The worst flight of my life

Review of Laetitia Flash M. about the flight Brussels Airlines between Toulouse and Moscow Domodedovo on 08/06/2017 in Economy plus
Laetitia Flash M. SN / BEL TLS / DME
Note: This review is about an experience that happened more than 2 years ago.

I travelled with my 3 month old baby and it was the worst experience of my life ! As i arrived on board with my pram folded as a bag, they took it away from me despite agreeing to it at the desk, without giving me a ticket for it or protect it, I had to verbally fight to get my textile baby carrier on board. Then the cabin crew literally thrown a "gift" on my baby chest while i was breastfeeding. No empathy, no help, no manners. Terrible.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
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By Laetitia Flash M., about Brussels Airlines, , close to Moscow, Moscow, Russia
Posted online by Nicolas, on 9 June 2017, view original version
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