TAP Air Portugal

211 reviews - - Updated 10 hours ago
TP / TAP
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211 traveler reviews

Overall rating

2,98 / 5
2.98 stars over 5 - Based on 50 customers reviews
5 stars
32%
4
14%
3
12%
2
4%
1
38%

Ranking

35

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Ratings summary

Value (price + quality) 3,16 / 5
Comfort 3,41 / 5
Costumer service 3,29 / 5
Your opinion of security 3,71 / 5
Food 3,32 / 5
Management of luggage 3,48 / 5
Comfort 3,41 / 5
Detailed ratings »

Opinions about TAP Air Portugal

Author Title Rating
klemi Shitty problem solution by TAP 2/5
Opinions about TAP Air Portugal

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Flight cancellation and difficult situation



I was coming from Sal, in Cape Verde, and was going to Luxembourg.
After flying for one night, I found out that the flight to Luxembourg had been cancelled because the crew had not been informed.
After that, an over 200-meter long line (I have pictures) formed in front of the “connection” counters–only two attendants were there.
The flight from Lisbon to Lyon had also been canceled for no reason!
After two hours, they informed us that we would have to spend the night there. There were people with babies who could not get access to their luggage….
At 11 a.m., there was a change: they announced a flight to Brussels to 4 p.m. and a bus transfer to Luxembourg.
We finally arrived in Luxembourg at 12:30 a.m.

Thank you, TAP, for these cascading cancellations!

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Economy LIS - LUX More than 3 years 3 reactions 160 views
capvert

The best airline to make you late



When I booked my flight, directly on TAP’s website, I had already had a bad experience with this airline two months earlier. Due to a departure from...

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Economy DKR - MRS More than 3 years 10 reactions 796 views
Berns

The longest flight of my life



Left Funchal on time, 10:30 am, on an Airbus A320. Landing was perfect. My wife and I had a little time to grab a snack before our next flight...

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Economy FNC - BOD More than 3 years 2 reactions 240 views
vava37

A great flight (LIS - FNC)



After a two-hour layover in Lisbon we found ourselves onboard an Airbus A330 that seemed brand new. The inside was clean and the seats were...

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Economy LIS - FNC More than 3 years 1 reactions 232 views
vava37

The flight took a little longer than expected, but it was very good



A high quality flight, but it had some problems with punctuality.
When it comes to quality, the flight was perfect (takeoff and landing were great, the temperature inside the plane was ideal, and boarding went without a hassle).
However, boarding was delayed, which caused the plane to be late and we arrived in Brussels one hour behind schedule.

Well, it was not too bad, we were returning from our vacations (flight from Seville to Lisbon, and from Lisbon to Brussels), but it was probably not very good for the business travelers (if there were any).

A short wait for the bags, as usual, but nothing to complain about.

I would recommend TAP for every flight to or from Portugal for their great price/quality ratio.

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Economy LIS - BRU More than 3 years 1 reactions 301 views
melvinmajor

Very satisfied



Roundtrip from Marseille to New York, passing by Lisbon.
This was my first flight with TAP and I honestly have no complaints. They were on time and the bags came along. The airplane was a new A330. I was in a comfortable economy class seat with enough legroom (I am 1.75m tall).
In-flight service was great. The meal was honest, the flight attendants were very nice, and, above all, spoke French! TAP had the best-priced tickets when I booked my trip.

So, on my next trip, I won’t hesitate to fly with TAP again….

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Economy LIS - EWR More than 3 years 12 reactions 824 views
EAM

A great flight!



The flight went well, despite some turbulence—but, well, it’s not important. I was in an Airbus A320. The seats were in leather, which I don’t...

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Economy GVA - LIS More than 3 years 22 reactions 1,2k views
Alexandre M.
Translate

Vol à l'heure



Départ Orly-Lisbonne et Lisbonne-Funchal
Vol dans un A320 et A310. Espace "classique" des sièges. Collation distribuée avec bossson le tout "gratuit", ce qui se perd de plus en plus. Personnel agréable et à l'écoute.
Quelques informations en vol pour nous situer.
L'enregistrement, embarquement rapide.
Aller et retour très ponctuels, avec même quelques minutes d'avance au retour à Orly mais obligation d'attendre la place réservée pour l'avion...
Nous recommandons la compagnie portugaise.

Read more about « Vol à l'heure »
Economy ORY - FNC 03/2019
Bamboo

114 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Funchal sous les étoiles
  • Flight pictures #3
  • Flight pictures #4
  • Funchal sous le soleil
  • Café
  • Flight pictures #7
  • L'autre moitié de la rangée, que pour moi aussi.
  • Collation LIS FNC : pas beau et pas bon
  • Petit-déjeuner servis à bord
  • Repas OPO ORY : un rappel de l'aller
  • Collation FNC OPO : bis repetita
  • Cabine TAP
  • Viande noire
  • Flight pictures #15
  • TAP by night
  • Embarquement au large
  • Flight pictures #18
  • Flight pictures #19
  • Aéroport de Lisbonne cs-toe
  • Notre 320 de 17 ans
  • 49€ contre 56€ chez sephora
  • La cabine , désolé pour la photo mais je prend des photos discrètement
  • Flight pictures #24
  • Avant embarquement A321 Lisbonne.
  • Tablette propre.
  • Flight pictures #27
  • Espace jambe assez convenable.
  • Tablette sale 6F
  • Pitch ( 1m75)
  • Plateau repas servis durant le vol
  • Beechraft 1900D
  • Le siège, en cuir, avec le logo de la TAP
  • Flight pictures #34
  • Flight pictures #35
  • Ca c'est un repas... j'avais choisi "Viande" pas pates ! Pas de légumes, pas de fruits, pas de...
  • Vue intérieur de la cabine avec les écrans collectifs
  • Flight pictures #38
  • Flight pictures #39
  • Flight pictures #40
  • Garé à côté d'un Lufthansa , comme l'année dernière
  • Flight pictures #42
  • Vue extérieure depuis la cabine
  • Mag de la TAP
  • On sort de la brume
  • Flight pictures #46
  • Funchal sous les nuages
  • Flight pictures #48
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6 contacts

Find the best way to contact your airline.

In France

Tap Portugal
CS 40222
75427 Paris Cedex
France
Phone: 0810 810 823
Fax: 01 45 08 70 02
Email: Accessible only to connected users. Create my account Online

Is it working? 1 positiv votes 4 negativ votes
Updated on 29 August 2017 | Report a problem

Lost luggage  France

Phone: +351 707 205 700
Online

Is it working? 0 positiv votes 2 negativ votes
Updated on 21 August 2017 | Report a problem

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