TAP Air Portugal

221 reviews - - Updated 18 hours ago

Horrible Airline!!

TAP cancelled our flight from Faro to Lisbon without notice! They just cancelled and offered No solution or option. We were forced to take a taxi...

Read more about « Horrible Airline!! »
Economy FAO - YYZ 08/2019

Don't fly TAP

Worst service I've ever experienced! First the flight was overbooked, then they offer money (a credit card) and a new flight for the next day...

Read more about « Don't fly TAP »
Economy LIS - LHR More than 2 years
Catarina Schedel

Is a bad flight company don't trust to their web site ! Is a fake company

Is a VERY bad company ! Nobody care about the guest! They are unpolite with any education. We arrived at airport 2 hours before the departure. We...

Read more about « Is a bad flight company... »
Economy LIS - MXP More than 2 years

Absolutely unbelievably bad customer service

To say this airline shouldn't even be in business is an understatement. The customer service for them has been absolutely terrible. My wife flew on...

Read more about « Absolutely unbelievably bad... »
Economy MIA - GVA More than 2 years

Never again!

The flights were on time and pretty comfortable since there were only about twenty passengers going to Dakar. Aside from that positive point, the...

Read more about « Never again! »
Economy GVA - DKR More than 3 years 16 reactions 353 views

Very good flight for a one-week vacation

This was a good flight, as is often the case with TAP Portugal. The seats had enough room, as in the reviews that I've showed you previously. There was in-flight entertainment (television), magazines etc. and a good meal (sandwich, drinks, etc.), and pleasant cabin temperature (although when we entered the cabin it was hot). The announcements were made by the pilot. Check-in was long but our luggage was well treated. The takeoff was 5 minutes late but we arrived in Oporto early. The flight crew was very friendly and professional. We routinely take TAP since the quality of service was excellent and this airline is reliable (7th in the world). I'm sorry I don't have a photo, but I'll have one for the return flight, I promise.

Read more about « Very good flight for a... »
Economy ORY - OPO More than 3 years 3 reactions 178 views


it is not clear how such a company can have the monopoly to and from Brazil !!!!!! Parties on October 10 flight from Rome with tap vector but White...

Read more about « Disastrer »
Economy FCO - LIS More than 3 years 3 reactions 17 views

No suitcases when we arrived in Lisbon

30/07/14 The plane was a small one, seating 49, and the stewardesses were nice and could speak French. When we arrived in Lisbon, our suitcases...

Read more about « No suitcases when we arrived... »
Economy MRS - LIS More than 3 years 5 reactions 118 views
derdy 54

To be avoided

Takeoff was delayed and then it took another 12 hours to get back to Paris after a U-turn and another landing in Lisbon following a mechanical problem.

They gave us very few information and only in Portuguese. Fortunately, other passengers translated it to us.

The airline handled the situation according to the European legislation (we were taken to a hotel and transferred to the first flight of the following day).

Considering that our outward flight had already had a delay of two hours, we will avoid this airline.

There were no problems on our previous trip with Transavia….

Read more about « To be avoided »
Economy LIS - CDG More than 3 years 4 reactions 112 views
patricia france
Write your review

221 traveler reviews

Overall rating

3,18 / 5
3.18 stars over 5 - Based on 44 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,25 / 5
Comfort 3,54 / 5
Costumer service 3,54 / 5
Your opinion of security 4,05 / 5
Food 3,45 / 5
Management of luggage 3,65 / 5
Comfort 3,54 / 5
Detailed ratings »

Opinions about TAP Air Portugal

Author Title Rating
klemi Shitty problem solution by TAP 2/5
Cman Horrible Airline!! 1/5
Opinions about TAP Air Portugal

order by Date  - Rate  - Interest

filter by 

114 travelers pictures

Discover your next flight in pictures

  • Le Tage se jetant dans l'Atlantique. Avec au fond, Sintra.
  • Plateau repas servis durant le vol
  • A321 TAP Portugal emprunté, au moment de l'embarquement
  • Vue extérieure depuis la cabine
  • Tablette propre.
  • Billet
  • Article sur Mia Couto, très bon écrivain mozambicain.
  • Nuage au dessus de la France
  • On sort de la brume
  • Repas ORY LIS : pas beau mais pas mauvais
  • Petit dej
  • Collation FNC OPO : bis repetita
  • Flight pictures #13
  • Flight pictures #14
  • On arrive en Scandinavie.
  • TP477 LAD > LIS
  • Collation LIS FNC : pas beau et pas bon
  • 49€ contre 56€ chez sephora
  • Bonne appétit !
  • Vue de la cabine
  • Airbus A320 à l'aéroport de Funchal
  • Flight pictures #22
  • Flight pictures #23
  • Petit-déjeuner servis à bord
  • Flight pictures #25
  • Flight pictures #26
  • Flight pictures #27
  • Le quartier de Benfica au fond, près du Estadio da Luz.
  • Flight pictures #29
  • Pitch ( 1m75)
  • Flight pictures #31
  • Garé à côté d'un Lufthansa , comme l'année dernière
  • Flight pictures #33
  • Flight pictures #34
  • Flight pictures #35
  • Dans petit déjeuner il y a surtout "PETIT"
  • En quittant Madeira...
  • Flight pictures #38
  • Espace jambe assez convenable.
  • Airbus A330
  • Avant embarquement A321 Lisbonne.
  • Notre avion , A319 immatriculée CS-TTM
  • Flight pictures #43
  • Carte de vol
  • Repas OPO ORY : un rappel de l'aller
  • Personne derrière moi...
  • Aéroport de Lisbonne cs-toe
  • Collation petit déjeuner
More »

6 contacts

Find the best way to contact your airline.

In France

Tap Portugal
CS 40222
75427 Paris Cedex
Phone: 0810 810 823
Fax: 01 45 08 70 02
Email: Accessible only to connected users. Create my account Online

Is it working? 1 positiv votes 4 negativ votes
Updated on 29 August 2017 | Report a problem

Lost luggage  France

Phone: +351 707 205 700

Is it working? 0 positiv votes 2 negativ votes
Updated on 21 August 2017 | Report a problem

More »