luxembourg.
After flying for one night, I found out that the flight to Luxembourg had been cancelled because the crew had not been informed.
After that, an over 200-meter long line (I have pictures) formed in front of the “connection” counters–only two attendants were there.
The flight from Lisbon to Lyon had also been canceled for no reason!
After two hours, they informed us that we would have to spend the night there. There were people with babies who could not get access to their luggage….
At 11 a.m., there was a change: they announced a flight to Brussels to 4 p.m. and a bus transfer to Luxembourg.
We finally arrived in Luxembourg at 12:30 a.m.

Thank you, TAP, for these cascading cancellations!

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Economy LIS - LUX More than 3 years 3 reactions 160 views

The best airline to make you late

When I booked my flight, directly on TAP’s website, I had already had a bad experience with this airline two months earlier. Due to a departure from...

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Economy DKR - MRS More than 3 years 10 reactions 796 views

The longest flight of my life

Left Funchal on time, 10:30 am, on an Airbus A320. Landing was perfect. My wife and I had a little time to grab a snack before our next flight...

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Economy FNC - BOD More than 3 years 2 reactions 240 views

A great flight (LIS - FNC)

After a two-hour layover in Lisbon we found ourselves onboard an Airbus A330 that seemed brand new. The inside was clean and the seats were...

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Economy LIS - FNC More than 3 years 1 reactions 232 views

The flight took a little longer than expected, but it was very good

A high quality flight, but it had some problems with punctuality.
When it comes to quality, the flight was perfect (takeoff and landing were great, the temperature inside the plane was ideal, and boarding went without a hassle).
However, boarding was delayed, which caused the plane to be late and we arrived in Brussels one hour behind schedule.

Well, it was not too bad, we were returning from our vacations (flight from Seville to Lisbon, and from Lisbon to Brussels), but it was probably not very good for the business travelers (if there were any).

A short wait for the bags, as usual, but nothing to complain about.

I would recommend TAP for every flight to or from Portugal for their great price/quality ratio.

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Economy LIS - BRU More than 3 years 1 reactions 301 views

Very satisfied

Roundtrip from Marseille to New York, passing by Lisbon.
This was my first flight with TAP and I honestly have no complaints. They were on time and the bags came along. The airplane was a new A330. I was in a comfortable economy class seat with enough legroom (I am 1.75m tall).
In-flight service was great. The meal was honest, the flight attendants were very nice, and, above all, spoke French! TAP had the best-priced tickets when I booked my trip.

So, on my next trip, I won’t hesitate to fly with TAP again….

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Economy LIS - EWR More than 3 years 12 reactions 824 views

A great flight!

The flight went well, despite some turbulence—but, well, it’s not important. I was in an Airbus A320. The seats were in leather, which I don’t...

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Economy GVA - LIS More than 3 years 22 reactions 1,2k views
Alexandre M.

114 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • Pitch ( 1m75)
  • Flight pictures #4
  • Avant embarquement A321 Lisbonne.
  • Notre avion , A319 immatriculée CS-TTM
  • Funchal sous le soleil
  • Airbus A320 à l'aéroport de Funchal
  • Repas OPO ORY : un rappel de l'aller
  • Flight pictures #10
  • Petit dej
  • Arriver
  • Viande noire
  • Collation LIS FNC : pas beau et pas bon
  • Petit-déjeuner servis à bord
  • 49€ contre 56€ chez sephora
  • Flight pictures #17
  • Vue extérieure depuis la cabine de Lisbonne
  • Le Tage se jetant dans l'Atlantique. Avec au fond, Sintra.
  • Pleins de destinations vers le Brésil
  • Repas ORY LIS : pas beau mais pas mauvais
  • Flight pictures #22
  • Flight pictures #23
  • Flight pictures #24
  • Cabine TAP
  • Flight pictures #26
  • Tablette sale 6F
  • Plateau repas servis durant le vol
  • Vue intérieur de la cabine avec les écrans collectifs
  • Billet
  • Flight pictures #31
  • Garé à côté d'un Lufthansa , comme l'année dernière
  • Tablette propre.
  • Flight pictures #34
  • Le siège, en cuir, avec le logo de la TAP
  • On sort de la brume
  • Article sur Mia Couto, très bon écrivain mozambicain.
  • Flight pictures #38
  • Flight pictures #39
  • Vue de la cabine
  • Carte de vol
  • Aéroport Sal Amilcar Cabral avant décollage
  • Flight pictures #43
  • Espace jambe assez convenable.
  • L'Ile de Ré
  • TAP by day
  • Funchal sous les étoiles
  • La flotte actuelle de la TAP, qui va être renouvelée d'ici peu.
  • Pitch 1m75
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6 contacts

Find the best way to contact your airline.

In France

Tap Portugal
CS 40222
75427 Paris Cedex
Phone: 0810 810 823
Fax: 01 45 08 70 02
Email: Accessible only to connected users. Create my account Online

Is it working? 1 positiv votes 4 negativ votes
Updated on 29 August 2017 | Report a problem

Lost luggage  France

Phone: +351 707 205 700

Is it working? 0 positiv votes 2 negativ votes
Updated on 21 August 2017 | Report a problem

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