bad service experience

Review of Tomasz about the flight Corsair between Paris Orly and La Havane on 16/11/2017 in Economy
Tomasz SS / CRL ORY / HAV

Corsair canceled the original flight date and moved it by 2 days. They did not notify us by phone or email. According to the EU Regulation, the absence of a two-week advance notice of cancellation / transfer will result in compensation. Our only answer to our complaint is that they "can not take it into account" and that's all, without any explanation why they did not send information about the cancellation or confirmation that they were trying to do so.

General
Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
3 / 5
On board
Comfort
3 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
Food
3 / 5
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By Tomasz, about Corsair, , close to Warsaw, Mazovia, Poland
Posted online by admin, on 4 January 2018, view original version
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