132 reviews - - Updated 5 hours ago

Horrible airline

The worst experience of my life with this airline. Please don't fly with them, they will treat you very badly, for no reason. Well actually, because...

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Economy BRU - CUN More than 2 years

6h delay, no info

Flight itself was more or less for a low cost, except that there is only 1 type of sandwich (tuna) available, and it tastes like cardboard.

The flight however was delayed by 6 hours, and this decision was taken around midnight.

The problem is that the passengers where only advised by e-mail and not with an SMS !

I was lucky to check my mail in the morning , but a lot of passengers did not , and spent 8 hours in the airport!

There where no extra meal or even excuses from the company.

The purser however mentioned the reason of the delay.

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Economy BRU - ALC More than 3 years

Delay of many hours

My wife was scheduled today (Tuesday Aug. 2, 2016) for a flight from Miami with JetAirFly on flight TR218 with a departure at 15.20hrs. (3.20pm) to...

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Economy MIA - BRU More than 3 years

Great Flight

We left from Paris Vatry on this airline that allows small dogs.
Since this was the first time that we were taking them to Corsica, we were anxious, but the flight and boarding ended up going well. The flight crew was charming and very attentive to all of the passengers, including the canine ones.
The return flight was the same way. The flight was pleasant.
We strongly recommend JetairFly, which has accessible ticket prices and services worthy of a major airline.

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Economy XCR - AJA More than 3 years 1 reactions 36 views

A successful return flight

Check-in went pretty well with a lot of people at the airport. Boarding was a real mess. Takeoff went off without incident and on time. There was...

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Economy CFU - LIL More than 3 years 4 reactions 304 views

My first flight with this carrier

My first flight with Jetair, although I have already used a company that was part of the TUI group. Check-in was done very quickly and boarding took...

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Economy LIL - CFU More than 3 years 240 views

A night flight

The return flight took place at night, departing from Hurghada Airport's new terminal. Baggage check-in was very fast, with plenty of staff (four...

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Economy HRG - BRU More than 3 years 2 reactions 130 views


As with every Jetairfly flight, the baggage check in had a very small staff (2 people) but was still efficient. Boarding was at gate 56, which was...

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Economy BRU - HRG More than 3 years 4 reactions 145 views

Very disappointed

This was the first time I used this airline and I was very disappointed. When it came to authorized luggage, I was allowed 33lbs and my luggage was refused.

What's more, the plan was that I would leave at 9 in the morning and arrive at 2:00 pm, but instead we arrived at the airport in Agadir 2:00 am because of a breakdown on the plane.

The entire day the staff made us believe that the plane was going to leave in 15 minutes and instead it left at 11 at night instead of 11 in the morning as scheduled.

They treated us like dogs. The children hadn't eaten anything all day they didn't even offer us a sandwich. This is the first and last time that I will use this airline.

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Economy LYS - AGA More than 3 years 3 reactions 254 views

Schedule change no refundable.

Worst airline in the World: Jetairfly does NOT allow customers to accept or cancel a flight when the time schedule is changed. I have booked a direct flight from Charleroi to Palma de Mallorca and my time schedule has been changed into a time when I can’t flight.

Additionally, now is no longer a direct flight, it’s a connecting flight via Alicante which will triple the time of my journey. Call center explained that either I fly with the new conditions or lose my money. This kind of treatment to customers should not be accepted in the European Union. Please share with your friends to make other Jetairfly customers aware.

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Economy CRL - PMI More than 3 years 1 reactions 19 views
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132 traveler reviews

Overall rating

3,11 / 5
3.11 stars over 5 - Based on 9 customers reviews
5 stars

Ratings summary

Value (price + quality) 3,22 / 5
Comfort 3,63 / 5
Costumer service 3,22 / 5
Your opinion of security 3,63 / 5
Food 3,5 / 5
Management of luggage 3,63 / 5
Comfort 3,63 / 5
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67 travelers pictures

Discover your next flight in pictures

  • Écrans au plafond
  • Au dessus d'une ville. Laquelle ? Not idea ...
  • Flight pictures #3
  • Grèce
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  • Vu sur l'avant de la cabine
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  • Tout le monde curieux à l'dée de voir le cockpit ...
  • Encore l'avion :)
  • Flight pictures #12
  • C'est pas la grande chaleur
  • Beaucoup de places sur se vol
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  • La cabine
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  • Aéroport de Nice
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  • Littérature
  • Ce n'est pas la place qui manque ^^
  • Lever de soleil
  • Flight pictures #25
  • La marque de fabrique avec un beau soleil
  • Cabine
  • Le cockpit (de loin)
  • La cabine
  • Multitudes de jets
  • décollage de Lille
  • La carte sécurité, je n'avais pas mes cartes "
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  • Temps de vol
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  • Vérif Bagage
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  • Notre avion
  • Bon vol!
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  • Vue de mon siège à la fin de l'embarquement
  • Atterrissage matinal
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