A very nice surprise that will make you enjoy flying low-cost

Review of ErwanBZH about the flight Jetairfly between Charleroi and Casablanca Mohamed V. on 12/06/2013 in Economy
Note: This review is about an experience that happened more than 3 years ago.

After being disappointed by Jet4you on between Europe and Morocco for many reasons, I was very pleasantly surprised with the quality of JetAir Fly’s service.

I was supposed to board a RyanAir flight, but it was cancelled due to the strike of the flight controllers. So, I ended up getting on this flight with a ticket that was reasonably-priced despite having been bought at the last minute (70 euros for a one-way trip). Checked luggage was included, which was an excellent surprise and made it a very good value for the money.

Boarding was quick. The plane was new and clean. Unlike with other airlines, such as Air France, there were screens indicating the position of the plane, which is always nice.

The seats were comfortable, within the average of economic class seating, but a little better than most other low-cost airlines and many classic airlines: they were reclinable! Having spent the night in transit to be able to catch this first flight of the day, I was able to sleep really well.

Snacks had to be paid for, but were not expensive - between 3 and 4 euros for a hot meal, while in comparison many normal airlines don’t even offer them anymore. Beverages were between 2 to 3 euros, which is within the average.

Only downside: punctuality, because the flight was one hour late due to flight restrictions caused by the flight controllers strike. The pilot took the time to explain, though. We were correctly informed and it has to be said that it was an event for which the airline had no responsibility.

To sum it up, I hope the airline will know how to remain consistent in their services, so that they won’t fall back to the amateurism of Jet4you (old, dirty, planes, regularly canceled flights, or last-time changes of the time of departure), and I will gladly fly with them again!

Overall rating
5 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
4 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
5 / 5
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By ErwanBZH, about Jetairfly, , close to Muzillac, Bretagne, France
Posted online by HappyFlight, on 26 August 2013
This review has been read 314 times
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This review is also available in French.

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