Thai Airways Intl

121 reviews - - Updated on 5 June 2020

Thai Airways - Racist Airport Service Manager - Mr Pongpanata Phongsathienkul

My mother, wife and daughter were flying to Bangkok on 26 Dec 2019 on Thai airways TG 318 ( 3 Generations). On reaching the boarding gate, they were...

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Business BOM - BKK 12/2019 1 reactions

Very bad flight attendants, racists, snooty and mean people. Worst family flying experience ever!!

The flight attendant were mean- and showed dis-respect to my elderly member of the family. Upon asking my grandfather she (the female flight...

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Economy BOM - HKT More than 3 years
Santosh Achwani

Thai Airways Poor Customer Service

I was on the scheduled flight TG601 from Hong Kong to Bangkok on Sunday 2 July. The flight was scheduled for a 13:10 It got delayed by 1h first...

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Economy HKG - BKK More than 2 years 1 reactions

Racist and clueless staff - deny boarding with 2 young kids because they think only a white person can be French

In all my years of travel across all continents I have never come across such a racist and clueless airline staff. I was travelling with 8 my 5 &...

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Economy KUL - BKK More than 3 years 7 reactions

Good Flight.

North-South liaison flight in Thailand, a very touristy route and of course crowded.

The plane was a good-quality Airbus A320 but I'm used to a friendlier crew.

The stewardesses and stewards were cold and unfriendly.

Punctual flight without any particular problems.

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Economy CNX - HKT More than 3 years

A Calm Return Flight-Perfect.

After a layover in the huge Bangkok Airport, it was time to go home.

A380 - 12h45min flight on the schedule- 12h10min in reality. A long night flight.

We were in the off-season, during the week so the plane was about 70% full. We asked at the gate if it was possible to change seats in order to have more space. They cheerfully said yes and we got 4 seats for the 2 of us.

The only drawback was that they were in the middle, but for a night flight that's OK.

Standard reception and departure was on time.

Standard night flight, 2 meals, they passed out beverages, sandwiches were available in the galleys.

The cabin was clean and so were the bathrooms and they stayed that way throughout the flight.
Friendly and professional flight crew.

Arrival was slightly early after a calm night where we were able to stretch out in turn, very appreciated. And all of this was in the calm cabin of the A380, which is always comfortable and quiet.

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Economy BKK - CDG More than 3 years
Love is in the Air

A 777-300ER for a 1 Hour Flight.

Return flight to CDG via BKK.

Thai works hard each night to take all of the tourists to its Bangkok hub in order to re-send them throughout the world.

The plane arrived late but there was express cleaning express and express boarding was a little more chaotic. Considering Asian rigor, it was surprising to see boarding that was carefully arranged by row.

Departure was delayed, one-hour flight. There was a small difference from the 320 of the departure flight: in-flight entertainment, not all that useful on a one-hour flight but always appreciated.

They still had the little box with a small snack of juice, sandwich and muffin. Average quality.

We couldn't expect more from such a short flight anyway.

Arrival with only a short delay, rapid disembarkation.

The flight crew was still pretty consistent. Thorough, serious and professional.

The big advantage over the 777-300ER was a 32" pitch, which we appreciated.

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Economy HKT - BKK More than 3 years
Love is in the Air

Much better than last year!

I took the TG930 flight to Paris. Boarding was a little disorganized but nevertheless very quick. Unlike, the flight attendants were smiling and friendly. The meal was served quickly but not rushed like on the previous flight. All in all, the flight was pleasant, so it left a much better impression.

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Economy CDG - BKK More than 3 years 52 views

A good airline

A good airline: good flight, nice plane, good food, friendly flight attendants and it was on-time. Nothing to do with Air France, bought the tickets at

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Economy CDG - BKK More than 3 years 2 reactions 70 views

A surprising flight

A standard-quality flight despite a charming flight crew. After a punctual takeoff, which nevertheless lasted for a quarter of the flight, and surprising variations in speed, the flight reached the Yangon-Mingaladon Airport without incident.

The entertainment during the flight was minimal. However, the arrival at Yangon was magnificent, with beautiful landscapes and a slightly misty sky.

However, the options for reaching Myanmar by air are pretty limited and this flight remains without a doubt the best choice.

The food was fine, but nothing special. The temperature was perfect. Boarding and check-in went well, despite the fact that we had to take a shuttle to the aircraft when it was more than 87 degrees out. Other than that, the flight went off without a hitch, which was the most important thing.

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Economy RGN - BKK More than 3 years 3 reactions 150 views
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121 traveler reviews

Overall rating

3,68 / 5
3.68 stars over 5 - Based on 25 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,6 / 5
Comfort 3,64 / 5
Costumer service 3,72 / 5
Your opinion of security 4,17 / 5
Food 3,25 / 5
Management of luggage 4,05 / 5
Comfort 3,64 / 5
Detailed ratings »

Opinions about Thai Airways Intl

Author Title Rating
Dev Thai Airways - Racist Airport Service Manager - Mr Pongpanata Phongsathienkul 1/5
Opinions about Thai Airways Intl

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60 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Repas à la carte au Lounge (Pad Thai)
  • Flight pictures #3
  • Flight pictures #4
  • Sièges à coque
  • Flight pictures #6
  • B747
  • Champagne et cognac
  • Flight pictures #9
  • Ambiance en cabine
  • Plus de menu papier distribué. Le menu est directement intégré à l'IFE.
  • Le choix des films est important, cependant l'écran tactile n'est pas toujours très réactif.
  • L'interieur
  • Homard
  • Caviar
  • Le petit déjeuner avant l'arrivée à Bangkok. Là encore deux choix de plats chauds.
  • Repas Dîner
  • Repas Petit Déjeuner
  • Flight pictures #19
  • Petit déjeuner Thaï
  • tout seul dans l'avion..ou presque
  • Flight pictures #22
  • Flight pictures #23
  • 2 choix sont disponibles, l'un aux saveurs thaïlandaises, l'autre plus occidentale. Le curry de...
  • Flight pictures #25
  • Flight pictures #26
  • Flight pictures #27
  • Flight pictures #28
  • Vin blan
  • Ma rangée rose violet
  • Vin rouge
  • Accueil
  • Flight pictures #33
  • Flight pictures #34
  • Le Wifi est disponible à bord, mais les plans proposés sont sans aucun intérêt et très chers. 10MB...
  • Flight pictures #36
  • Flight pictures #37
  • Thai
  • Flight pictures #39
  • Flight pictures #40
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  • Flight pictures #43
  • Je vous laisse deviner ce que c'est... ça date du temps où mon grand père me parlait se ses...
  • Lunch box (j'avais entamé le sandwich)
  • Flight pictures #46
  • Jumbo à l'embarquement
  • Un petit air de jet privé
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4 contacts

Find the best way to contact your airline.

In France

Tour Opus 12
77 esplanade du Général de Gaulle
92914 La Défense cedex
Phone: 01 55 68 80 00

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Tour Opus 12, 5th floor
77 Esplanade du General de Gaulle
92914 Paris - La Defense CEDEX
Phone: +33 1 55 68 80 70
Fax: +33 1 40 90 71 65
Email: Accessible only to connected users. Create my account

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