A disgrace!

Review of sofidesbois about the flight Aeroflot 4459 between Paris Charles De Gaulle and La Havane on 19/04/2015 in Economy
sofidesbois SU / AFL CDG / HAV
Note: This review is about an experience that happened more than 3 years ago.

Over the course of both the outbound and return legs of this flight we experienced every negative incident you could possibly imagine happening with an airline! STEER WELL CLEAR!
- flight cancelled without warning
- flight delayed
- lost baggage
- kept at the airport due to being on the waiting list, without knowing when we'd be departing.

And on top of all this, the Aeroflot staff were as unpleasant as can be. We spent eight hours waiting in the transit zone without knowing what was going to happen to us. Not a single member of staff wanted to speak to us, nor provide us with a glass of water even!

The holidays were ruined. This is an airline to steer well clear of! It's disgraceful to treat people in this way!

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By sofidesbois, about Aeroflot, , close to United Kingdom
Posted online by Florian de What The Flight, on 17 June 2015
This review has been read 63 times
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This review is also available in French.

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