Turkish Airlines

151 reviews - - Updated 18 hours ago
TK / THY
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151 traveler reviews

Overall rating

3,38 / 5
3.38 stars over 5 - Based on 96 customers reviews
5 stars
28%
4
30%
3
14%
2
7%
1
21%

Ranking

36

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Ratings summary

Value (price + quality) 3,44 / 5
Comfort 3,66 / 5
Costumer service 3,76 / 5
Your opinion of security 3,9 / 5
Food 3,79 / 5
Management of luggage 3,78 / 5
Comfort 3,66 / 5
Detailed ratings »

Opinions about Turkish Airlines

Author Title Rating
SERGE13 Dissenting opinions 4/5
Jim Cosmik An excellent flight 5/5
Mia83 Worst airline ever 1/5
Opinions about Turkish Airlines

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Worst airline ever



Ticket Sales employees and crew members are rude, poor in dealing with customers and their English is terrible.

They don't hesitate giving you false information just to get rid of you when they don't know how to deal with unexpected situations like delayed or cancelled flights.

Seats and inflight entertainment are just the same as lots of airlines.

I have no idea how meals are as I booked a special meal that they forgot to carry on board. Luggage service is awful, they lost all of my three baggage.

They cancelled my flight two times, the third one was overbooked, the next one was delayed.

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Economy BLQ - LAX 07/2016
Mia83

A good trip



This was a good trip with excellent service and a warm welcome. Smooth takeoff and landing. Working tablet. Lots of legroom. Delicious food...

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Economy TUN - IST 04/2015 2 reactions 151 views
Karim K.

No problems



The weather in Istanbul was pleasant and warm. It was nice to see that it was just as beautiful in France. For this flight I was on an Airbus A320...

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Economy IST - CDG 04/2015 2 reactions 104 views
Alex5762

Very satisfied



A good plane, very nice welcome and no delay, as always. I've loved this airline since 2011. I've noticed a lot of progress when it comes to the...

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Economy GVA - BKK More than 2 years 3 reactions 120 views
Pokerdan

IST-WAW Business



Very nice flight, from Istanbul to Warsaw.

Very nice lounge, very nice food and drinks, nice choice of activities in the lounge, quiet and well organised.

A lot of choice concerning the catering from all around the world. The only problem is the lack of smoking place close to the lounge.

Snowy day in Istanbul, flight had only few minutes of delay at take off due to the de freeze process.

In sky chief and very nice choice of food. Large seat and nice entertainment.

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Business IST - WAW 01/2015 1 reactions 8 views
yus028

Dissenting opinions



Business class check-in in Tunis is done at one central counter and is processed by Tunisair. We went through immigration and, huge surprise...

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Business TUN - IST 12/2014 24 reactions 174 views
SERGE13

An excellent flight



The airline should be proud of the service on this flight. The seats were comfortable and the space was respectable for an Economy flight. The...

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Economy IST - NRT 12/2014 10 reactions 118 views
Jim Cosmik

İt was a good long flight



İ like that flight so much and Turkish airlines business class much... Especially food service was very good... Star alliance lounge in Sao Paulo airport has good facilities like having bath.

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Business GRU - IST More than 2 years 1 reactions 6 views
Duygu

What a perfect flight



B777 was in service and it was a long flight. The foods was very very fresh and delicious, I like very much the coffee and tea service. It was very comfortable, the seats can be a comfort bed so you can sleep easly.

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Business GRU - IST More than 2 years 1 reactions 5 views
Bilgin

315 travelers pictures

Discover your next flight in pictures

  • Entrée et chandelle
  • Fromage et tiramisu
  • Flight pictures #3
  • Un coussin !
  • En approche
  • IFE: choix d'un film
  • Flight pictures #7
  • Flight pictures #8
  • Flight pictures #9
  • Flight pictures #10
  • Flight pictures #11
  • Flight pictures #12
  • Dîner aux chandelles
  • IFE: menu principal
  • Photo 29 - Téléphone de siège à siège
  • Coucher de soleil
  • Flight pictures #17
  • Flight pictures #18
  • Repas
  • Photo 33 - Photo en vol !
  • Un biscuit sec
  • A321-200
  • Flight pictures #23
  • Flight pictures #24
  • Vue depuis le siège 14A
  • Flight pictures #26
  • Flight pictures #27
  • IFE: écran et télécomande
  • Menu (2)
  • Tablette à moitié dépliée
  • Version lit
  • Vue d'ensemble du plateau repas
  • Flight pictures #33
  • Flight pictures #34
  • Siège
  • Flight pictures #36
  • IFE: Choix des jeux
  • Photo 16 - Le dessert
  • L'un des deux plats au choix
  • Et une couverture.
  • Photo 15 - Distribution du menu !
  • Flight pictures #42
  • Le carrosse à la porte, avec tous les ground services autour
  • Trousse confort
  • Flight pictures #45
  • La nuit tombe - bis
  • Photo 8 - Enfin dans notre 321 TC-JSE
  • Notre voisin B737-800
  • Télécommande !
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