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Worst experience so far
The Brussels airlines are extremely disorganised. I had a short connection and there was a slight delay of my flight and I had to walk for 40 minutes to my gate, and the airlines did not inform the connecting flight.
The gate closed 5 minutes before I arrived and they refused to let me in. There was only 1 person at the help desk, and she was very slow. No pass was given to me to make my way to another gate faster, and the staff were extremely indifferent.
I would not recommend to use these airlines ever, and I'd suggest to avoid Brussels airport for connections in general.