In business class, despite the high price of the ticket, out of the 3 hot meals offered, the 1st wasn't available (surprising in business class), so we chose the 2nd, which was also not available, and we had to be served the 3rd option, and this was 1st class service.
After a complaint to the customer service department, it seems like this airline isn't responsible for what is served on board.
So it's an airline to avoid since it's not responsible for anything.
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