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Review of vvijay about the flight Saudi Arabian Airlines between Jeddah and Kochi on 09/08/2019 in Economy
vvijay SV / SVA JED / KCZ

I am writing this review with a very disappointment. Today (09/08/2019 Saturady) morning my wife supposed to travel from Jeddah to Kochi. But due to flood problems in Kerala and closure of Kochi airport the service was rescheduled to next day morning to Calicut Airport. During that time Staffs Faizal and Manzoor behaves very irresponsible to passengers. They told the flight is rescheduled due to problem in Kochi and its not our fault so we can't help you and you need to wait for 24 hours to get another flight to Calicaut. During the 24 hours waiting time they didn't try to arrange a flight to Trivandrum or they didn't provide any food , water to all these passengers. They behavior was very irresponsible. They didnt show any sort of kindness to passengers who paid a big amount for their travel. They purposefully forget that they have this jobs only because of these fellow passengers . They ignored passengers problems and difficulties just like that even in this calamity situation. They just need money. Please don't give your money to these kind of selfish idiots and regret because of that. Instead boycot Saudi flight and show the power of passengers. If not they will continue this and you might be the next victim.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
1 / 5
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By vvijay, about Saudi Arabian Airlines,
Posted online by admin, on 9 August 2019, view original version
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