Very disappointed

Review of agadir69 about the flight Jetairfly between Lyon and Agadir on 21/02/2015 in Economy
agadir69 TB / JAF LYS / AGA
Note: This review is about an experience that happened more than 3 years ago.

This was the first time I used this airline and I was very disappointed. When it came to authorized luggage, I was allowed 33lbs and my luggage was refused.

What's more, the plan was that I would leave at 9 in the morning and arrive at 2:00 pm, but instead we arrived at the airport in Agadir 2:00 am because of a breakdown on the plane.

The entire day the staff made us believe that the plane was going to leave in 15 minutes and instead it left at 11 at night instead of 11 in the morning as scheduled.

They treated us like dogs. The children hadn't eaten anything all day they didn't even offer us a sandwich. This is the first and last time that I will use this airline.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Food
1 / 5
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By agadir69, about Jetairfly, , close to France
Posted online by HappyFlight, on 25 March 2015
This review has been read 254 times
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This review is also available in French.

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