Don't fly TAP

Review of Catarina Schedel about the flight TAP Air Portugal between Lisbon and London Heathrow on 12/10/2017 in Economy
Catarina Schedel TP / TAP LIS / LHR

Worst service I've ever experienced! First the flight was overbooked, then they offer money (a credit card) and a new flight for the next day (latter then the time on my original flight). The credit card with the money compensation didn't work: one and a half hour at the key again to finally get my money. The next day the new flight was late. Not only late: they made us wait for twenty minutes on a bus that Wolf bring us to the airplane. All ten employees are rude an poorly prepared! Don't fly TAP!

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Costumer service
1 / 5

Flight pictures

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By Catarina Schedel, about TAP Air Portugal, , close to Odemira, Beja, Portugal, via its phone
Posted online by admin, on 12 October 2017, view original version
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