Delayed flight from Brussels for twenty four hours

Review of RosaT about the flight Brussels Airlines between London Heathrow and Accra on 15/01/2018 in Economy
RosaT SN / BEL LHR / ACC

We were delayed in Brussels for twenty four hours on a flight to Ghana. We were informed by Brussels airlines that Africans will not be given accommodation and we were shown a cold room for all Africans to spend the night on trolleys. Trolleys were put out for all females and males in one large room. The customer service was extremely poor. European and British citizens were taken to hotel rooms but not African Customers. I will leave you to judge for yourself. How would one class such discrimination. I was very ill with flu like symptoms having to spend two days of travelling time waiting to get to my destination. I will never travel with Brussels Airlines.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
Share!
Was this review helpful?
1
0
By RosaT, about Brussels Airlines, , close to Uxbridge, England, United Kingdom
Posted online by admin, on 16 January 2018, view original version
Flag this review

Are you a representative of Brussels Airlines and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Brussels Airlines reviews