Schedule change no refundable.

Review of APASTRANA about the flight Jetairfly between Charleroi and Palma on 06/12/2014 in Economy
APASTRANA TB / JAF CRL / PMI
Note: This review is about an experience that happened more than 3 years ago.

Worst airline in the World: Jetairfly does NOT allow customers to accept or cancel a flight when the time schedule is changed. I have booked a direct flight from Charleroi to Palma de Mallorca and my time schedule has been changed into a time when I can’t flight.

Additionally, now is no longer a direct flight, it’s a connecting flight via Alicante which will triple the time of my journey. Call center explained that either I fly with the new conditions or lose my money. This kind of treatment to customers should not be accepted in the European Union. Please share with your friends to make other Jetairfly customers aware.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By APASTRANA, about Jetairfly,
Posted online by HappyFlight, on 17 January 2015, view original version
This review has been read 19 times
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