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A disappoint experience with Brussel Airlines
I had an excellent trip from Toronto to Belgium, airhostess and crew as nice from Toronto to Belgium with great service.
However, the trip from Belgium to Accra on Brussel Airlines flight 277 on July 9, 2016 and return on flight 278 on August 6, 2015 were the most horrible flight I had ever had.
The crew were very disrespectful. The washroom in the plane was dirty and smelling with no tissue paper right from the beginning of the flights when I went to use the washroom. The plane was smelling and dirty in the cabin.
The services were horrible and the air hostess pretend they could not speak English anytime passengers ask for their assistance. I am wondering if the same airline should have 2 different level of services for their America-Europe trip and that for their Europe-Africa trips.
I will advise the authorities to find out how the same airline can offer a good service on one leg of the trip and horrible service on the other.
I don't advise anyone to use Brussel Airlines from Europe to Africa. Thank you.