We went on a family trip with our 17-month-old son. This was a night flight. The outward flight had been on another airline with which we were very unsatisfied. We were a little worried about the return flight.
We boarded with priority, which was good because with a young child you take some time to get settled.
The crew was very charming throughout the flight: our son was very hot and a flight attendant turned on and oriented the ventilators towards him so that he could sleep. As he was still transpiring, another flight attendant lowered the temperature of the cabin.
They put at our disposal a baby carrier, where he had to stay curled up because he was a little too big, and he also got a small case with some pots. Nice entertainment on the screen, a nice meal, on time.
The big upside was the friendliness (and the sense of humor) of the crew, whom I have to thank.
We will fly with this airline again with no hesitation.
on 3 March 2014
Nous vous remercions pour votre retour.
Nous sommes ravis que vous ayez passé un agréable voyage retour. Votre avis et remarques nous sont très utiles.
Nous espérons vous revoir sur nos lignes, très bonne continuation à vous et votre famille, bien cordialement,