Just another pleasant flight...

Review of FlyerBe about the flight Brussels Airlines SN3588 between Lyon and Brussels on 04/01/2014 in Economy plus
FlyerBe SN / BEL LYS / BRU
Note: This review is about an experience that happened more than 3 years ago.

A short hop on board of one of Brussels Airlines A319 aircraft. This particular bird was an ex-Mexicana aircraft. The cabin and seats looked new and clean. With the new Recaro-seats installed, the legroom is certainly sufficient and the seating quality is okay, if not a bit hard, for short haul flights.

Due to an unfortunate incident in Brussels, in which an employee of the catering companied died, there was no food on board. There were also no drinks loaded for the passengers in b.light. The passengers in b.flex did get a complimentary drink service. The crew also handed out chocolates to all passengers.

The flight itself was uneventful, save for some turbulence. Our crew was friendly and apologized for the lack of catering on board. As it was only the beginning of the month, the in flight magazine was still the December issue.

Maybe it's worth pointing out that you apparently need to ask a lounge access voucher when you're checking in. I presented myself in the lounge with my Star Alliance Gold card, only to be told I needed a voucher. Check-in staff didn't give me this whilst checking me in, even though I gave them my gold card . They should give you this invitation automatically in my opinion.

Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
3 / 5
On board
4 / 5
Was this review helpful?
By FlyerBe, about Brussels Airlines, , close to Gent, Oost-Vlaanderen, Belgium
Posted online by Florian de What The Flight, on 7 January 2014, view original version
This review has been read 37 times
Flag this review

Are you a representative of Brussels Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Brussels Airlines reviews