Brussels Airlines : Geneva - Brussels

4 reviews - - Updated 20 hours ago
SN / BEL GVA / BRU
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4 traveler reviews

Overall rating

3 / 5
3 stars over 5 - Based on 3 customers reviews
5 stars
0%
4
67%
3
0%
2
0%
1
33%

Ratings summary

Value (price + quality) 3,33 / 5
Comfort 3,33 / 5
Costumer service 2,67 / 5
Your opinion of security 4 / 5
Food 2,5 / 5
Management of luggage 4 / 5
Comfort 3,33 / 5
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Worst experience so far



The Brussels airlines are extremely disorganised. I had a short connection and there was a slight delay of my flight and I had to walk for 40 minutes to my gate, and the airlines did not inform the connecting flight.

The gate closed 5 minutes before I arrived and they refused to let me in. There was only 1 person at the help desk, and she was very slow. No pass was given to me to make my way to another gate faster, and the staff were extremely indifferent.

I would not recommend to use these airlines ever, and I'd suggest to avoid Brussels airport for connections in general.

Read more about « Worst experience so far »
Economy GVA - BRU 06/2016
nn233

New Year's Flight



Departure for Brussels to celebrate New Year's. Boarding at GVA was very fast and went by without problems. As always, the ground crew was cheerful...

Read more about « New Year's Flight »
Economy GVA - BRU 12/2015 73 views
lionel1977
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Sur le déclin



Nous sommes partis le 6/12/2013 pour un week-end à Brussels.

Pour nous "prendre" l'avion veut encore dire quelques chose (nous sommes un couple âgé d'environ 55ans). Et la déception...

Pas de guichet pour nous enregistrer, mais une machine, nous avons dû mettre nous même la bande code barre sur nos bagages...

A bord, pas de collation, enfin si payante... 3€ un nescafé...

Au retour, même chose.
Alors si vous devez vous rendre en Belgique en avion, prenez EASYJET, vous aurez les mêmes prestations (aucune), mais vous paierez moins cher.

Patrick

Read more about « Sur le déclin »
Economy GVA - BRU More than 3 years 10 reactions 199 views
catpat

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7 contacts

Find the best way to contact your airline.

Sales  France

Phone: +32 (0)2 723 23 62 (Appel vers la Belgique)

Is it working? 10 positiv votes 19 negativ votes
Updated on 4 July 2016 | Report a problem

Reservation  Belgium

Phone: 0902 51 600 (€0,750 par minute (€0,051 à la réponse))

Is it working? 4 positiv votes 13 negativ votes
Updated on 4 July 2016 | Report a problem

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